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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
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1,163 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Downtown Superdome
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Showing 1,038: English reviews
Oklahoma
Reviewed 3 weeks ago

Halloween was a blast! Stayed for 3 days and would return again. The staff were very helpful and friendly and made me feel very welcome as a solo traveler. They were knowledgeable on the city and where to eat and what to see. The hotel is a 6 min walk to the Superdome and 8 min walk to the French...

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Helpful?
Thank Terri C
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're honored to have earned your loyalty and such an incredible review! Thank you kindly for recognizing our dedication to service, cleanliness, and guest safety, in addition to our convenient amenities, great location, and breathtaking views. However, please accept our sincere apology for the issues encountered with your keys. We truly appreciate you overlooking this one disappointment and focusing on...

Lincoln, Nebraska
Reviewed 3 weeks ago via mobile

We stayed here for a long weekend. The walk to the superdome is short and easy. At night the walk from downtown is a bit sketchy, so ride the trolley. The hotel was clean & it looked like our room was recently updated. Checking in the staff was rude but the staff during the rest of our stay was great....

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Helpful?
Thank sarahU1233IQ
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging our successes, in cleanliness and overall service, and bringing this one failure, the check in experience, to our attention. It's wonderful to see you enjoyed our spectacular views and convenient location in downtown New Orleans. We always recommend a taxi after dark and to stay alert when walking anywhere in the city. No matter where...

Lake Charles
Reviewed 4 weeks ago via mobile

BF and i stayed for 2 nights over the weekend. Price was definitely competitive with area hotels, we even got an upgrade to a larger room so that was great and unexpected! Location was awesome for what we needed, also many things within walking distance or able to be accessed by trolley...staff was very attentive and polite. Room was an...

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Helpful?
Thank Ashley M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for recognizing our successes, in value, location, and service, and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to provide an exceptional guest experience. We're pleased you enjoyed your overall stay and greatly value the feedback.

North Miami, Florida
Reviewed 4 weeks ago

Nice Service, Clean Hotel, Good amenities, & nice ambiance. Pretty close to everything. Contemporary style with a touch of history sprinkled throughout. Pricing was better than most, at the time I reserved. I enjoyed the poolside view from the room and I was also lucky enough to get a king size suite. The room was clean, good size and quiet....

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Helpful?
Thank _bighennessey
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're grateful to have earned your loyalty! Our dedicated team truly appreciates you acknowledging our service, cleanliness, convenient amenities, fantastic location and views. It's wonderful to see you enjoyed all aspects of your stay. We welcome the opportunity to serve you again.

Detroit, Michigan
Reviewed 4 weeks ago via mobile

Nice personal, really helpful, easy check in and check out, great location, super clean, easy access to the facilities (pool and fitness center) I really recommend this hotel - good price for a great stay!

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Helpful?
Thank Margot L
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We’re so pleased you thoroughly enjoyed your visit! Thank you for taking the time to recognize our heartfelt service, efficiency, great location in the heart of downtown, cleanliness, convenient amenities, and value. We're honored to have earned your recommendation and look forward to serving you again!

Miami, Florida
Reviewed 4 weeks ago

OK my true and only complaint about this Hotel was the Elevators. At night you have to use your Room key to access your floor. The issue is i did as instructed and the damn thing would not take me to my floor. My friends were on the 18th Floor and trying to visit them was a problem. My saving...

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Helpful?
Thank Juan G
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're truly sorry you had issues with our elevators. Utilizing a room key to reach your floor (only your assigned floor and the floors below it) is in place for guest safety and security. It is certainly not meant to be a hindrance to your stay. Thank you kindly for acknowledging our dedication to cleanliness and service, as well as...

Dallas, Texas
Reviewed 4 weeks ago via mobile

We stayed here over Voodoofest weekend. I found the hotel to be adequate but nothing special. Our room was large and acceptably clean. I did feel that the decor was oddly cold. Some contemporary looks sleek, this just looks boring. We had a mini fridge, microwave and coffee maker. The staff was very nice and helpful. We could only get...

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Helpful?
Thank Paul P
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It's disheartening you found us to be nothing special as we take great pride in our service and beautiful hotel. Thank you kindly for acknowledging our dedication to comfort and cleanliness, convenient amenities, and friendly staff. Our location in downtown is about 6-8 blocks from the French Quarter area and along the Loyola Ave streetcar line should you wish to...

Baton Rouge, Louisiana
Reviewed 4 weeks ago

Reasonably priced and located in the midst of downtown New Orleans. Close to the French Quarter(Only 2 blocks), the Central Business District..etc. The restaurant is great. The bartenders at the hotel bar are expert mixologists and informative. The concierges and staff really try to meet all of you needs. It's great for families, business or any other event.

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Helpful?
Thank bayouprophet
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're so pleased you thoroughly enjoyed your stay! Thank you very much for recognizing our value, fantastic location, great F&B options, and dedicated team. Our service is heartfelt, and we genuinely aim to exceed guest expectations. Smiling faces eagerly await your return!

Reviewed 2 November 2016 via mobile

The Holiday Inn Downtown Superdome was within walking distance of the Superdome. The entire staff were on top of their game & were very nice! The rooms were very neat & clean. The executive king suite had a wonderful view of downtown from the balcony. Thank you all for making our stay such a delight!

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Helpful?
Thank Leslie P
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to share your wonderful experience at our hotel! We're so pleased you enjoyed everything from our great location in the heart of downtown, to our spectacular views, and dedication to cleanliness and service. A delightful stay is exactly what we strive to provide and guest recognition is truly the best reward! We hope to...

Colorado Springs, Colorado
Reviewed 31 October 2016

MOST of the time, when I stay at a hotel, it's because I've gone out of my way to read reviews and check prices. It's easy to be happy with a hotel when you go to all that trouble, but this was a situation where the hotel was chosen for me as part of a conference. I think it's even...

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Helpful?
1Thank dknight818
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Your experience is exactly what we strive to provide, "SUPER happy", and feedback such as yours is the best reward for our efforts! Thank you kindly for taking the time to share we exceeded your expectations. It means the world to us and your business is truly valued. We greatly appreciate you acknowledging our dedication to service, cleanliness, and comfort....

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM423 - RM1,384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
20 questions
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
“Stay up high away from the street noise..I stayed on the 11th floor and it was very quiet”
  • View from the rooftop at sunset
  • Desk area in the room
  • Bathroom and Vanity area
  • View from the 11th floor room
 of 5 bubbles 759terric, 15 Nov 2016 | Read review
“Try to get a room on one of the higher floors”
 of 5 bubbles _bighennessey, 6 Nov 2016 | Read review
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