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Holiday Inn Madison at The American Center

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#27 of 61 Hotels in Madison
Certificate of Excellence
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Holiday Inn Madison at The American Center
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277 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Antigo, Wisconsin
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

Clean property, comfy bed, good food just a little pricey for Madison. Staff very friendly. The only problems we had was the TV remote didn't work even with new batteries. The worst thing is we found was a half eaten bag of snacks and some used Kleenex in a night stand drawer. We were in town for the Badger football... More 

Thank harleyd_papa
Sheboygan, Wisconsin
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

My DH is an IHG Rewards Club member. We booked this hotel two weeks in advance and selected a room type King Bed Top Floor with a bonus of 1000 points. We checked in around 10:30 P.M. Vanessa was the attendant and gave us room 209. She thanked us for being rewards members and offered a gift bag or 300... More 

Thank Vemm_12
IHGService, Guest Relations Manager at Holiday Inn Madison at The American Center, responded to this review

Dear Vemm_12, Thank you for your review regarding your recent stay at Holiday Inn Madison American Center Madison, WI. It is regrettable if the room received did not live up to your expectations and if the 300 welcome bonus points was not credited. I would like to address these with you further. I have sent you a private message to... More 

Gallatin, Missouri
Level Contributor
3 reviews
Reviewed 27 October 2016

We booked this on short notice as a stop over on our way north, and very glad we did. It was much easier to get up an on the road in the morning than most of the other hotels closer to the city center, and there are all of the amenities right nearby, so you aren't missing anything except the... More 

Thank Terri S
Nashville, Tennessee
Level Contributor
213 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 26 October 2016

Just stayed here using points while just travelling through the area. The air conditioner made funny noises and leaked water all over the place, we told the front desk on the way out. The rooms could use an update. Probably wouldn't stay here again if we came back to the area.

Thank Karri F
IHGService, Guest Relations Manager at Holiday Inn Madison at The American Center, responded to this review

Dear Karri F, Thank you for your recent stay and for taking the time to leave us with your feedback. Allow me to apologize for any inconvenience you may have experienced due to our air conditioning system. I truly would have preferred you had a more comfortable stay. Rest assured that it is in our continued efforts to maintain and... More 

2 reviews
Reviewed 26 October 2016 via mobile

My husband and I stayed this passed weekend for a wedding and it was very nice. A wonderful, wonderful breakfast and nice large rooms! The staff was very helpful in coordinating a shuttle to the wedding we needed to get to.

Thank brubam
Washington DC, District of Columbia
Level Contributor
577 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed 20 September 2016

The Holiday Inn at The American Center is located on Highway 51 North of the Dane County airport. It is about 20 minute drive to downtown Madison. The place is nice and clean, and in the middle of no where. There are plenty of parking spaces for guests. This hotel will be an appropriate hotel for special function or from... More 

Thank Prawet J
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 September 2016

The property was very nice, and walking through the front doors was just the first impression of a wonderful hotel! The employees were very helpful and friendly. The room was beautiful and clean. Very comfortable bed and pillows. The continental breakfast was delicious - lots of choices!

Thank DAWN H
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 August 2016

Attended a wedding and stayed the night here. A little tricky to find if you miss your exit. Very clean and quiet rooms with only a few minor maintenance issues (light flickering in bathroom and sink a drained slow-maintenance notified). Pool area was very clean and well maintained. Complimentary breakfast was one of the best I have had at a... More 

Thank WisTrippers
Level Contributor
152 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 26 August 2016 via mobile

We stayed here on way down to Chicago after the recent Eaux Claires festival - we were basically in need of a comfy bed, comfort food and washing facilities after a few days camping. This place hit the spot on all accounts. It's location wasn't anything special - in the middle of a business district with nothing really in walking... More 

Thank citybluemoon
Mount Eden, KY, United States
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2016 via mobile

I stay at this hotel usually once a month, sometimes more often. Rooms are always nice and clean with comfortable beds. I really like the bar and the gym is nicer than most at hotels. Meeting rooms are good too. The food at their onsite resultant is okay but not amazing.

Thank Brandon Cliffor S

129 photos of this hotel

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Business Centre/Function Rooms (1)
Pool/Beach Area (4)
Dining (6)
Bathroom (7)
Room/Suite (11)
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Hotel & Grounds (9)
Bathroom (4)
Room/Suite (33)
Dining (7)
Business Centre/Function Rooms (7)
Pool/Beach Area (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Award Winning Holiday Inn. ... more   less 

Additional Information about Holiday Inn Madison at The American Center

Address: 5109 W Terrace Dr, Madison, WI 53718-8344
Region: United States > Wisconsin > Madison
Price Range: RM453 - RM827 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Madison at The American Center 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Hotel Style:
#4 Business Hotel in Madison
#15 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Madison at The American Center staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Madison at The American Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to check if you reserve a specific room or floor when checking in.”
 of 5 bubbles Vemm_12, 15 Nov 2016 | Read review
“Ice and vending machines are on 2nd and 4th floors.”
 of 5 bubbles , 26 Oct 2016 | Read review
“5th floor rooms are secured by room key card, good way to feel secured.”
  • I-39 and I-90 from window view
  • Good size and clean bathroom
  • Nice big clean beds in the room
  • TV and work desk
 of 5 bubbles PrawetJ, 20 Sep 2016 | Read review
“Side opposite parking lot, especially if you are not attending a wedding reception there”
 of 5 bubbles WisTrippers, 28 Aug 2016 | Read review
“all of the rooms are nice”
 of 5 bubbles meghanc667, 16 Jul 2016 | Read review
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