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Best Western PLUS InnTowner

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Traveller (57)
Room & Suite (40)
Dining (21)
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“uw hospital”(101 reviews)
“shuttle service”(83 reviews)
“inn towner”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Best Western PLUS InnTowner
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western PLUS InnTowner
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (996)
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987 results
Traveller rating
558
274
91
35
29
Traveller type
Time of year
LanguageEnglish
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558
274
91
35
29
Show reviews that mention
All reviewsuw hospitalshuttle serviceinn townerfree shuttlebest westernswithin a mile radiusbreakfast buffetfootball gamethe hotel is cleangreat place to staymadison wibed was very comfortablecamp randallconvenient locationwe've stayedstate streetsurgery
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1 - 5 of 987 reviews
Reviewed yesterday

The location was perfect for my procedure at the hospital as we drove up the night before. The staff was extremely helpful and courteous. Quinn at the front desk was very inviting and pleasant. My husband enjoyed the happy hour and food on site! The...More

Thank Jan K
Hotel's Favourite
Reviewed 1 week ago

My son and I spent a night during his SOAR experience. You should ask for the special room rate. We parked our car here and the shuttle took us directly to Union South, so we didn't have to pay or find parking on campus. When...More

Thank WisFolks
Response from RebeccaW2424, Manager at Best Western PLUS InnTownerResponded 6 days ago

Dear WisFolks, Thank you for sharing your experience with us! The complimentary shuttle is an asset to our property and we are pleased to offer its services to our valued guests. Our friendly shuttle drivers are always happy to make entertainment and dining recommendations, too!...More

A TripAdvisor Member
1
Reviewed 4 days ago

As soon as we were greeted at the front desk by a pleasant young man we knew we had made the right hotel choice. He was pleasant, helpful and courteous. The service stall was very accommodating and the breakfast offerings were very good. Finally, the...More

Review collected in partnership with Best Western
Thank A TripAdvisor Member
Response from Karen W, Director of Sales at Best Western PLUS InnTownerResponded yesterday

Thank you for your wonderful review. We are so happy that you enjoyed your stay with us. Hope that we have the opportunity to have you as our guest again should you travels bring you back to Madison

Reviewed 6 days ago via mobile

Stayed at this hotel due to a family member being an inpatient at UW Madison hospital. This hotel was very close to hospital and they worked together to provide a good price. The room was spacious and very clean. The restaurant provided excellent food options....More

Thank suzannp2017
Response from RebeccaW2424, Manager at Best Western PLUS InnTownerResponded 5 days ago

Dear suzannp2017, The InnTowner team sends our best wishes to your family member for a speedy recovery! We are pleased to know that our location, amenities, and friendliness helped to provide comfort during such an important time. Thank you for allowing us to be your...More

Reviewed 2 weeks ago

I've stayed in hundreds of hotels, and this one is among the best, relatively speaking. Convenient parking, sparkling clean facility, nice staff, comfy room with all the necessities, i.e. internet, fridge, Kuerig coffee, micro, lots of TV stations, classy bedding & comfortable bed. A wonderful...More

Thank golfinwi
Response from RebeccaW2424, Manager at Best Western PLUS InnTownerResponded 1 week ago

Dear golfinwi, Wow, we are very grateful for your detailed review of our property and amenities! Thank you for helping future travelers with the knowledge of everything the InnTowner offers. From our location to our friendly staff, we are eager to serve and provide the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$133 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (57)
Room & Suite (40)
Dining (21)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Steve W
11 July 2018|
Answer
Response from Karen W | Property representative |
It is ok to have packages delivered prior to your stay as long as we are aware that they are coming - you are welcome to contact me directly - that way I can handhold the situation 608-233-1651 Thanks for reaching out
0
Votes
Jeff P
15 January 2018|
Answer
Response from Karen W | Property representative |
No need to walk our complimentary shuttle will transport you back and forth - but to answer your question it is 1.7 miles from the hotel
1
Vote
Jeff P
15 January 2018|
AnswerShow all 2 answers
Response from Karen W | Property representative |
1.7 Miles -- but our complimentary shuttle can transport back and forth
1
Vote
Room Tips
"We were on second floor. No provlem with where it was located. Was quiet."
Read review
"We, at this time were only interested in food and sleep. Which was achieved to our satisfaction!"
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"Great if you are visiting University Hospitals or VA, have shuttle so you dont habe to worry about parking"
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"Avoid rooms near the pool - the walls are thin and it's noisy"
Read review
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