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Crowne Plaza Hotel Astor-New Orleans

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Traveller (296)
Room & Suite (266)
Pool & Beach (24)
Overview
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739 Canal Street at Bourbon, New Orleans, LA 70130-2309 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Crowne Plaza Hotel Astor-New Orleans
Special Offer:Annual Sale
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,899)
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1,860 results
Traveller rating
707
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147
112
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LanguageEnglish
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707
573
321
147
112
Show reviews that mention
All reviews bourbon house bourbon street great location french quarter canal st valet parking oysters street cars hotel restaurant hotel staff beds were comfortable garden district alexa nola cvs conference concierge
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1 - 5 of 1,860 reviews
Reviewed yesterday

We just returned from a 5 night stay (11/7-11/12) at this hote. I was a little apprehensive to stay here after seeing the negative reviews. Please do not let them deter you from booking this property. It is wonderful! The check in went smooth and...More

1  Thank Michele S
Hotel's Favourite
Reviewed 15 August 2018

We stayed here for 1 week and can’t say enough about it...it exceeded our expectations! From the moment we walked in we were welcomed like family, from the bell staff to the concierge to the AMAZING front desk staff! Damien checked us in and gave...More

1  Thank redhead100
Response from Trisha L, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded 21 August 2018

Dear redhead100, Thank you for your wonderful review! It was an honor to welcome you as our guest and it gives us great pleasure to hear that we successfully exceeded your expectations. Our associates will be so delighted to know that you had such a...More

Reviewed 2 days ago

This is a very good hotel if you want to see sights in the French Quarter and the CBD such as the Natational WWII museum. But it is noisy especially at night, but I had ear plugs so it was not too bad.More

Thank MaryCard
Response from TrishaL224, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded yesterday

Dear MaryCard, Thank you for your feedback. We are glad you enjoyed the location of our hotel and found the ear plugs to be helpful. We hope that you will visit us again on your next trip to New Orleans. It would be our pleasure...More

Reviewed 3 days ago

Average except the price is very high...The room was very small. The front desk service was poor except for one clerk. Tip: DO NOT use their valet parking, it is very expensive and parking is readily available about 3 blocks across Canal Street, at one...More

Thank Tom W
Response from TrishaL224, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded yesterday

Tom W, Thank you for your valued feedback. We do apologize that you did not enjoy your stay. It is clear that we failed to provide you the kind of service that the Crowne Plaza is known for. You deserve much better as a guest...More

Reviewed 4 days ago via mobile

They must renew the beds, they are noisy, deformed, and so old! This is a well known and expensive hotel you can't save budget on the most important thing, guest confort. You can observe in the picture how sagging is in the middle. And when...More

Thank jw2618
Response from TrishaL224, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded yesterday

Dear jw2618, Thank you for your feedback. We sincerely apologize for the defective bed within your guestroom, and more so that our Front Desk staff was unaccommodating. We will certainly be addressing this matter with both our Front Desk associates and Operations manager to not...More

View more reviews
About
Description
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to More the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
693
Price range
US$107 - US$411 (Based on Average Rates for a Standard Room)
Also Known As
Astor Crowne Plaza
,
Crowne Plaza New Orleans
Location
United States > Louisiana > New Orleans > Central Business District
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
693
Price range
US$107 - US$411 (Based on Average Rates for a Standard Room)
Also Known As
Astor Crowne Plaza
,
Crowne Plaza New Orleans
Location
United States > Louisiana > New Orleans > Central Business District
Photos
Traveller (296)
Room & Suite (266)
Pool & Beach (24)
Dining (22)
Amenities (24)
Business Centre & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
Ask a question
twatters1975
9 November 2018|
AnswerShow all 4 answers
Response from annmarie186337 | Reviewed this property |
We stayed in August room was perfect and clean we stayed on a top floor didn’t hear any noise at all great position definitely recommend
0
Votes
twatters1975
9 November 2018|
AnswerShow all 6 answers
Response from mikebeaver2 | Reviewed this property |
There are other options near by, I can't imagine they are up to the Astors quality name within a month.
0
Votes
Dayla73
25 October 2018|
AnswerShow all 8 answers
Response from JodieM1 | Reviewed this property |
Hi, We only stayed overnight so did not use the laundry service.
0
Votes
Room Tips
"ask for a quiet room Canal Street is LOUD all night"
V6687UVtomw
3 days ago
Read review
"Sorry but I would just recommend that you stay somewhere else. :("
RadioTVDave
2 weeks ago
Read review
"14th floor was very quite and room 1411 was great with a partial view."
bibababy
3 weeks ago
Read review
"Interior rooms would be quieter but AC fan gives enough blanket noise"
mikesE7996JD
4 weeks ago
Read review
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