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Empress Hotel

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Traveller (118)
Room & Suite (66)
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Overview
  • Excellent9%
  • Very good13%
  • Average12%
  • Poor11%
  • Terrible55%
2 weeks ago
“Do not book this hotel”
12 May 2018
“DO NOT BOOK”
AMENITIES
Free Internet
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
1 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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1 - 5 of 268 reviews
Reviewed 2 weeks ago

Thought would be a place to stay near bourbon street area. This isn't a cheap alternative. Staff is rude. management is uncooperative. cockroaches everywhere. bed and bath room in generally is filthy. and cannot state enough how terrible the staff is

Thank Sam P
Reviewed 12 May 2018 via mobile

Please do not think this is a cheap spot to get your head down, we had the same thought.... the prostitution and Meth heads are very much around. Bathroom.... brown dirty stained with hair and dead cockroaches in the bath. In the small room .......More

1  Thank Emcn29
Reviewed 17 April 2018

The staff is rude and aggressive. The room dirty (the first day they did not set my room up). A dead body of a bug remained on the floor for all the time of my stay. The bed uncomfortable, At 3,30 am a night a...More

4  Thank Antonio_It71
Response from empresshotel00, Manager at Empress HotelResponded 17 April 2018

We are extremely alarmed by your statement regarding your stay with us, we take these situations very seriously indeed. Our staff are trained to deal with all experiences unique to New Orleans (intoxicated or party atmosphere). We never want to erroneously withhold a $10 room...More

Reviewed 26 March 2018 via mobile

The empress hotel was a very nice comfortable stay for me. Rooms were awesome staff was very welcoming. Very close to the French quarters which is what I appreciated the most. I will be returning here when needed. Good job guys!

Thank Jeffery678
Reviewed 14 March 2018 via mobile

I planned to stay two nights in New Orleans and was shocked by what awaited me at the Empress Hotel. I am not a snob but this was too much. Or too little. Nothing in this place was new or worked properly except the telly....More

5  Thank James A
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About
Amenities
Top amenities
Free Internet
Free Parking
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Details
Price range
US$87 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (118)
Room & Suite (66)
Nearby
Treme
That sound? That flavor? That certain je ne sais quoi
that lets you known you’re in “Nawlins” and nowhere
else? It’s all good and in broad abundance on the
streets of Tremé, where so much of what’s considered
to be the very best of New Orleans culture and
tradition is, put simply, just how people go about
their daily lives in this historic part of town. As
one of America’s oldest African-American neighborhoods
...More
Questions & Answers
Ask a question
spelevatordover
5 February 2017|
Answer
Response from jjenkins318 |
The famed slumlord is Joan Brooks. Google her.
0
Votes
Shawn H
20 June 2016|
Answer
Response from Wix S | Reviewed this property |
Well, no one in my family has experience in the hotel business nor do we want such experience. That's why! ;-) Wix
-3
Votes
crabrab
5 February 2015|
AnswerShow all 4 answers
Response from ChrisKCK | Reviewed this property |
Wish I could answer. Have not been back, but I doubt much has changed. Although, the room taped in the episode was MUCH "nicer" than the pit we stayed in.
1
Vote
Room Tips
"Don't go here"
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"If you don't like your room ask to see another one."
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"Go to a different hotel"
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"make a reservation"
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