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Holiday Inn Downtown Superdome

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1,217 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Muskego, Wisconsin
Reviewed 17 February 2015

First, I'd like to compliment how friendly the staff was. It's always nice walking into a place full of smiles and hello's. However, our experience was not the best one for our first trip to NOLA. We could not get used to the sirens all night long. Mind you we were on the 12th floor and I could hear the...

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Helpful?
Thank DeAnna M
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for recognizing our friendly team; we work diligently to provide true southern hospitality and it's wonderful to see guests feel they're receiving it! I'm terribly sorry for the noise encountered outside your room and any discomfort this may have caused. Please know we're in the process of replacing balcony doors to help with sound reduction and our hotel...

USA
Reviewed 16 February 2015

This would normally be a 5 star review, the hotel room was clean, staff were professional and friendly, I cannot say enough about how incredible the front staff were. Hotel is close to the French Quarter, you have to walk by a rough area to get to the FQ, but we did not have any incidents and made the trip...

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Helpful?
Thank JollyMonETB
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you focusing on our dedication to service and cleanliness, and recognizing our perfect location! Please accept my sincere apology for the mishaps encountered during your stay. Feedback is highly valued so we can continue to improve the guest experience. Thank you for overlooking these disappointments and acknowledging your overall wonderful stay. Come back and see us soon!

Reviewed 6 February 2015

We stayed here for 3 nights. Here are our comments: Pros: - fantastic staff, very friendly and helpful - room was clean - close distance to streetcar and Canal Street...it was close enough to walk to places but far away enough from the crowds and noise - room was quiet enough for us. We could hear sirens but this is...

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Helpful?
1Thank Henh V
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for recognizing our successes, in service, cleanliness, and location, and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. "Not a bad stay" is unacceptable, and we welcome the opportunity to provide an exceptional one in the future. We greatly appreciate...

Columbus, Ohio
Reviewed 4 February 2015

Really nice hotel with friendly staff. The concierge gave us a wonderful recommendation for Frenchman's Street since we are not Bourbon Street people. We took a cab there but the French Quarter is so close that we walked back. Our room was very clean and we loved having a balcony facing the city. The next morning, in the middle of...

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Helpful?
Thank marais123
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for sharing your stellar review! Our team works diligently to provide true southern hospitality and comments such as yours are the best reward for our efforts! It's wonderful to see you thoroughly enjoyed your stay. Please come see us again on your next visit to our vibrant city!

meridian, ms
Reviewed 4 February 2015

Stayed here for one night on Jan 30th-31st 2015. We went to a Pelican game at the smoothie King Arena. The location is very good, you are only four blocks from the smoothie king. Check in was quick and smooth as well as check out. The rooms were average, but very clean. The bathroom is very small. We were on...

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Helpful?
Thank nickruffin
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the wonderful comments and taking the time to recognize a shining star! Melvin will certainly be commended for his efforts. I deeply regret you felt certain aspects of your stay were just average, our entire team strives to exceed expectations not just meet them. Your recommendation is greatly appreciate and we truly look forward to your return....

Navarre, Florida
Reviewed 30 January 2015

This hotel is a great place to stay while traveling to New Orleans! It is central to all of the attractions in the area. The front desk people were really friendly in helping me with any directions or any other questions I had throughout my stay. I will defiantly come back!

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2Thank PageTravelxxxxx
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you taking the time to acknowledge our perfect location and engaging team! It's wonderful to see we converted you to a loyal customer. Thank you kindly for the recommendation, come back and see us soon!

Goldsboro, North Carolina
Reviewed 29 January 2015

I have stayed at this hotel each year that I have attended the Essence Music Festival since 1999. The location, staff, and rooms were excellent until last year under new management. My experience during the Essence last year was filled with issues. I had reserved two rooms for the ladies in my group and ended up having to pay for...

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Helpful?
Thank DPOWELL13
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

I'm terribly sorry you feel this way, we do greatly value the business and loyalty of our IHG Rewards members and repeat guests. The hotel has not undergone any new management in the past year, I regret you felt something has changed. Our team works diligently to ensure an exceptional experience for all our guests. Please accept my sincere apology...

Cordova, Tennessee
Reviewed 29 January 2015

Locating the hotel was somewhat tricky amongst New Orleans' winding streets. However, once we found the building, it was bold and in clear sight with a huge clarinet down the side. From the outside, it did not look very modern. However, once inside, I was welcomed by a gracious bellhop and modern lobby. The check-in process went smoothly and we...

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Helpful?
2Thank natalya1299
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the wonderful review of our beautiful hotel, great location, and dedicated staff! We greatly appreciate you taking the time to share your experience. Unfortunately, parking is a commodity in the downtown area and our fee is comparable or less than the competition surrounding our locale. In addition, we offer unlimited access to the garage and its valid...

Milwaukee, Wisconsin
Reviewed 16 January 2015

I stayed at this hotel for four nights for business in New Orleans. I was very happy with my stay. The staff were helpful, accommodating, and friendly. My room was cleaned every single day. On one occasion I was out of coffee one morning-I called the front desk and some was brought up to my room in minutes. There is...

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Helpful?
2Thank AKRoy
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It's wonderful to see you had a great stay and we converted you to a loyal customer! Thank you for recognizing the dedication of our team and convenient amenities. We strive for excellence and guest appreciation is the greatest reward for our efforts. Looking forward to serving you again soon!

Reviewed 15 January 2015

I spent 3 nights in this hotel, and the experience was great! The staff is all very kind and courteous, the room was very cozy and comfortable, and it's very easy to walk to the many important (and fun) areas in New Orleans. Michael Weir, the concierge there for the duration of my stay, was phenomenally helpful. He helped us...

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Helpful?
1Thank Valindil
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the incredibly kind comments and taking the time personally recognize a member of our team! Michael will be commended for his outstanding service. I sincerely apologize for the issues encountered with internet access, however, thank you for overlooking this aspect and focusing on your overall great stay! We did make some system upgrades within the past year...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM524 - RM1,299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
32 questions
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 8th floor is where the pool is located.”
donaldg554, 6 Apr 2017 | Read review
“Depending on scenery there's a skyline view side of hotel and a city/Park view”
elitetravelsbyj, 4 Apr 2017 | Read review
“book early”
travelsbydebra1, 24 Mar 2017 | Read review
“High floors”
jessNalabamaGirl, 16 Mar 2017 | Read review
“high up floors away from lifts”
  • smoothies king center
isabelgW6790JJ, 7 Feb 2017 | Read review
5 of 5