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06/08/2017 07/08/2017
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    GrandStay Residential Suites Hotel Madison

    5317 High Crossing Blvd, Madison, WI 53718-2301
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    06/08/2017 07/08/2017
    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of US$105/night.

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    US$84US$116
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    Traveller (21)
    Room & Suite (21)
    Pool & Beach (5)
    Overview
    • Excellent52%
    • Very good22%
    • Average15%
    • Poor6%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (316)
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    1 - 5 of 316 reviews

    Reviewed 2 weeks ago via mobile

    Although we have stayed at GrandStay hotels elsewhere and had good experiences, this particular hotel has problems: Check-in: Although we had booked through TripAdvisor the day before, and gotten a confirmation email from madison@grandstay, they didn't have our reservation when we got there. At first...More

    Thank Tom A
    Response from Aaron P, General Manager at GrandStay Residential Suites Hotel MadisonResponded 1 week ago

    Hello Tom! I sincerely apologize that you ran into these issues when you stayed with us. I understand it was inconvenient to have the front desk let you in. The lock was promptly fixed when by maintenance but unfortunately we do not have 24-hour maintenance....More

    Reviewed 19 June 2017

    My husband and I have stayed at this property in the past, and our experiences then were much better. We found the front desk staff to be somewhat rude. I called down to the front desk to ask for the information to access the internet,...More

    Thank KaynGeorge
    Response from Aaron P, General Manager at GrandStay Residential Suites Hotel MadisonResponded 5 weeks ago

    Thank you so much for taking the time to offer us valuable feedback on your stay. I do apologize that this most recent visit did not meet your previous expectations. There is absolutely no reason for any of our staff to come across as rude....More

    Reviewed 6 May 2017

    Nice, quiet and clean. This is our favorite place to stay when we come for my daughter's training every six months. This time though my only complaint is the pillows were odiferous...I just didn't use them

    Thank Shawn T
    Response from Aaron P, General Manager at GrandStay Residential Suites Hotel MadisonResponded 8 May 2017

    Thank you Shawn for taking the time to leave us valuable feedback! We order new pillows regularly so if you ever have an issue just let us know and we will provide brand new pillows for you. We look forward to having you back!

    Reviewed 15 April 2017

    The hotel is clean and super comfy! The staff is awesome, very courteous and informative. The breakfast is out of this world and the bed was really comfortable! Love the fact you can cook in the room and have the option to grill out! Nice...More

    Thank Javonte0412
    Response from Aaron P, General Manager at GrandStay Residential Suites Hotel MadisonResponded 17 April 2017

    Thank you so much for taking the time to leave us valuable feedback! We are delighted that you enjoy your time here with your family and friends. We look forward to having you back!

    Reviewed 2 April 2017 via mobile

    Stayed here for a hockey tournament. First time with this chain and I'm impressed. Room clean, services and staff excellent. Great scrambled eggs each morning. Plenty of decaf coffee. Love the suite look. Also quiet! Always a plus. My bed was super comfy and I...More

    Thank Robert H
    Response from Aaron P, General Manager at GrandStay Residential Suites Hotel MadisonResponded 5 April 2017

    Robert, thank you so much for taking the time to let us know that you enjoyed your stay. Having your group in was a pleasure and we hope you'll all be back!

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Self-Serve Laundry
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$92 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Madison
    • #6 Family Hotel in Madison
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 53
    • Reservation Options
    • TripAdvisor is proud to partner with Sabre Hospitality Solutions, Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, TripOnline SA, Hotwire and getaroom.com so you can book your GrandStay Residential Suites Hotel Madison reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Wisconsin >
    • Madison
    • Also Known As
    • Grandstay Residential Hotel Madison
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    Traveller (21)
    Room & Suite (21)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (11)
    Bathroom (1)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    LiisaB_12
    28 January 2015|
    Answer
    Response from Aaron P | Property representative |
    We are no longer pet friendly
    0
    Votes
    Patrick D
    1 November 2014|
    Answer
    Response from Aaron P | Property representative |
    We do not have any Jacuzzi suites although there is a hot tub on property next to our indoor pool
    0
    Votes
    Room Tips
    "Top floor and end unit would be the most quite in my opinion"
    Read review
    "Suites with the bed in its own are a great option for families."
    Read review
    "rooms facing the courtyard have the best view and quieter."
    Read review
    "Room 105 needs a new mattress"
    Read review
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