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JW Marriott New Orleans

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2,141 Reviews from our TripAdvisor Community

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Showing 2,091: English reviews
Danville, CA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

Location: Super convenient. The hotel was within very easy walking distance to the French quarter. There was a Starbucks almost next door. Two blocks over there was a Walgreens and three blocks over was a CVS (though I might have forgotten if it was the other way around). Room: I stayed in a room with a king size bed. The... More 

Helpful?
Thank Jingrong
Saint Louis, Missouri
Level Contributor
434 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed yesterday NEW

We arrived at the JW Marriott near sunset on a busy Saturday evening. Be aware that the driving entrance to this hotel is on Commons St - one block behind Canal St - the official address. Unbeknownst to us, the city was filled with sports fans for multiple events that weekend. Traffic was extremely heavy. It took more than a... More 

Helpful?
Thank JimSTL1021
Edgewater Park, New Jersey
Level Contributor
75 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 days ago NEW

With many hotels in the New Orleans area, the JW Marriott stands out from the rest. Stayed here while in NOLA for business. I thoroughly enjoyed my stay as the service, hotel and amenities were superb. Upgraded to a larger suite on the top floor, my room was spacious and well appointed with views of Canal Street and the MS... More 

Helpful?
Thank Matt V
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Matt, What a pleasure it was to read your generous review of the JW Marriott New Orleans. From our stunning views to our fantastic Executive Lounge, it sounds like you truly had an outstanding experience with us. We appreciate that you took the time out of your busy day to fill us in our your stay and we are... More 

Litchfield, New Hampshire
Level Contributor
8 reviews
Reviewed 5 days ago NEW via mobile

Stayed at the Marriott on the edge of the French Quarter. Everything was within easy walking distance. The walls were able to keep the noise down from neighbors and street (16th floor). The pool outside is nice but not as much sun exposure as I would have liked. The food was good. Starbucks is in the lobby and the restaurant... More 

Helpful?
Thank 237margareta
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear 237margareta, What a pleasure it is to hear about your recent stay with us. From our location to our dining options, it sounds like you enjoyed your stay. We're sorry to hear that we didn't exceed your expectations in every way and we hope to have the opportunity to welcome you back for a five-star experience in the future.... More 

Palm Harbor, Florida
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 1 week ago

The JW Marriott, is located in a perfect location, because right outside is a trolley car stop, and you can go just any place in New Orleans. The JW Marriott is a very impressive hotel, a very relaxing atmosphere, the rooms are very comfortable, the beds are very comfortable the bathrooms are well stocked with a hair dryer for the... More 

Helpful?
Thank scalise12
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear scalise12, Thank you for taking the time out of your busy day to fill us in on your stay at the JW Marriott New Orleans. We are beyond delighted that you loved our perfect location, exceptional atmosphere and comfortable accommodations. We truly appreciate your feedback as a valued guest. We understand that comfort is important while traveling and we... More 

Level Contributor
9 reviews
Reviewed 1 week ago via mobile

Clean, very friendly staff, nice views, comfortable bedrooms, modern and clean decor, awesome location (very easily walkable). Only downside is no free Wifi ($14.95 a day!). Fogo downstairs was a great addition as well as free coffee in the morning and fruit infused water during the day!

Helpful?
Thank Alyssabutler
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Alyssabutler, Thank you for taking the time out of your busy day to fill us in on your stay at the JW Marriott New Orleans. We are thrilled that you loved our firendly staff, stunning views and ideal location. We appreciate your feedback as a valued guest and your input is important to us. We're thrilled you enjoyed a... More 

New York City, New York
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

At first, I thought this hotel would be nice and elegant because it's a JW. I was wrong. Although the rooms were fine, the customer service was not worth the stay. When a billing issue occurred at the end of our stay and I tried to fix it with the front desk, they were rude and not accommodating. After two... More 

Helpful?
Thank Kayla K
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Kayla, We are very sorry to hear that we did not provide the perfect JW Marriott experience to you that we hope to provide to our guests. The experience that you are describing, particularly the billing mistakes, is disappointing to us.We truly appreciate all of your feedback as we are always striving to elevate our guests' experiences. We hope... More 

Atlanta, Georgia
Level Contributor
172 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago

Convenient location right on Canal. Went for a meeting any got a great room rate, which included a full breakfast. Rooms were fine, but not up to the typical JW Marriott standard. Room was clean and well attended. Would stay there again. We had a corner room with a view. Hotel is actually quiet and safe even though it is... More 

Helpful?
Thank NWS2012
Kate R, General Manager at JW Marriott New Orleans, responded to this review

Dear NWS2012, We're pleased to hear you enjoyed your room, the quiet it provided, and the views. We greatly appreciate your feedback as we do aim to always improve our experience for our guests. We look forward to welcoming you in the future and thank you for taking the time to write a review. Sincerely, Ted Selogie General Manager JW... More 

Houston
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago via mobile

The location was great, central to everything right on Canal St. The hotel itself was nothing extraordinary. Service and lounge were good but not great. Housekeeping was scattered in terms of timing, some early some very late after we already returned to the room, once not bothering to even clean the room. The concierge lounge was well equipped and had... More 

Helpful?
1 Thank GeauxTiguhs
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

We are very sorry to hear that we did not provide perfect JW Marriott experience to you as we hope to provide to our guests. We truly aim to deliver service that is crafted and authentic and it seems we fell short of this ideal in your case. We truly appreciate all of your feedback as we are always striving... More 

Auckland, New Zealand
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago

Disappointing. Some good points - great location and comfortable beds. But in the first room I received the security deposit box did not work neither did either of the two telephones. I had to go down to reception to report these issues. Also there was a connecting door to another room and I never accept these rooms. In the second... More 

Helpful?
Thank Davids27892
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Davids27892, Thank you for taking the time out of your busy day to fill us in on your stay at the JW Marriott New Orleans. We are thrilled that you loved our convenient location and comfortable accommodations, but disappointed that you did not experience a flawless stay with us. We truly appreciate your feedback as a valued guest and... More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM688 - RM1,844 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
33 questions
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Minneapolis, Minnesota
9 months ago

See all questions (33)

Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Canal St on the front of the hotel are the best”
 of 5 bubbles 704mattv, 29 Nov 2016 | Read review
“Higher floors for the view, Disable rooms available”
  • The entrance from Canal St.
 of 5 bubbles scalise12, 26 Nov 2016 | Read review
“Get a corner room.”
 of 5 bubbles NWS2012, 24 Nov 2016 | Read review
“We had a handicap room near the elevator but did not experience any unusual noise.”
 of 5 bubbles 235bessw, 15 Nov 2016 | Read review
“When you are on Canal Street, you can see the River from your room.”
 of 5 bubbles mmcelhiney, 15 Nov 2016 | Read review
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