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Avenue Plaza Resort

GreenLeadersSilver level
08/05/2017 09/05/2017
1 room 2 adults 0 children
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Avenue Plaza Resort
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698 Reviews from our TripAdvisor Community

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There are newer reviews for Avenue Plaza Resort
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Showing 683: English reviews
Reviewed 3 weeks ago via mobile

We arrived at Avenue Plaza early and were welcomed to check into our room early as well as being upgraded. As timeshare owners we always expect to be asked to attend a sales presentation, but after speaking with the concierge she realizes we didn't have much time there so didn't pressure us (which was appreciated). They have a tram stop...

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Helpful?
1Thank Jessica H
El Granada, CA
Reviewed 3 weeks ago

I'll start with the positives because we liked the hotel, the staff was friendly and helpful, and the location was perfect for us. We will return, but we now know to avoid the Wyndham knock on the door offering a gift and information. We would have been happier if we hadn't been visited by the Wyndham representative (We are Worldmark...

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2Thank patt711
Alexis N, Owner Care at Avenue Plaza Resort, responded to this review

Thank you for taking the time to provide this feedback. I am very sorry to hear that your time was spent with our Sales department and then we erred on the credit applications. If you would like to give us more specifics by emailing us at wvosocialresponse@wyn.com, we can address the Manger at the resort to educate the Sales Agent.

A TripAdvisor Member
Level Contributor
12 reviews
4 hotel reviews
8 helpful votes
Reviewed 5 weeks ago via mobile

The resort itself is very dated; it's about 50 years old. The rooms are a very comfortable size however the bathrooms are reminiscent of a cruise ship (smaller than some). The kitchen area is very user friendly and well appointed. The largest pro is the entire front desk (Jay and his crew) and the majority of the concierge desk (Kelli,...

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4Thank A TripAdvisor Member
Management response:

Thank you for taking the time to provide this feedback regarding your sales presentation at the Avenue Plaza resort in New Orleans. We are disappointed to hear that your interaction with the resort sales staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on...

Chicago, Illinois
Reviewed 25 March 2017

I loved this resort. It is clean and the courtyard and pool area is so relaxing and inviting. The front balcony is relaxing as well and you can see all that is going on on the street. It has a nice, large workout room with lots of different equipment. The staff was amazing as they were friendly and attentive. They...

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3Thank Dawn M
Alexis N, Owner Care at Avenue Plaza Resort, responded to this review

Thank you for the kind words, Dawn. We will share these with our staff. We are glad to hear you enjoyed your stay. The Garden District is part of my favorite area of New Orleans and I'm glad you enjoyed it as well. We hope to see you soon.

Stratford, Connecticut
Reviewed 14 March 2017

This place was so great. We're Wyndham owners so were used to that timeshare type vibe. But the staff were absolutely wonderful the front desk staff were very helpful ( especially Brittany she was the best) with setting up any activities that you want to do and had lots of discounts available. The timeshare breakfast food was the best I've...

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4Thank eoesau
Sara C, Owner Care at Avenue Plaza Resort, responded to this review

Thank you for your wonderful review! We are happy to hear that you enjoyed you visit and interaction with our staff members. We look forward to assisting you during your next visit.

West Hollywood, California
Reviewed 13 March 2017 via mobile

Have to say the staff here is above and beyond especially Herb and his Bell staff. Front desk staff is also great but the procedures are really bad. It took us an hour to check in. Also since we had two consecutive reservations it took numerous phone calls to make the staff aware of this. It was annoying.

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1Thank ciaoallan
Heather W, Owner Care at Avenue Plaza Resort, responded to this review

Thank you for staying with us at Wyndham's Avenue Plaza! We are delighted to hear of your great experience with the staff members. We appreciate the feedback regarding check in and challenges with consecutive reservations. Thank you for taking a few moments to comment. Best regards.

Winter Haven, Florida
Reviewed 12 March 2017

Love New Orleans. I like my yearly stay at the Avenue Plaza, it location is good. You can get from the district to Harrah just by jumping on the street car. In other words, it's the location is easy to get to & from. Nice places to eat around it. You can stay anywhere in New Orleans and have a...

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1Thank Patricia W
Karen G, Owner Care at Avenue Plaza Resort, responded to this review

Hello Patricia, Thank you so much for letting others know about our resort, and our great location! We're glad that you're able to visit us each year, and that you're able to try the various restaurants that are easily accessible thanks to the street care. We look forward to seeing you next year. Warm regards,

Seattle, Wa
Reviewed 11 March 2017 via mobile

We stayed here as a Worldmark owner for a week. Nice location away from the noise and bustle of the French quarter but easy to get to to attractions via the streetcar that runs on St. Charles a few steps away. The staff were great and good to work with for tours etc. Rooms were comfortable and quiet. Will plan...

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1Thank SDrown
Karen G, Owner Care at Avenue Plaza Resort, responded to this review

Thank you so much for letting us know what a great job our staff did in helping you plan some trips around our resort. We look forward to seeing you on your next visit. Warm regards,

Reviewed 8 March 2017 via mobile

We was there for 3 nights to visit New Orleans. The ressort is nearly to the Trolley station and to the station for the hop on hop off bus. So we let our car stay in the hotlel parking for 20 $ per day. It is clean and the rooms are big. Fast wifi for free. No free coffe, no...

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Thank Yves R. K
Management response:

Thank you, Yves for taking the time to share your experience with us. We are happy to hear you have enjoyed your stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

Sarasota, Florida
Reviewed 27 February 2017 via mobile

We have had a time share since 1995. They have really done a great job of remodelling and upgrading since the hurricane. The new owners, Wyndham, are doing a much better job of keeping the hotel clean, and it's much more organized than under the previous owners.

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Thank swisscoach1
Karen G, Owner Care at Avenue Plaza Resort, responded to this review

Thank you for the kind words about our upgrading! We're happy to hear that you like it. We look forward to seeing you on your next visit! Warm regards,

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Avenue Plaza Resort

Address: 2111 St Charles Ave, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans
Price Range: RM492 - RM1,508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avenue Plaza Resort 3*
Number of rooms: 256
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Also Known As:
Avenue Plaza Hotel New Orleans
Avenue Plaza New Orleans
Hotel Style:
#6 Green Hotel in New Orleans
#49 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Avenue Plaza Resort staff and other travellers.
32 questions
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Decatur, Illinois
Fort Wayne, Indiana

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Questions? Get answers from Avenue Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from the street have the best views. Can see into courtyard rooms from the roof deck.”
PrincessPeach71, 19 Apr 2017 | Read review
“Ask for a room on higher than the 4th floor. They are newer.”
Roachmojo, 10 Apr 2017 | Read review
“Don't do it”
LJP1956, 10 Apr 2017 | Read review
“We had rooms on 9th floor. Not bad. Check out Floor 1 for outside balcony”
mjapfelbeck, 29 Jan 2017 | Read review
“Stay above the 4th floor”
AirdrieJudy, 16 Jan 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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