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Maison St. Charles Hotel and Suites

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1 room 2 adults 0 children
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Maison St. Charles Hotel and Suites
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998 Reviews from our TripAdvisor Community

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Showing 968: English reviews
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Seattle, Washington
Reviewed 1 week ago

The hotel and staff were great, but the rooms could use a bit more attention in the cleaning department. The shower sprayed the whole bathroom. We also had a visit from a rodent while during our stay. The staff was apologetic and explained that it is an ongoing concern in the area. Interesting to see that another guest had a...

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Helpful?
Thank tinav192016
Hoover, Alabama, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016 via mobile

My wife and I stayed here this week on our two year anniversary trip and enjoyed our stay. The staff was very friendly and made us feel welcome. There was a hiccup one day wher. Housekeeping didn't clean our room or bring us towels but management tool care of the issue and issued us a credit for it. Top to...

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1Thank Brian W
About Hotel's Favourite Review
Barrett W, General Manager at Maison St. Charles Hotel and Suites, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us all about your stay. We love finding about any hiccups that occur so that we can take care of them to your satisfaction prior to you leaving. Thank you for your loyalty and we look forward to serving you on future visits to...

Lansing, Michigan, United States
Reviewed 1 week ago

I was pleasantly surprised by the property lay-out which provided court yards for different unit locations. A sense of small locally styled accommodations, not like the downtown high rises. Staff were friendly and courteous. Continental breakfast was just that and no more. However the area provided a number of pleasant venues without having to go downtown to the quarters. Actually,...

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Thank Irvin J
Atlanta, Georgia
Reviewed 1 week ago via mobile

If you have a high sensitivity to mold, mildew and dankness or rodents in the wall and in your room, this might not be the place for you. We changed rooms upon arrival because of my sensitivity to allergy triggers. We checked out and changed hotels, two days later due to the rodent scratching noises in the walls and after...

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Thank ProDiva1
Solihull
Reviewed 2 weeks ago

A great 3 night stay here with my Mom. India on reception makes this place what it is - she is kind and so very helpful, nothing is too much trouble. The rooms are clean and spacious - with coffee machine, microwave, air con and wifi. The breakfast is of good quality with plenty of choice. There is a pool...

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Thank Sandra P
Chapel Hill, North Carolina
Reviewed 2 weeks ago

Look, at half the price I wouldn’t complain. And, in fairness, the prices aren’t out of line with those of most other hotels convenient to downtown and the French Quarter. But, still, it was a lot of money not to be satisfied (and I'm not hard to please). Good stuff first. The place is attractive, in a thoroughly charming, New...

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Thank Porcophile
Edmonton, Alberta
Reviewed 3 weeks ago

My granddaughter and I stayed here at the end of March 2017. It is in a good location as the st. Charles streetcar stops right across the street from the hotel. It is about a 10 minute ride to the French Quarter. The safe in the first room they gave us didn't work so they quickly changed us to a...

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Thank noelmcn
Loganville, Georgia
Reviewed 3 weeks ago via mobile

This hotel is amazing. From the moment we checked in from the moment we left. All staff including front desk, security, and valets are more than friendly. I honestly felt at home here. I traveled with my 13 year old and felt comfortable with her walking around on this property. Security around the clock and a trolley stop just in...

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Thank luvtotrvl2014
Windsor, Connecticut
Reviewed 3 weeks ago

We stayed here for 2 nights before our cruise. Its only 8 min drive from the port, would do it again for sure. This is a privately owned property, so it does not have the corporate feel to it. Real neat entry driveway with cobblestone courtyard and multiple buildings that made it feel like its own small town square. Staff...

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Thank CTRob64
Panama City Beach, Florida
Reviewed 3 weeks ago

Hotel was in a desirable location, made use of the street car which the stop was just outside the hotel lobby. Once in our room, we were registered as 3 guest, there were only 2 towels, was going to call from desk, there was not a phone in our room. Went to the front desk, a phone was brought to...

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Thank Mdeyes1229

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 

Additional Information about Maison St. Charles Hotel and Suites

Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335 (Formerly Quality Inn & Suites Maison St. Charles)
Region: United States > Louisiana > New Orleans
Price Range: RM546 - RM2,584 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Maison St. Charles Hotel and Suites 2.5*
Number of rooms: 130
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Maison St. Charles Hotel and Suites staff and other travellers.
31 questions
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over a year ago
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Questions? Get answers from Maison St. Charles Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two double queen room was spacious and quiet - overlooking the pool”
SandraP244, 8 Apr 2017 | Read review
“Get the suite!”
CTRob64, 4 Apr 2017 | Read review
“Bring a clothespin to shut your curtains”
Gilliansage, 31 Mar 2017 | Read review
“Go somewhere else”
diana842017, 27 Mar 2017 | Read review
“great service and security”
958paulam, 3 Mar 2017 | Read review
5 of 5