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InterContinental New Orleans

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InterContinental New Orleans
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1,120 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
New Orleans, Louisiana
Reviewed yesterday NEWvia mobile

It is daunting to begin this review, as I have so many things to say and so many thanks to give. The InterContinental made this the wedding of my dreams! From the start, Isabella and her team were a dream. Randy, Vickie and Niki showed me the hotel and got my ideas rolling for how the wedding could be.Melisa was...

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Thank ZetaTauTravel
London, United Kingdom
Reviewed 2 days ago NEW

Hotel is perfectly passable as a base for exploring the city, the rooms are basic but fine for a couple of nights. However, if you need to research where you're going (restaurants, attractions) using wifi, best to try somewhere else. Intercontinental seem to have a policy in this hotel of giving guests free wifi that is so slow as to...

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Helpful?
Thank marcm50
John R, General Manager at InterContinental New Orleans, responded to this review

Dear marcm, Thank you for your review of the hotel. We are very sorry that you had issue with the HSIA during your stay. Our provider had some service outages during your dates of stay. We should have been better at communicating during this frustrating time for you. If you could please email joseph.quilio@icneworleans.com with your contact information, so that...

Eau Claire, Wisconsin
Reviewed 2 days ago NEW

The remodel they recently completed here has utterly changed the lobby and check-in area for the better. The new main space is wonderful and a HUGE improvement over the old setup. As in past visits, the staff was very attentive and the rooms were great. Oh, and thank you for serving LOCAL coffee in the rooms!

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Helpful?
Thank profxfiles
John R, General Manager at InterContinental New Orleans, responded to this review

Dear proxfiles, Thank you very much for the 5 star review of our hotel. We appreciate that you took the time to write about your experience and the great service provided to you by our team during your stay. We hope that you were able to dine in our signature restaurant Trenasse- it features local rustic Louisiana fare. Of course...

Tucson, Arizona
Reviewed 2 days ago NEW

Stayed here for the first time after previously staying across the street at the Hilton. The location is very convenient, you're in the CBD away from the craziness of the French Quarter, but if you walk about 4 blocks, you'll be right in the thick of it. Our 11th floor king bed room was nice, and the bed was comfortable...

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Helpful?
Thank Redgrant
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Redgrant, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef...

Reviewed 3 days ago NEW

The hotel and room were super clean, which is a big plus for me. The location is convenient to everything. During my stay the wind was strong and drafts came in through the seal on the sliding glass door to the balcony and created a whining sound, but the heat was able to keep up with it.

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Helpful?
Thank Chris s
John R, General Manager at InterContinental New Orleans, responded to this review

Dear Chris s, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features...

Cincinnati, Ohio
Reviewed 3 days ago NEW

I was very pleased with the service of the staff. I was traveling with a friend and we arrived earlier than the check-in time which we thought would be a problem but we were able to get a room hours before the set check-in time. We also had a later flight back home than expected and the hotel let us...

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Helpful?
Thank emmajchrzak
John R, General Manager at InterContinental New Orleans, responded to this review

Dear emmajchrzak, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef...

Columbia, Missouri
Reviewed 4 days ago NEW

I've stayed here several times over the years and always had a good experience. Hotel is nicely located in CBD, about a five minute walk from the Quarter and within walking distance of other attractions such as the WWII Museum. On my last trip, I had a comfortable room on the 14th (executive floor), had good experience with friendly front-desk...

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Helpful?
Thank LMOverby
John R, General Manager at InterContinental New Orleans, responded to this review

Dear LMOverby, Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's - which features beef...

Saint Paul, Minnesota
Reviewed 4 days ago NEW

Really nice people work here. Jawanda checked us in, and she could not have been nicer. She gave us some restaurant recommendations that were spot-on. She referred us to the concierge, Billy, who gave us a map and also made some restaurant recommendations. Billy was very helpful and, like Jawanda, very nice. When we got off the elevator at our...

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Helpful?
Thank CmkAtl
John R, General Manager at InterContinental New Orleans, responded to this review

Dear CmkAtl, Thank you for your review of the hotel. We are very sorry that you did not receive the high cleanliness standard that we usually adhere to. I am glad to read that the team Jawanda, Billy, and Angel provided you with great service and that Angel made it right with you at departure. John Romano

Reviewed 4 days ago NEWvia mobile

Great stay at the Intercontinental. It's in the business district so a quieter area but easy 5 minute walk to the French Quarter and all the bars and restaurant. Room was clean, and the staff were friendly. The reason I'm only giving it 4 stars is because they charge $43 per night for the valet / parking service. Quite overpriced,...

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Helpful?
Thank PandaBandit
John R, General Manager at InterContinental New Orleans, responded to this review

Dear PandaBandit, Thank you very much for the review of our hotel. Our parking is competitively priced with all of the luxury hotels in our neighborhood. We appreciate that you took the time to write about your experience and the great service provided by our team. We hope that you were able to try our signature restaurant Trenasse - it...

Tucson, Arizona
Reviewed 4 days ago NEW

We chose The Intercontinental for our first trip to New Orleans to celebrate our 30th anniversary. We relied on TA reviews and made our choice based on location, price and service. However, we made a mistake by using I C's 800 number to make our reservation. We requested a balcony room with a street view. Upon arrival we were given...

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1Thank mazdreams
John R, General Manager at InterContinental New Orleans, responded to this review

Dear mazdreams, Happy Anniversary! Thank you very much for the review of our hotel. We appreciate that you took the time to write about your experience and the great service provided by our team. We are glad that you were able to try our signature restaurant Trenasse - it features local rustic Louisiana fare. Of course, we have Pete's -...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Pete's Pub
Pete's Pub
Cuisines: American, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
InterContinental New Orleans enjoys one of the city's most coveted locations: two blocks from the French Quarter, four blocks from Harrah's New Orleans, six blocks from the riverfront and come Mardi Gras time a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also within walking distance. ... more   less 

Additional Information about InterContinental New Orleans

Address: 444 St. Charles Ave., New Orleans, LA 70130-3106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM634 - RM1,459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental New Orleans 4*
Number of rooms: 484
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, IHG and Jetsetter so you can book your InterContinental New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Intercontinental
Hotel Style:
#5 Luxury Hotel in New Orleans
#6 Family Hotel in New Orleans
#7 Green Hotel in New Orleans
#12 Romantic Hotel in New Orleans
#13 Best Value Hotel in New Orleans
#13 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New Orleans staff and other travellers.
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Questions? Get answers from InterContinental New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non-balcony rooms may be quieter”
 of 5 bubbles N6444CGchriss, 16 Jan 2017 | Read review
“Don't pay extra for a balcony unless you want to see a garage!”
 of 5 bubbles mazdreams, 15 Jan 2017 | Read review
“All rooms are the same, mediocre”
 of 5 bubbles badwater508, 9 Jan 2017 | Read review
“If you want a decent view ask for it. There also are balcony rooms but they cost a bit more.”
 of 5 bubbles skipperw, 5 Jan 2017 | Read review
“Have stayed here several times, all the rooms are good.”
 of 5 bubbles kgibson64, 30 Dec 2016 | Read review
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