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W New Orleans - French Quarter

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W New Orleans - French Quarter
W New Orleans - French Quarter
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893 Reviews from our TripAdvisor Community

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There are newer reviews for W New Orleans - French Quarter
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Showing 860: English reviews
San Antonio, Texas
Reviewed 1 week ago via mobile

Beautiful property; maybe the best W property I've stayed in. However, terribly (I mean terribly) disappointed in several aspects - the bartender (who looks like the guy off The Social Network) was an absolute jerk, and we ventured into the bar on multiple occassions. Condescending is an understatement, for no reason whatsoever. I also loved my fire alarm going off...

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Helpful?
Thank yourenotagolfer
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thank you for the thorough feedback regarding your experience. I apologize we fell short of your expectations, and I assure you that your comments are taken seriously and have been addressed. I hope we have another opportunity to provide the service you expect at a W Hotel. Please contact me directly when you return to NOLA. Thank you for being...

Memphis, Tennessee
Reviewed 2 weeks ago

The hotel restaurant, Sobou is fabulous. Food was amazing and the drinks were even better! Will definitely return to try even more things on the menu. When you go, you have to try the sweet potato beignets!!

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Helpful?
Thank Renee331
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Wow, thank you Renee331! The SoBou team and Chef Juan Carlos will be thrilled to hear your comments. The tuna cones are amazing and are a personal favorite if you have never had them. Thank you for being our guest and we hope to see you soon. Cheers!

Reviewed 2 weeks ago via mobile

The hotel was completely clean. Comfortable bed. Hottest water I have ever had in a hotel & that is very important to me. Very modern for an older area of town. Love the location it is walking distance from so many things. We did not bring our car out if the garage most of the visit. They were very accommodative...

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Helpful?
Thank Billye J
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Your comments resonate with us as we always strive to provide a wonderful stay to our guests. Thank you for sharing your experience, and noting the hot water! Until next time... Cheers!

New Castle, Delaware
Reviewed 2 weeks ago

Hotel staff were super friendly, location was perfect and hotel was amazing. This was our first stay in a W hotel and in New Orleans and we were very pleased with both the city and hotel. We would love to come back and would do it all over again exactly the same.

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Helpful?
Thank TedRoehm
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Thanks for the amazing review, TedRoehm! I am thrilled to hear your first stay was great and look forward to future visits with you. Cheers!

Genève
Reviewed 2 weeks ago via mobile

Great trendy hotel located in the French quarter. The hotel has kept the style of the houses of the neighborhood but the decoration is modern and stylish. We have got the chance to be upgraded in a suite which was huge. The bed was really comfortable. We had a nice view on the interior garden which is a great place...

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1Thank Caribou L
Rockford, Illinois
Reviewed 2 weeks ago

From dropping my car with Que Scott the valet and welcome cocktail to my late night fireside lounge seating and spacious room the W does everything right for my first time to New Orleans. I wasn't thrilled with the city, but my hotel was sublime. I'd go back in a heartbeat.

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Thank christinaelbers
A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

I surprised my husband with a trip for his birthday to New Orleans and wasn't sure about the hotels. After speaking with Joseph and seeing how helpful he was with the many questions I had, I knew this was the place. I wanted to create a special experience for my husband without overwhelming him with scheduled events for his celebration...

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Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

The hotel is in the middle of the French Quater and it was everything we could ask for in our New Orleans experience! Shawn was AMAZING and very attentive in getting us checked in, scheduling our tour, and ensuring we had everything we needed (including a complimentary bottle of Birthday wine for my mom😍). Everyone at the hotel (cleaning staff,...

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Thank Taliya K
Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

We checked in on a Thursday and the staff did not clean our room on Friday. After we complained Friday night, we were informed that they do not have over-night housekeeping staff or a manager on duty so we would not be serviced until Saturday. We called Saturday morning before 9 am to have our room cleaned. We left for...

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Helpful?
Thank Shawn Y
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

Shawn Y, thank you for providing a detailed review of your experience. I sincerely apologize we fell short of your expectations. I assure you I addressed your concerns with the leadership team and we reviewed our processes to ensure this does not occur in the future. Please contact me directly when you return to NOLA, and I will offer a...

Reviewed 3 weeks ago

Ms, shawn was outstanding this was my first time to new Orleans I did not know of any good places to eat but she is exceptional she politely told me of all the great places to eat I found her to be extremely verse in the French quarter the w should be lucky to have her.

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Helpful?
Thank dyonysus s
Jesseca M, General Manager at W New Orleans - French Quarter, responded to this review

We appreciate your mention of one of our Talent, Shawn! She is an asset to us at W French Quarter and we are so pleased she offered up great recommendations. We look forward to having you as our guest in the future. Cheers!

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
W New Orleans French Quarter is adjacent to historic Jackson Square and boutique shops, and is a short walk from galleries, the Riverwalk and Harrah's casino. ... more   less 

Additional Information about W New Orleans - French Quarter

Address: 316 Chartres St, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: RM1,041 - RM2,504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New Orleans - French Quarter 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
Hotel Style:
#22 Luxury Hotel in New Orleans
#49 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from W New Orleans - French Quarter staff and other travellers.
7 questions
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Somerset, United Kingdom
10 months ago
toronto
over a year ago
Cranberry Township, Pennsylvania
Ohio

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Questions? Get answers from W New Orleans - French Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get balcony room or room facing the courtyard/pool”
 of 5 bubbles N7202UHlisat, 20 Mar 2017 | Read review
“Double Queen rooms are very spacious”
 of 5 bubbles empiremichigan, 18 Mar 2017 | Read review
“Try to upgrade to balcony room. The bathroom is spacious and views are nicer yet room is still quiet.”
 of 5 bubbles 307maril, 16 Feb 2017 | Read review
“Quiet Rooms face courtyard . Any inconvenience request drink vouchers”
 of 5 bubbles DJBSFO, 29 Jan 2017 | Read review
“Good food, great drinks and awesome bar food!”
 of 5 bubbles team84n88, 12 Jan 2017 | Read review
5 of 5