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Hilton Garden Inn New Orleans Convention Center

PricelineUS$262*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$314*
US$262*
Great Deal
US$269*
US$269*
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Hilton Garden Inn New Orleans Convention Center
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1,188 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Orleans Convention Center
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Showing 1,148: English reviews
Fort Myers, FL, United States
Reviewed 5 days ago NEW

I would highly recommend not staying at this hotel. No internet or wake-up calls after complaining many many times and still nothing done. I cannot say enough bad things about the staff and the level of service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sean R
Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do so. Sincerely, Erica D.

Ridgeland, Mississippi
Reviewed 1 week ago

Hilton Garden Inn turned out horrible experience into the best vacation ever. We left with all smiles and no complaints. Jacobi was amazing as was everyone else. We will be back same time next year. And I can't wait!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 931tiffanyt
Fullerton, California
Reviewed 1 week ago

So my stay is for 8 days, I checked in around 11 am and was glad they were able to have a room ready that early, but right from the start I was not satisfied with my room. They placed me in a handicap accessible room, I was not happy with the room I was given at first cause we...

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Helpful?
Thank josei0
Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Good Morning, Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do so. Sincerely, Erica D.

Great Falls, Virginia, United States
Reviewed 1 week ago

This was a perfect place to stay for a couple days before our cruise and to enjoy the French Quarter Fest. The staff was very friendly and attentive to our needs, and the hotel had all the amenities we needed. The hotel is also in a great location -- right near the WWII memorial, and there are several good places...

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Helpful?
Thank Kathy G
Chesapeake
Reviewed 1 week ago

This was my first time staying in the Warehouse District it was a pleasant surprise. The hotel is walking distance from lots of great restaurants and the French Quarter and Magizine Street were a short drive away. Great shopping in both areas. Just off the I10 this was a great location for a quick trip to NOLA.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Viperbabe
Branson, Missouri
Reviewed 1 week ago

Completely subpare for a Hilton Hotel. Parking issues should be addressed. At a minimum comp or offer a discount for parking to Honors Members. Of they don't have or offer robes that is fine but don't keep pushing it off just say so.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 1hot840
Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do so. Sincerely, Erica D.

Gainesville, United States
Reviewed 2 weeks ago

The hot tub was nice, the hotel lobby was clean. The room was clean and the bed was comfortable but there was a persistent sewer smell in the room. Good thing we didn't have to spend much time there. Also, the cost of parking was way too high.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelmW5998LM
Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do so. Sincerely, Erica D.

Houston, Texas
Reviewed 2 weeks ago

The hotel overbooked and gave our room away. Our room keys did not work once we accepted a room with a roll out bed. The waitress in the hotel restaurant refused to acknowledge or serve my family even after the bar tender asked her to help us. After 45 minutes we had to get up and leave and find somewhere...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nycmcm
Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do so. Sincerely, Erica D.

Reviewed 2 weeks ago via mobile

Room was great location not bad. Had valet parking only which was expensive was on one way street which made it even hard to get to valets they had a hot breakfast which tasted good but it was not included with room stay and was very expensive. We walked to French Quarter but was still a good walk been nice...

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Thank Laugustine
oak grove, La
Reviewed 2 weeks ago

We were there overnight to get on a cruise ship the next morning. We had stayed at another Hilton the trip before & I thought this was the same one. So glad it was this one. My husband is on portable oxygen & a scooter and the staff was fantastic. From the time we walked in the door the service...

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Helpful?
Thank ogtigermema

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07/05/2017 08/05/2017
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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 S Peters St, New Orleans, LA 70130-1725
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: RM532 - RM1,725 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Orleans Convention Center staff and other travellers.
15 questions
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Questions? Get answers from Hilton Garden Inn New Orleans Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good over all”
82brucet, 24 Apr 2017 | Read review
“Rooms facing peters street if you want to sleep”
josei0, 17 Apr 2017 | Read review
“Free WiFi available to Hilton Honors members, so join if not already a member.”
975michaelz, 9 Apr 2017 | Read review
“High floor is a must (close to pool)”
marquisleonmoss, 20 Mar 2017 | Read review
“Go somewhere else.”
clevelandsluggo, 9 Mar 2017 | Read review
5 of 5
Priceline
US$262* /night
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Expedia.comUS$269
Booking.comUS$269
TripAdvisorUS$269
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Prices are for 1 room, 2 adults
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