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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
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1,189 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Sparta, Tennessee
Reviewed 27 December 2016

This place is right across from city Hall. It is very nice and clean with a beautiful restaurant that has breakfast lunch and dinner. The beds are comfy and there is a heated rooftop pool. I will say the only bad thing I could complain about was the food vouchers I had got. I was supposed to have good credit...

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Helpful?
Thank veronica J
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you very much for your business and sharing such kind comments! We greatly appreciate you recognizing our many wonderful features; convenient location, dedication to cleanliness and comfort, and lovely amenities! Guests are at the heart of our service and we deeply regret the confusion with your vouchers. This concern will certainly be addressed with our team. Guest feedback is...

Navarre, Florida
Reviewed 27 December 2016

Large room, staff was very friendly. Wi-Fi was horrible. Ate at the in house restaurant, food was good, wait staff was average. Hotel is a little hard to get in to. You may need to circle the block. Overall, nice stay. Be prepared to pay for parking.

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Helpful?
Thank Ron M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you taking the time to review our hotel. It's wonderful to see you enjoyed our comfortable rooms, convenient amenities, and dedication to service! However, please accept our heartfelt apology for the less than exemplary representation encountered in the restaurant and for the difficulty finding our entrance. The building can be accessed on both Loyola Ave and Rampart...

Reviewed 26 December 2016

The hotel is nice and centrally located. Ideal for overnight stays prior to a cruise. The big issue here is what they charge for parking. Fortunately I was able to negotiate a better rate for being an IHG member. A short taxi ride to the port $8 per person.

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Helpful?
Thank Jerry C
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging our beautiful hotel and great location! Although parking is a commodity in the downtown area and our fee is comparable or less than the surrounding properties, we also offer Park-N-Cruise packages which include parking for up to 8 nights while you sail. In addition, guests enjoy unlimited access to the covered garage and parking is...

A TripAdvisor Member
1 review
Reviewed 18 December 2016 via mobile

Stayed here for a quick stop over in new Orleans was on the ninth floor. Rooms dark and musty mould in the showers. Understandable due to the humidity in nola. The reason for the low score due to the staff, they were rude and horrible. The ladies on the desk looked like if they smiled their face would crack. One...

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Helpful?
Thank A TripAdvisor Member
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We deeply regret this disappointing experience. Your stay certainly does not meet the caliber of quality or service for which we strive, and this is not the type of feedback we're used to receiving. Thank you kindly for taking the time to share these concerns so we can personalize and improve the experience for all. Our team truly takes the...

gatorbait555
Reviewed 12 December 2016 via mobile

I definitely would recommend this property, the rooms were newly renovated and spacious. The staff and bellman were accommodating and overall was a great experience. I also liked the ambiance of the bar and the parking was super continent.

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Helpful?
Thank gatorbait555
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're honored to have earned your recommendation! Thank you kindly for recognizing our beautiful hotel, convenient amenities, and heartfelt service! It's wonderful to see you had a great stay, and we welcome the opportunity to serve you again!

Nebraska
Reviewed 7 December 2016

I stayed on the 18th floor for 4 nights in an executive king room. Overall it was a very pleasant stay. The balcony was nice, the room was comfortable, and the food in the restaurant was fantastic. A few things worth noting: I have a very strong allergy to dust mites, and I had a very strong reaction while staying...

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Helpful?
Thank Stephen C
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging our value, comfort, delicious F&B options, and convenient parking! However, we deeply regret your allergies were a disruption to the stay. Please know all mattresses on the top floor are brand new, less than 2 weeks old. Engineering is in the process of replacing every mattress in the entire hotel by the end of this...

Chicago, Illinois
Reviewed 4 December 2016

Stayed in this hotel while in New Orleans for a quick get away and while scouting out places for our wedding next year. From the moment we checked in we felt very welcomed!! The staff at the front desk was very friendly and welcoming, my IHG status was recognized and we choose the option of the drink tickets as our...

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Helpful?
2Thank TrixieP62
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

I'm so glad to see you enjoyed your stay! Thank you for sharing your incredible experience and charming observations! We look forward to your return as well! Guest recognition of our beautiful hotel and dedicated staff is the best reward for our efforts. Thank you again for the the wonderful review!

Hanover,On.
Reviewed 1 December 2016 via mobile

I stayed at the Holiday Inn Downtown while on business. I was there for the Microsoft Envision conference so I luckily got to take advantage of the free shuttle during the day which is good because this hotel is in a sketchy area. A few nights I went out with friends and we had to walk back from Bourbon Street...

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Helpful?
Thank Rick H
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It's extremely disheartening you found our hotel mediocre as our dedicated team works diligently towards exceeding guest expectations. As we are located in the downtown area we always recommend a taxi after dark and to stay alert when walking anywhere in the city. No matter where your travels may take you, we hope you will consider these precautions. This section...

Pune
Reviewed 28 November 2016

Good place to stay with decent rooms. Slightly away from the happening street of the city, The Canal and The Bourbon Street which are within walking distance. Good food in the restaurant with a well stacked bar. Courteous staff always ready to help.

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Helpful?
Thank DoctorPune
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you taking the time to acknowledge our restaurant, bar, and wonderful team! Thank you for the kind comments! We look forward to accommodating you again for the next conference you attend!

Kennesaw, Georgia
Reviewed 26 November 2016

This hotel is located downtown, and although it is a downtown location you really don't get that downtown feel. The hotel is very guest friendly, you pull in, check in, and parking is easy, and reasonable. The rooms are all upgraded, they're comfortable, clean, roomy. There is a bar/restaurant downstairs off the lobby, great food, and the breakfast buffet is...

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Helpful?
Thank Randy D
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you acknowledging our downtown location, great hotel, and restaurant. Guest recognition is truly the best reward! We're grateful for your feedback and business, and hope to serve you again soon!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM561 - RM1,323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up floors away from lifts”
  • smoothies king center
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“We were on 17th floor. Loved the view and had relatively low noise level.”
 of 5 bubbles lindabH7793OT, 2 Jan 2017 | Read review
“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
5 of 5