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Best Western West Towne Suites

435 reviews
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Traveller (24)
Room & Suite (41)
Dining (8)
Overview
  • Excellent46%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“french toast”(25 reviews)
“order hot”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western West Towne Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (435)Write a Review
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Traveller rating
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All reviewsmade to order breakfastfrench toastorder hottowne mallhot breakfastroom was cleanpotatoesgreat stayking suitefree breakfastminute driveeasy accessbusiness tripbagelsnice roomsthe breakfast areamadison wi
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11 - 15 of 429 reviews
Reviewed 29 November 2017

I have stayed at this hotel before and have selected it because it is located near shopping and places to eat. I wish I had known that this hotel was going through some remodeling. It was noisy and dusty.More

Review collected in partnership with Best Western
Thank Raymond F
Response from DIBWSalesManager, Director of Sales at Best Western West Towne SuitesResponded 9 December 2017

Thank you for taking the time to review and rate our property. We apologize that our renovations caused your stay to be less than perfect and so would like to offer you a free upgrade during a future stay with us. We know this can't...More

Reviewed 21 November 2017

The hotel is being renovated and looks very nice. my room smelled of wet paint. Asked for a fan and was told that there weren't any when I could see one. Bed too soft for me. Breakfast ends at 9 which I found early. Wish...More

Review collected in partnership with Best Western
Thank melliebee123
Response from DIBWSalesManager, Director of Sales at Best Western West Towne SuitesResponded 9 December 2017

Thank you for taking the time to review our hotel and staff. We apologize that your stay was less than the perfect we would have liked and so I have passed your feedback on to management to look into. For future, our breakfast times during...More

Reviewed 13 November 2017

This is a very nice hotel with many amenities. Close to West Town Mall and the bypass. Their breakfast buffet was typical of other hotels, but they had a really nice hot breakfast available. Bring your own hair dryer. The "eco" model they provide was...More

Review collected in partnership with Best Western
Thank V5015ZIchristinef
Response from DIBWSalesManager, Director of Sales at Best Western West Towne SuitesResponded 15 November 2017

Thank you for taking the time to review our hotel and amenities. We apologize that the hairdryer was not as pleasing as we would have liked; I have passed your comment on to management to look into and make improvements on as necessary. We hope...More

Reviewed 6 November 2017

This property is newly updated. Rooms were nicely done. Breakfast area is upgraded to be inviting with made to order breakfast. Very accomodating, friendly personnel. Reasonablly priced and close to shopping!More

Review collected in partnership with Best Western
Thank TrapperW
Response from DIBWSalesManager, Director of Sales at Best Western West Towne SuitesResponded 15 November 2017

Thank you for your awesome endorsement of our hotel and staff. We are very happy to know that we exceeded your expectations and that our location and value met your needs. We look forward to a return visit from you and hope the next one...More

Reviewed 6 November 2017

The Best Western was a great place to stay in Madison. It is located by restaurants and shops yet a bit away from the downtown. Easy drive to the UW Madison Campus. I would stay there again when in town.More

Review collected in partnership with Best Western
Thank Aimee D
Response from DIBWSalesManager, Director of Sales at Best Western West Towne SuitesResponded 15 November 2017

Thank you for your awesome endorsement of our hotel. We are very happy to know that our location met your needs and that you will be one of our regular guests. We look forward to many return visits from you and hope the next one...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$78 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$78 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveller (24)
Room & Suite (41)
Dining (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Robert B
1 July 2017|
Answer
Response from DIBWSalesManager | Property representative |
I'm sorry but I am confused by your question.
0
Votes
wholiganlunatic
25 February 2017|
AnswerShow all 2 answers
Response from DIBWSalesManager | Property representative |
Hi. The deposit is up to the full stay plus 10%. It usually takes 3-15 business days to release depending pn ypur bank. We do take a cash deposit in leui of using you card and it is $100.
1
Vote
BeagleGuy5
17 February 2017|
Answer
Response from rst1108 | Property representative |
It is $20 per night per Room. Thank you for checking
0
Votes
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123
Room Tips
"Even # rooms face away from US12"
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"Rooms on top floor are a little quieter. I think that sound insulation between floors isn't quite as good..."
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"ask for room away from partiers."
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"We could hear footsteps above us, so maybe a room on the top floor would be quieter."
Read review
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