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The Saint Hotel, Autograph Collection

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The Saint Hotel, Autograph Collection
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1,079 Reviews from our TripAdvisor Community

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Showing 1,060: English reviews
Detroit, Michigan
Reviewed 27 July 2016

There's no doubt this hotel is for the millennials. I go to New Orleans every year for Essence and I usually stay at the big Marriott down the street or Harrahs, but decided to give the Saint a try and I was not disappointed. I was greeted with a smile by Special K & Jade and Arielle assisted with checking...

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1Thank ShortyMcShortShorts
Washington DC, District of Columbia
Reviewed 26 July 2016

I stayed at The Saint Hotel in May 2016 for a girls trip during Memorial Day weekend. The hotel is very modern and it is evident in the decor throughout the hotel and in the guest rooms. There is a "naughty/nice" theme to the decor. However, the hallways are very dark and it is very hard to see anyone coming...

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1Thank CameronCrazie2006
Reviewed 26 July 2016

We have traveled to New Orleans and stayed at various hotels for 15 years. I saw the Saint Hotel on trip advisor and it had got great reviews so I thought I would try it. I should have known something wasn't right when I called to make reservations and they would not give me the price per night that was...

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Thank Susan M
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Dear Valued Guest. I am disappointed to say the least in the feedback you have shared. We take pride in our rooms as well as the service we provide. To hear that an associate of ours was rude is unacceptable and I assure you we take this very seriously. I hope you give us the opportunity to turn your stay...

Reviewed 26 July 2016

The staff at this hotel should train other hotel staff members! This is my first time going to a hotel where EVERY staff member was nothing short of HELPFUL and very accommodating. Just to name a few Jade and the two staff members over night Ashley and Jason were very very nice. When we checked in, we told Jade that...

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1Thank 1NeedyTraveler
Waxahachie, Texas
Reviewed 25 July 2016 via mobile

I want to say this is the best hotel I've ever stayed at. It was magnificently beautiful throughout. The room was larger than I expected and very clean. The shower pressure was to die for! The staff was super friendly and went above and beyond to make sure we had a great experience. I want to specifically thank Special K,...

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1Thank DonnaGann
Reviewed 25 July 2016

Stayed here to be close to the Tales of a Cocktail events and for that, it was pretty perfect. The hotel itself was really great- clean, VERY helpful and friendly staff, super cool lobby with lots of cute photo opps, and great cocktails at the Burgundy Bar (I highly recommend the "Greed.") Having been to NOLA before, I do have...

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1Thank Alid0223
Reviewed 24 July 2016

I couldn't have asked for a better weekend! Jade at the front desk was phenomenal! The hotel was beautiful, somewhat tucked away on the corner as I have been to New Orleans before and did not know it was there previously. The staff are very accommodating and genuinely care to tend to your needs. Looking forward to coming back sometime...

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1Thank iloveeeeetoTravel
Reviewed 21 July 2016

I've been to New Orleans several times and stayed in hotels each time but this hotel surpasses all of the one's I've stayed in. The ambiance was amazing, the room was great BUT THE STAFF made the trip. They were very accommodating, super sweet, and extremely gracious to me and the people I traveled with. I can not stop talking...

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2Thank Gremekeyia G
Houston, Texas
Reviewed 20 July 2016

OMG!!! Saint Hotel was AMAZING!!! BEAUTIFUL!!! SO CLEAN!!! SO ROMANTIC!!! SUCH GREAT EMPLOYEES!!! Rooms were incredible!!! The amenities expected were all there & whatever else we needed was FULLY taken care of!!! The hotel location is PERFECT!!! So EASY to get around from this Saint Hotel & it didnt matter if we walked, drove, took the trolley or cab, or...

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1Thank dmoore7675
Shreveport
Reviewed 19 July 2016

I hate it when people review the hotel as being great and then one thing spoils the experience, however, that's kind of what happened to us. The hotel was really fine, good location, staff was excellent upon check-in. Room was comfortable and clean and bright. However, on Saturday night we had a dinner reservation at 5:30, a twenty minute drive...

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1Thank bmom139
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Dear Valued Guest. WOW! I am beyond sorry for the experience you had waiting... and waiting for your car. We truly appreciate your candid, heartfelt feedback. I know how frustrating this must have been, especially with a baby that our natural instinct as parents is to protect, from the heat, and from hunger. I assure you we take this very...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM704 - RM1,836 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#13 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#55 Family Hotel in New Orleans
#59 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Saint Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from The Saint Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 523 is awesome - three times the size of the other double rooms.”
 of 5 bubbles amandafC4026BZ, 17 Feb 2017 | Read review
“I have stayed 5 times and loved every room; from standard to suite!”
 of 5 bubbles CortneyP507, 13 Feb 2017 | Read review
“The second night we stayed we were on Canal, which could get a bit noisy. I might ask for a higher floor.”
 of 5 bubbles leehM2751OB, 13 Feb 2017 | Read review
“Not facing Canal Street I'd you want quiet at night.”
 of 5 bubbles 686davidk, 5 Feb 2017 | Read review
“high floor, away from elevator”
 of 5 bubbles traveller187B, 26 Jan 2017 | Read review
5 of 5