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BEST WESTERN PREMIER Park Hotel

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597 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Rushford, Minnesota
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 days ago NEW via mobile

My friend and I stayed here for a wedding reception in September. Wasn't sure what to expect as a lot of the TA reviewer photos were pre-renovation but it was lovely. I've added photos of our room on the top floor. Great view of the lake, big windows, nice beds and bathroom. Kind of pricey but the location right off... More 

Helpful?
Thank Hov1015
Green Bay, Wisconsin
1 review
Reviewed 1 week ago

Nice place , not worth the money , rude staff , looked down on questioned if we stayed there . Otherwise ok , nothing spectacular , very snotty part of town couldn't wait to get out of here . Ruined my birthday present !

Review collected in partnership with Best Western

Helpful?
Thank Z8099FSjosephb
George W, General Manager at BEST WESTERN PREMIER Park Hotel, responded to this review

Thank you for speaking with me further about this via email. I appreciate the feedback and am glad we were able to come to a resolution. Enjoy your holidays! More 

Lehigh Valley, PA
1 review
Reviewed 2 weeks ago

While living in Madison Wisconsin, home of the UW-Madison and the state's capital, I never needed to stay in a hotel, and even when I visited, friends generously urged me to crash at their place. So when I needed a place to stay recently for a Badger football game, I decided to stay on the Capital Square at the Best... More 

Helpful?
Thank blefnort
George W, General Manager at BEST WESTERN PREMIER Park Hotel, responded to this review

Blefnort, can we hire you for our marketing team? Your review touches on so many of the things we are proud of at the hotel. Thank you for taking time to write and I look forward to welcoming you back home to Madison. George More 

Madison, WI
Level Contributor
112 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

The new renovation of this hotel is just lovely - it is in the heart of downtown and has been restored beautifully. Great lengths were taken to honor the history of the building and the reason we love Madison Beautifully done - Bravo!

Helpful?
Thank holeinone44
George W, General Manager at BEST WESTERN PREMIER Park Hotel, responded to this review

Thank you for the kind words regarding the renovation. It was very important to us that the history of the hotel and of Madison was honored so it's nice to hear our guests are enjoying that aspect as well. I hope you'll visit again soon. George More 

Minneapolis, MN
Level Contributor
68 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

Hotel was pretty nice, parking was convenient, although even though it was 10 feet to the car, I had to have the Valet pull it in/out. Our first room was OK, looked over a roof, the electrical had problems and they moved us to a suite. Which had a lovely view of the capital and was nice, but the window... More 

Helpful?
Thank debbie_msp
George W, General Manager at BEST WESTERN PREMIER Park Hotel, responded to this review

Debbie, I apologize for what was certainly a less than perfect stay. We let you down on several fronts. Thank you for bringing this to my attention so the team can learn from our mistakes. George More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

It was a great choice for a place to stay near the Capital for our annual conference. Clean, comfortable rooms with friendly staff. Wish we could have have a window facing the Capital but I understand every room can't face that way. LOL

Review collected in partnership with Best Western

Helpful?
Thank Nancy B
lake bluff, Il
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

I called to see if rooms were available for a popular weekend. I stayed here before and had a good experience but do remember rude employees at check in. The were rate quoted me was a cheaper rate than another hotel, so I canceled my existing reservations and made new ones. The reservationist got the month wrong - so the... More 

Helpful?
Thank slplb
Bozeman, Montana
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 weeks ago

The room I shared with a fellow conference attendee was quite large and faced the Capital. I was NOT a fan of the half-sized pillows. While you get four, and can surely find one to your liking, I have no need for four pillows. One or two regular-sized would have been much preferred. And unfortunately, Friday night was Homecoming and... More 

Helpful?
Thank Steve E
Madison, United States
1 review
Reviewed 4 weeks ago

Great hotel. Clean. Lounge served only a few drinks and their menu in their restaurant only a had a couple items. Ended up not eating their because their was no simple food choices. Very quiet. Never heard anyone walking around on our floor. Housekeeping was very quiet as well. Nice location right next to the capital. Woke up Saturday to... More 

Review collected in partnership with Best Western

Helpful?
Thank Amalia K
Madison, United States
1 review
Reviewed 4 weeks ago

Other than the attitudinal young lady at check-in this was a good stay. The new remodel is beautiful. Staff- very stale and cold with the exception of the lounge staff. Always good to stay close to the conference I attended. We might come back next year, but the price hike to pay for the new remodel might deter us. It... More 

Review collected in partnership with Best Western

Helpful?
Thank Shawn G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The newly renovated Park Hotel stands as a reflection of Madison's history and growth as a city. The only hotel on Madison's Capitol Square, Best Western Premier Park Hotel is an icon of hospitality and a true symbol of downtown Madison. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer's Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright-inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, Best Western Premier Park Hotel is your best way to experience the best of Madison. ... more   less 

Additional Information about BEST WESTERN PREMIER Park Hotel

Address: 22 South Carroll Street, Madison, WI 53703 (Formerly BEST WESTERN PLUS Inn on the Park)
Region: United States > Wisconsin > Madison
Price Range: RM591 - RM925 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PREMIER Park Hotel 2.5*
Number of rooms: 213
Reservation Options:
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Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#12 Romantic Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Park Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PREMIER Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depending on what view you prefer - Capital or lake - just ask when reserving.”
 of 5 bubbles blefnort, 15 Nov 2016 | Read review
“capital view was lovely”
 of 5 bubbles debbie_msp, 14 Nov 2016 | Read review
“Double room on a higher floor with a real window to let in light!”
 of 5 bubbles crkport, 23 Oct 2016 | Read review
“If you enjoy the pool and easy access to the fitness center, ask for one of the rooms adjacent to that area.”
 of 5 bubbles pats329, 9 Oct 2016 | Read review
“Even number rooms have the best views, thanks George !”
 of 5 bubbles hayii, 6 Oct 2016 | Read review
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