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Avenue Plaza Resort

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Avenue Plaza Resort
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670 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Louisville, Kentucky
Reviewed 11 September 2015

This hotel (I refuse to call it a resort - it in no way is one) was the absolute WORSE I have ever been in, including when comparing it to a motel 6. When my disabled husband and I arrived after a 13 hour drive, I went inside to check in, leaving my husband waiting in the car. I was...

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2Thank Amy R
Ladd M, Resort Manager at Avenue Plaza at Avenue Plaza Resort, responded to this review

Amy, We are sorry to hear about this experience and we have already handled this situation with you directly. Thank you,

salina
Reviewed 5 September 2015 via mobile

We booked the hotel without really knowing much about it. The hotel staff are friendly and the Saint Charles street car is right across the street from the hotel. The courtyard pool area is a nice area to relax after a long day of seeing the city.

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1Thank just1armyguy
Ladd M, Resort Manager at Avenue Plaza at Avenue Plaza Resort, responded to this review

Just1armyguy, Sounds like you had a true Avenue Plaza/New Orleans experience. We strive to have our amenities and staff interaction fit into all vacation experiences. Thank you for staying and come back soon!

Palmdale, California
Reviewed 3 September 2015

good location, as was visiting Tulane university, and also wanted to hang out in the French Quarter. Good, prompt valet service. Enjoyed the wine and cheese reception on Thursday! Wish that was a daily affair! No maid service though.. Good, very functional and complete kitcen.

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Thank hashah
Ladd M, Resort Manager at Avenue Plaza at Avenue Plaza Resort, responded to this review

Hashah, There should be wine and cheese everywhere every night! We in vacation ownership like to make you feel at home and give our guests privacy by not entering daily, although we do offer an exchange. We with you the best of luck on your college future and hope another stay at Avenue Plaza is in your future. Thank you,

Spokane, Washington
Reviewed 26 August 2015

If you are coming to Avenue Plaza and will be getting a sales pitch, whatever you do, don't fall for it...you will be very sorry you did. They have some very attractive young ladies and handsome young men that will promise you the world but really are a bunch of liars, they might not be intentionally lying to you, after...

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4Thank Robbie2603
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear Robbie2603, Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the sales staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well by all...

Reviewed 18 August 2015

When I booked our room over the phone, I was told it was not a time share. I explained that we were traveling with two small children, didn't want to stay too close to the French Quarter but needed a suite with a king bed and a pool (we bedshare). I liked that this hotel was Wyndham property and that...

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1Thank jodlynn95
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear Jodlynn95, I am very sorry to hear you experienced some difficulties with the A/C unit in yoru room during your stay. This is certainly not our Wyndham standards. I will have our maintenance team look into these issues to eliminate any future occurrences and I will foolow up with them to insure the issues are resolved. We strive to...

Clayton, NC
Reviewed 15 August 2015

This visit started with the desk clerk who checked my wife and me in with excellent customer service. The room was comfortable and the employees in the hotel was attentive.. The only exceptions were the poorly maintained laundry room and the outrageous parking fees for the area.

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6Thank M Markell M
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear M Markell M, Thank you for writing a review for our resort. I am happy to hear that your vacation started on such a positive note and I will be sure to share your comments with our guest services associates. Thank you for letting me know about the laundry room, we will be sure to pay much closer attention...

Reviewed 9 August 2015 via mobile

We are staying here for a few days. Room is clean and suits our needs.Miranda at the front desk was helpful getting us into a room early. Quiet over here but just a quick bus trip to the French Quarter. Bus stop (or trolley) right across the street. Grocery and Walgreens within a block. Restaurants right here too. (Good pho...

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6Thank harponit
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear Harponit, Thank you for taking the time to write a review about our resort. We are perfectly located so you can enjoy all the great things the city has to offer but far enough away that you can relax when in peace and quiet when you want to, not mention the great restaurants in the area. I am sorry...

New Berlin, Wisconsin
Reviewed 31 July 2015

In the Garden District, so likely much quieter than anything close to the French Quarter. The pool is very small and there were too many smokers who felt like they should smoke poolside. Attached to a great steakhouse (Mr. Johns). The rooftop deck provides fantastic views at night!

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6Thank Mark F
Ladd M, Resort Manager at Avenue Plaza Resort, responded to this review

Dear Mark F, Thank you for taking the time to write a review of our resort. You are correct the view from the sundeck is fantastic and the ability to enjoy the city but have some quiet when winding down is a great way to enjoy our city. I will be sure to share your comments about Mr. Johns with...

Las Vegas, Nevada
Reviewed 31 July 2015 via mobile

We spent a week here and enjoyed it a lot. The desk staff was friendly and efficient. The concierge was a tremendous help in making reservations and arrangements for anything needed. This is Wyndham Resort and membership or invitation may be required. The local is on the St. Charles St Troy line, however the trolley was not running due to...

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4Thank DCMahan
Niceville, Florida
Reviewed 30 July 2015 via mobile

After reading many Trip Advisor reviews, I chose the Avenue Plaza Resort because it had all my must-have points: 1. It was in New Orleans, but not on top of the never-ending party - we were bringing our kids, 2. There was a trolley stop very close so we didn't have to fuss with parking and driving in NOLA, 3....

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8Thank Gradresearcher

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff

Additional Information about Avenue Plaza Resort

Address: 2111 St Charles Ave, New Orleans, LA 70130-5320
Region: United States > Louisiana > New Orleans
Price Range: RM545 - RM1,286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avenue Plaza Resort 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Avenue Plaza Hotel New Orleans
Avenue Plaza New Orleans
Hotel Style:
#6 Green Hotel in New Orleans
#49 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Avenue Plaza Resort staff and other travellers.
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Decatur, Illinois
Fort Wayne, Indiana

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Questions? Get answers from Avenue Plaza Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay above the 4th floor”
 of 5 bubbles AirdrieJudy, 16 Jan 2017 | Read review
“Obviously, try for rooms towards the top of the building”
 of 5 bubbles Alan_D_Hudson, 4 Jan 2017 | Read review
“little to go on, our choice: a king bed studio or double queen. chose the king. The double queen = better? cannot say. rooms = quiet enough”
 of 5 bubbles micrabits, 27 Dec 2016 | Read review
“12th floor rooms have best views and are closest to roof top deck.”
 of 5 bubbles nm_flag, 18 Dec 2016 | Read review
“Top floors end of hallway. Noise really seeps into rooms.”
 of 5 bubbles dhen, 10 Dec 2016 | Read review
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