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Crowne Plaza Hotel Astor-New Orleans

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Traveller (255)
Room & Suite (261)
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Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“bourbon house”(89 reviews)
“bourbon street”(318 reviews)
“great location”(340 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Crowne Plaza Hotel Astor-New Orleans
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,768)
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1,734 results
Traveller rating
656
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299
138
101
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656
540
299
138
101
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All reviewsbourbon housebourbon streetgreat locationfrench quartervalet parkingcanal stfront desk staffmardi grasalexanolacvsconferencebellmanactionearplugsshampootrolley
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1 - 5 of 1,734 reviews
Reviewed 2 days ago

Bourbon House rest in the hotel is terrific almost nothing else about this hotel is worth the bother...and it is a bother. Too noisy, too raunchy, too smelly, too crowded are all applicable concepts. Right on Bourbon street, the music from the street never stopped....More

Thank mestanger
Hotel's Favourite
Reviewed 10 June 2018

We stayed in this hotel in February 2018 for a 3 day conference. Arrived late in the evening with my colleauge. Check-in was sorted out quickly and got settled in our suite within minutes. Our room was very clean, big, beautiful, and modern. Plenty of...More

1  Thank Parislilac
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 11 June 2018

Dear Parislilac, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are so pleased that you enjoyed the modern quality of your suite as well as the lively location of our hotel....More

Reviewed 2 days ago

I really wanted to give the hotel a 4 star rating. When I walked through the door, I was very pleased with the lobby and the check-in process went smoothly. The desk clerk Jaime was friendly, helpful and very accommodating. Unfortunately the room I was...More

Thank Catherine K
A TripAdvisor Member
4
Reviewed 3 days ago via mobile

After a 5 night stay, we realized we left a very important business notebook in the room. We have called more than 20 times. Have had more than 10 " call transfers" to Lost & Found and Manager but are always left on hold. Totally...More

Thank A TripAdvisor Member
Reviewed 4 days ago

My husband and I were really excited to stay in this hotel for a couple of nights over July 4th. We used valet parking and had no issues with it. When we walked into the hotel, it was nice and cool, and the lobby is...More

Thank tonixoxo
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 2 days ago

Dear tonixoxo, Thank you for taking time to tell us about your experience! We are pleased that you enjoyed the lively location of our hotel and modern quality of our lobby. With that being said, we have noted your concerns regarding our front desk staffing...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$100 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$100 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (255)
Room & Suite (261)
Pool & Beach (24)
Dining (22)
Amenities (24)
Business Centre & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
dgr8291973
7 July 2018|
AnswerShow all 4 answers
Response from INDY1Chicago | Reviewed this property |
The cruise terminal is not far at all. If i'm not mistaken, you can take the trolley to the port.
2
Votes
Melissa R
2 July 2018|
AnswerShow all 3 answers
Response from NRMEdgmont | Reviewed this property |
We did not have a refrigerator or a microwave. You may want to contact the hotel directly. There are a couple of small markets in the quarter where you can pick things up and there is a pharmacy across the street that has... More
1
Vote
Ro D
6 May 2018|
AnswerShow all 3 answers
Response from Adam G | Reviewed this property |
8am - 9pm
0
Votes
Room Tips
"I think the Alexander wing was the best"
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"Request to be on the top floors to avoid noise from the streets before..."
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"do not stay here"
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"Just know what you are wanting before booking. Then make the choice."
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