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Embassy Suites by Hilton New Orleans - Convention Center

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Embassy Suites by Hilton New Orleans - Convention Center
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454 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Perth, Western Australia, Australia
Reviewed 6 June 2016

Definitely a great hotel. Food was fantastic with certainly memorable omelets. Happ hour good, and late night grill goo sandwiches. Only criticism was late room make up one day and not enough coffee. Friendly staff and concegeire. Close to Quarter, shopping and Casino

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1Thank MCD1955
Lafayette, Louisiana
Reviewed 3 June 2016

I believe that all the rooms are suites. The room was very clean & spacious. I missed the sink that is usually by the coffee maker, & fridge. The hotel is within walking distance to the French Quarter, Canal St., the Convention Center, & many other tourist attractions. The FREE breakfast was excellent! There was a buffet line, and a...

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Thank Sandy H
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Sandy H, Thanks for the thoughtful review! Thanks for choosing us! Ed Book General Manager Embassy Suites by Hilton, New Orleans

New Orleans, United Kingdom
Reviewed 3 June 2016

Great staff, acceptable rooms. As you'd expect very accommodating personnel. Disappointed in quality of accommodation - particularly in relation to room rate charged. I think that the Bran wasn't quite maintained during my staff. Maybe I am daft but I am sure it isn't good practice to place the coffee maker adjacent to the toilet in the bathroom.

Review collected in partnership with Embassy Suites Hotels
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1Thank Robin Daniel B
Jackson, United States
Reviewed 2 June 2016

I loved this hotel from the beginning to the end. The scenery was beautiful and I had a great view of the city from my balcony. Everyone from the concierge, front desk staff, valet, and staff were VERY friendly. The stay at Embassy made my experience even better.

Review collected in partnership with Embassy Suites Hotels
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Thank Belinda M
Ed B, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thanks for taking the time to share such a nice review. We appreciate it. Looking forward to welcoming you back again! Ed Book General Manager Embassy Suites by Hilton, New Orleans

Thibodaux
Reviewed 2 June 2016

Took over an hour to get my car out of valet parking after being told to call about 5 mins before I needed it. If I had a wedding or some event to be there surely would miss it. The hotel had a text feature to get your vehicle and it did not work the whole time I was there....

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1Thank jamescA2626TS
Houston, United States
Reviewed 1 June 2016

Got there on a Friday night, valet parking was backed up about 4 cars deep on both streets (Julia and St. John). I had to leave it on Julia St even though I was going to the Lofts Tower on St. John. Left the car locked and gave keys to valet so they could eventually would take it up the...

Review collected in partnership with Embassy Suites Hotels
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2Thank Renato C
Edward_Book, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking the time to share your experience. I, too, would have been frustrated had I had the same experience with valet parking. We have met with the valet parking company and made several process changes to prevent this from happen in the future. I do hope you will give us another chance to host you the next...

Dallas, Texas
Reviewed 1 June 2016

Good location within walking distance to lots of entertainment. Rooms are nice and even noise from outside is barely noticeable. For all that you get from breakfast to managers reception it is a great place to stay.

Review collected in partnership with Embassy Suites Hotels
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Thank jeremysF1489MK
Denham
Reviewed 1 June 2016

Nice hotel, staff is polite but in a hurry to get you out their face, room was awesome, alittle far from where we were going but it was in walking distance, breakfast was amazing, parking was a nightmare and the reason I may not return...

Review collected in partnership with Embassy Suites Hotels
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Thank 143kaylaa
Nashville, Tennessee
Reviewed 31 May 2016

This Embassy Suites needs to upgrade there building, rooms, decor, staff, menu. Valet is to expensive for a subpar property with no curb side assist. Same chips and cheese wiz nachos every night with no variety.

Review collected in partnership with Embassy Suites Hotels
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Thank 757archerp
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

757archerp, I am so sorry we did not WOW you during your stay. Thank you so much for choosing us and we hope you try us out again in the future. I will share this feedback with our leadership teams. Skip Adams General Manager

Marshfield, Missouri
Reviewed 29 May 2016 via mobile

My husband and I stayed here for 5 nights while he attended a convention in NOLA. First, the staff was very attentive to ALL our needs, even though they were fully booked and very busy. A good breakfast is served each morning, including made-to-order omelets which are huge! There are so many options for breakfast that, if you can't find...

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Thank MossFolks
Skip A, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

MossFolks, Thanks so much for the kind review! We hope to see you again soon! Skip Adams General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton New Orleans - Convention Center

Address: 315 Julia St, New Orleans, LA 70130-3603
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM665 - RM2,051 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton New Orleans - Convention Center 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Hotel Style:
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton New Orleans - Convention Center staff and other travellers.
44 questions
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Bear, Delaware
Evansville, Indiana
Baldwyn, Mississippi
6 months ago

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Questions? Get answers from Embassy Suites by Hilton New Orleans - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with balcony”
  • Mini Fridge,microwave, and in room coffee / tea
  • spacious sitting room
  • view from balcony - Superdome
 of 5 bubbles PeteT088, 21 Mar 2017 | Read review
“Rooms are not available before 2pm.”
 of 5 bubbles Loop235, 18 Mar 2017 | Read review
“you get free wifi if you are a Hilton Honors member”
 of 5 bubbles 872karint, 16 Mar 2017 | Read review
“Upper rooms have views front and back.”
 of 5 bubbles F8228KLjeffr, 15 Mar 2017 | Read review
“Don't fall for the early on-line check-in email if you want to stay in The Lofts.”
 of 5 bubbles CASBDanVegas, 5 Mar 2017 | Read review
5 of 5