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JW Marriott New Orleans

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2,143 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott New Orleans
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Showing 2,093: English reviews
New York City, New York
Reviewed 9 March 2015

hotel was right in the midst of the action and close enough to warm up during this coldest mardi gras ever. near walking distance to the restaurants, and places of interest because you know you cant drive in nola during mardi gras. convenient clean and close

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Helpful?
Thank WATERBABY120NE
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear WATERBABY120NE, We are incredibly honored that you chose to stay with us for the exciting Mardi Gras season this year. It is wonderful to hear that you were able to take advantage of our convenient location to stay warm and visit nearby restaurants. We are also very pleased that you enjoyed the stunning New Orleans views! Thank you very...

Cleveland, MS
Reviewed 8 March 2015 via mobile

We got into NOLa late on a Friday night in early March and used Priceline "Name Your Own Price" to get a room for only $99 plus tax/etc. The room was a little dated but the the bathroom was nice and the bed was very comfortable. It was clean and the staff up front was very polite and friendly. I'd...

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Helpful?
Thank MBRunning
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear MBRunning, It gives us a great deal of satisfaction to know that our rooms were clean and our staff were polite and friendly to you while you were visiting New Orleans. As I am sure you experienced, our location cannot be beat. We are steps away from the St. Charles St., Street Car and many other popular New Orleans...

Marietta, Georgia
Reviewed 8 March 2015

Got a fantastic government rate at the JW Marriott. Was upgraded without asking to club level. The club level breakfast was absolutely fantastic each morning--I'm still dreaming about the coffee. The room was quiet, despite being on a very busy road, and large. The fitness club was well stocked, and the treadmills had the coolest screens--you could pick a famous...

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Helpful?
Thank fredandkell
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear fredandkell, It was an absolute delight reading about your fantastic experience staying at the JW Marriott New Orleans. From our concierge breakfast and coffee to our state-of-the-art fitness center, it sounds like you truly enjoyed every aspect of your stay! It's wonderful that you enjoyed our illy coffee as much as we do. We are also glad that our...

Charleston, South Carolina
Reviewed 7 March 2015

This is a newer hotel on Canal within walking distance of the French Quarter and street car stops as well as many restaurants. The rooms are typical Marriott level rooms; we had a larger corner room with a King bed and a small sitting area. In our room the sink area was outside the shower / toilet room which was...

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Helpful?
Thank joksc
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

joksc, We could not be happier hearing about your wonderful stay! It sounds like you truly took advantage of all the nearby New Orleans attractions. We love hearing when our guests are able to get out and explore the city. It is great that you liked your room, our delicious restaurant, and nice concierge lounge offerings. We hope to welcome...

Chicago, Illinois, United States
Reviewed 7 March 2015

Wife and I stayed 3 nights starting 2/28. Hotel is clean and very nice. 1-1/2 to 2 blocks away from the start of Bourbon Street. Perfect location. If you want to sleep, don't choose one on Bourbon. Concierge was excellent. Had a couples massage there that was excellent. Top notch service. Highly recommend and would definitely make this hotel our...

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Helpful?
Thank Jeff R
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Jeff R, We are so glad to hear that you and your wife truly enjoyed your stay with us. It is great that you found our hotel clean, our location ideal for your travels, and our service top-notch. We greatly appreciate your generous recommendation and kind review. Should you return to New Orleans in the future, we hope to...

Atlanta, Georgia
Reviewed 6 March 2015

Checked into this hotel for a birthday trip to New Orleans. The staff was awesome and the hospitality was great. The room was clean and we had a great view of the city. I would definitely recommend this hotel. It is centrally located to the French Quarters. Many great restaurants nearby. I'll will stay here again!!😊😊😊

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Helpful?
Thank JaniceGThomas
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

JaniceGThomas, We are so glad that you chose to celebrate your birthday with us in New Orleans! This city is such a wonderful place to enjoy special occasions and we are honored to be your hotel of choice. We are very pleased that our staff showed excellent hospitality, our guest rooms were perfectly clean with great views, and our location...

Manchester,UK
Reviewed 5 March 2015

From the moment you arrive you are greeted with smiling faces and a helpful manner. The rooms on the concierge floor are as you would expect although the bathrooms are a little small and hot water can sometimes be illusive. The Concierge Lounge is very good but closes at weekends!! Paying the same rate for each night it is not...

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Helpful?
Thank AlanwManchester_UK
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear AlanwManchester_UK, We greatly appreciate you taking the time to share this review with us. We truly appreciate your honesty and input. We are pleased that you experienced a warm welcome upon your arrival. Thank you for letting us know about Pauline's exceptional service! However, we are very disappointed to hear that you experienced service from others that was not...

Salem, New Hampshire
Reviewed 4 March 2015

The room at the JW was okay. Once you get to a certain level of hotel, the rooms are pretty much the same, so it really comes down to the maintenance of the place, and the quality of the staff. The room and corridors of the building look well used. It might be time for a refresh. The bathroom was...

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Helpful?
Thank Troy V
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Troy V, We would like to thank you for taking time out of your busy schedule to share your feedback with us. We are very pleased that you were so impressed with our incredibly welcoming and proactive staff. While we love hearing when our guests experience top-notch service at our hotel, we are sorry to hear that our guest...

Dallas, Texas
Reviewed 4 March 2015

My last stay at the New Orleans Marriott was less-than-stellar, so I switched to this property, hoping it would be more business-traveler oriented. I liked the hotel, and the staff members were attentive, warm, and helpful. The business center had what I needed for a last-minute emergency (copier, etc.). However, during my one-night stay, I experienced lousy water pressure, and...

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Helpful?
Thank TravelingMomfromTX76
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear TravelingMomFromTX76, It's great to hear that our staff members were attentive, warm and helpful. We are truly proud of the desire that each of our associates has in providing an outstanding experience for our guests. I am happy to read that you will give us another opportunity despite the issue you experienced with the water in your guest room....

Royal Tunbridge Wells, United Kingdom
Reviewed 4 March 2015

This is a really nice hotel. Rooms are great. Breakfast is huge, fairly expensive though. All items are individually priced or you can pay something like $28 for everything. Great loaction for walking to Bourbon Street. Cafe Du Mond is a must experience. Well worth the queue. I was there for a conference but flew the wife out for a...

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Helpful?
Thank Darren B
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Darren B, We are beyond thrilled to hear that you had such a wonderful New Orleans experience! We always love hearing when our guests truly experience everything this wonderful city has to offer, from Cafe du Monde to bayou trips. We are also pleased that you found our hotel to be very nice, our rooms excellent, and our location...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM698 - RM1,831 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#15 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
33 questions
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Minneapolis, Minnesota
9 months ago

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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Canal St on the front of the hotel are the best”
 of 5 bubbles 704mattv, 29 Nov 2016 | Read review
“Higher floors for the view, Disable rooms available”
  • The entrance from Canal St.
 of 5 bubbles scalise12, 26 Nov 2016 | Read review
“Get a corner room.”
 of 5 bubbles NWS2012, 24 Nov 2016 | Read review
“We had a handicap room near the elevator but did not experience any unusual noise.”
 of 5 bubbles 235bessw, 15 Nov 2016 | Read review
“When you are on Canal Street, you can see the River from your room.”
 of 5 bubbles mmcelhiney, 15 Nov 2016 | Read review
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