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    SpringHill Suites New Orleans Downtown/Convention Center

    301 St. Joseph Street, New Orleans, LA 70130-3617
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$123/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$133
    US$103
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    US$133
    US$103
    SAVE US$30
    US$129
    Traveller (167)
    Room & Suite (62)
    Dining (16)
    Embassy Suites by Hilton New Orleans Convention Center
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    Overview
    • Excellent32%
    • Very good40%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Embassy Suites by Hilton New Orleans Convention Center
    630 reviews
    #83 of 164 hotels in New Orleans
     
    Courtyard New Orleans Downtown/Convention Center
    752 reviews
    #26 of 164 hotels in New Orleans
     
    New Orleans Downtown Marriott at the Convention Center
    841 reviews
    #47 of 164 hotels in New Orleans
     
    The Lofts at Embassy Suites
    31 reviews
    #127 of 164 hotels in New Orleans
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (555)
    Traveller rating
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    Time of year
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    1 - 5 of 516 reviews

    Reviewed 5 days ago

    Under construction. DO NOT USE THIS HOTEL. Rooms (including newly renovated were totally inadequate. Halls and elevators were filthy. No breakfast area. No exercise area. This place is a disasaster. We had book through a third party and were finally able to get some satisfaction...More

    Thank umcpastor
    Management response:Responded 4 days ago

    Hi umcpastor, I sincerely apologize the renovations interrupted your stay. We will take your feedback into account so we can adjust our strategies going forward in the renovation. I am confident we can complete the renovations and still provide a comfortable and relaxing atmosphere for...More

    Reviewed 1 week ago

    I stayed an entire week here back in March, 2017 for a conference. The room was nice, but we had many issues. I sent this email DURING our stay to one of the managers (the front desk gave me her card). The front desk agents...More

    Thank jlk53774
    Management response:Responded 1 week ago

    Hi JLK53774, I sincerely apologize for the issues you experienced with the housekeeping department and hotel management. As you have discussed first person resolution is key to keeping guests happy. I'm so sorry we did not hit the mark in the case of your past...More

    Reviewed 2 weeks ago via mobile

    This hotel lets down the Marriott name. Poor service by front desk, unclean rooms with stained carpets and broken sofa bed that was not able to be used. Combined with charges for parking after we had been advised of special bonus of free valet that...More

    1  Thank perthpower
    Management response:Responded 1 week ago

    perthpower, Thank you for providing this feedback and I am sincerely sorry for the issues you experienced during your stay. Most of the issues you mentioned are in the process of being corrected during our current renovation. We do have this information listed on our...More

    Reviewed 2 weeks ago

    smelly, noisiest hotel I have ever stayed at. dingy towels. never gave us enough shampoo or conditioner for even one person. super expensive. Not worth what one pays for this hotel. the bedding seriously seems like they are second hand. our door never closed properly....More

    Thank CasperGraceGGH24
    Management response:Responded 2 weeks ago

    Dear CasperGraceGGH24, I'm sincerely sorry your stay wasn't an excellent experience. Currently we are renovating the property to solve some of the issues you experienced. We appreciate your feedback and hope you can give us another chance. Sincerely, Hugh Breckenridge, AGM

    Reviewed 3 weeks ago

    The hotel was starting a renovation so some unpleasant things are expected. It is in need of updating. A couple of days we were unable to get hot water for a shower and on one occasion they shut the water down for 3 hours in...More

    Thank Stephanie H
    Management response:Responded 3 weeks ago

    Dear Stephanie, Thank you for staying with us, and I'm so sorry you were inconvenienced by the renovation. We are trying to find creative ways to shield guests from experiencing the renovation like doing plumbing work overnight. We will use your comments to adjust our...More

    Embassy Suites by Hilton New Orleans Convention Center
    630 reviews
    #83 of 164 hotels in New Orleans
     
    Courtyard New Orleans Downtown/Convention Center
    752 reviews
    #26 of 164 hotels in New Orleans
     
    New Orleans Downtown Marriott at the Convention Center
    841 reviews
    #47 of 164 hotels in New Orleans
     
    The Lofts at Embassy Suites
    31 reviews
    #127 of 164 hotels in New Orleans
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$94 - US$433 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #53 Business Hotel in New Orleans
    • #86 Romantic Hotel in New Orleans
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 208
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Marriott, Priceline, Booking.com, Cancelon, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your SpringHill Suites New Orleans Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Arts District / Warehouse District
    • Also Known As
    • Springhill Suites New Orleans Hotel New Orleans ,
    • New Orleans Springhill Suites
    Add Photo Photos
    Traveller (167)
    Room & Suite (62)
    Dining (16)
    Pool & Beach (3)
    Hotel & Grounds (98)
    Bathroom (14)
    Business Centre & Event Rooms (2)
    Nearby
    Arts District / Warehouse District
    Once a thriving industrial zone, today this district
    is home to a buzzing arts scene with an amazing
    assortment of galleries, boutiques, and studios having
    moved in and set up shop throughout the disused
    warehouses for which the area is so well known. Much
    of the art you'll come across here is local in scope,
    ownership and inspiration. However, among the many old
    brick warehouses are modern structures of steel and
    ...More
    Embassy Suites by Hilton New Orleans Convention Center
    630 reviews
    .15 km away
     
    New Orleans Downtown Marriott at the Convention Center
    841 reviews
    .13 km away
     
    Courtyard New Orleans Downtown/Convention Center
    752 reviews
    .08 km away
     
    The Lofts at Embassy Suites
    31 reviews
    .23 km away
     
    Nearby Restaurants
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    Cochon
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    .18 km away
    Nearby Attractions
    Mulate's
    22 reviews
    .16 km away
    The Outlet Collection at Riverwalk
    536 reviews
    .41 km away
    Ernest N. Morial Convention Center
    189 reviews
    .19 km away
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    .40 km away
    Ask a question
    Questions & Answers
    Gerry B
    1 February 2017|
    AnswerShow all 8 answers
    Response from KleopatraJones | Reviewed this property |
    No, they don't.
    0
    Votes
    Ronretired
    16 November 2016|
    AnswerShow all 8 answers
    Response from Jay D | Reviewed this property |
    Yes you can walk. Taxi would be overkill unless you have a ton of luggage.
    1
    Vote
    10 November 2016|
    AnswerShow all 3 answers
    Response from Piyush P | Reviewed this property |
    Amtrak station is around a mile away. So 8-10 mins drive or 15 mins walk. See this google map for reference - goo.gl/maps/pAva2jZA9Jt
    2
    Votes
    Room Tips
    "There are no good rooms"
    Read review
    "Loved room 403 for the balcony!!"
    Read review
    "don't stay here"
    Read review
    "Book another hotel."
    Read review
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