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Homewood Suites New Orleans

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Homewood Suites New Orleans
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1,249 Reviews from our TripAdvisor Community

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Showing 1,234: English reviews
Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

The joint is a dump that placed a fraudulent charge on my credit card, using a number that was never provided to them. All for a stay that we needed to cancel on account of my father suffered complications from his stage 3 lung cancer. Interestingly enough, it was a charge that my bank investigated and later returned. You can... More 

Helpful?
Thank whitmcj
Management response:

Greetings whitmcj Thank you for staying at the Homewood Suites New Orleans. We do apologize for the inconvenience you endure during your stay with us. We do wish you a Merry Christmas and a prosperous New Year. Desma Scott- Front Office Manager More 

Los Angeles, United States
1 review
Reviewed 3 days ago NEW

We've stayed here twice, and would do so again, because of the excellent location--on Poydras, a few blocks from the French Quarter-- and the free amenities: a pool and hot tub, free breakfast, a keg on tap in the afternoon, and a fitness center. Plus they have two-bedroom suites with a living room and kitchenette that are the perfect setup... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank johnrG9652VN
Management response:

Greetings johnG9652VN Thank you for staying at the Homewood Suites New Orleans. We do appreciate your loyalty to us and we continue so look forward to your business. Please have a happy and safe holiday. Desma Scott- Front Office Manager More 

West Palm Beach, Florida
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

The Hilton Garden Inn is located right off the French Quarter and about a 15 min. walk from the Convention Center. The hotel has all the amenities and they offer a free breakfast and complementary light snacks with wine and beer at 5 pm. There's nothing romantic about this hotel but if you're traveling for business or have a large... More 

Helpful?
Thank Alexandra B
Management response:

Greetings Alexandra B Thank you for staying at the Homewood Suites New Orleans. we do appreciate your business and glad hear that you enjoyed all the complimentary amenities we offered during your stay with us. Do we look forward to serving you again. Happy Holidays to you and your family from the Homewood Suites staff. Desma Scott- Front Office Manager More 

Goshen Indiana, United States
1 review
Reviewed 4 days ago NEW

After having a great stay in NOLA we called down 1 hour before checkout time(4am) They couldn't find the valet for 1 hour.Finally his supervisor was called who had to come from another hotel.He went right to a parked car(we were watching) to wake him up,then he couldn't find our keys. This all took about 1 1/2 hours with our... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 721janism
Management response:

Greetings 721janism Thank you for staying at the Homewood Suites new Orleans. We do apologize for the inconvenience we have caused you during your stay with us. Please if there is anything we can do for you call the hotel and we will be more than to accommodate you. Happy Holidays! Desma Scott- Front Office Manager More 

Houston, Texas
2 reviews
Reviewed 4 days ago NEW

This was a very busy weekend and the staff was excellent with providing quality service. The free hot breakfast was great. Disappointed because the complimentary evening social was not offered on Thanksgiving evening. The sofa was very uncomfortable.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 380angeleer
Management response:

Greetings 380angeleer Thank you for staying at the Homewood Suites. We do appreciate you taking the time out to let us know how well you enjoyed your stay. We do look forward to serving you again. Happy Holidays! Desma Scott- Front Office Manager More 

Houston, Texas
1 review
Reviewed 5 days ago NEW

Great amenities and includes full size refrigerator with stove, dishes and dishwasher. Very spacious with bedroom separate from family room. Nice large bathroom. Water temperature was perfect. Awesome complimentary breakfast.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cynthia C
HGIFQMgmt, Manager at Homewood Suites New Orleans, responded to this review

Greetings Cynthia C! We are so glad you enjoyed your stay with us! Hopefully next time you are in the NOLA area you choose us again! Best regards, Cayada Wroten/Assistant General Manager More 

Addis, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Our stay at this location was just okay. I have stayed at much better Homewood Suites. The rooms seem a bit dated. It took a while for our room to cool off. We had to lower the thermostat to the 60's to feel comfortable, but even with it being that low it still wasn't freezing cold. The breakfast was horrible.... More 

Helpful?
Thank Nikki F
HGIFQMgmt, Manager at Homewood Suites New Orleans, responded to this review

Dear Nikki F, Thank you for taking the time to write another review. I am very sorry we did not exceed your expectations during your stay. Best regards, Cayada Wroten/Assistant General Manager More 

North Carolina
Level Contributor
318 reviews
289 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
Reviewed 6 days ago NEW

Stayed here one night just to see how it differed from the other places along Canal Street. The room was a decent size. The A/C worked well as did the wifi. There was a fridge in the room. Checkout is at 11 - that's a little early. I was told that they will extend to noon but beyond noon there... More 

Helpful?
Thank sbccc
HGIFQMgmt, Manager at Homewood Suites New Orleans, responded to this review

Dear sbccc, I appreciate you chose to stay with us, and sincerely thank you for bringing your stay experience to my attention. I have copied my Management Staff Members to ensure these items are quickly corrected. Kindest regards, Cayada Wroten/Assistant General Manager More 

Charlottetown, PE
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 6 days ago NEW

Stayed here for 10 nights while working in the city. Location is great. 10 minutes walk to Superdome/Smoothie Center, the convention center or the French Quarter. Immediate area around the hotel can be busy and somewhat noisy at times. But inside hotel is quiet. All suite hotel so more space than a typical room, Full sized fridge, 2 burner stove... More 

Helpful?
1 Thank RichA252
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I would've rated this place better but I can't. I am a Hilton Gold member and the woman who checked me in and out was atrocious. The last morning there, the fire alarm went off at 6am. I called the front desk to see if I needed to evacuate and she told me she'd send a tech up in an... More 

Helpful?
Thank Jillian Sara J

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM621 - RM1,527 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Homewood Suites New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
24 questions
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See all questions (24)

Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere”
 of 5 bubbles whitmcj, 1 Dec 2016 | Read review
“Good location - horrible front desk service. Deplorable Management”
 of 5 bubbles dps9195, 28 Aug 2016 | Read review
“Room on the higher level to avoid noise”
 of 5 bubbles kohkoh, 13 Aug 2016 | Read review
“11th floor was quiet”
 of 5 bubbles AsiaSue, 12 Aug 2016 | Read review
“Convenient location, spacious rooms for families”
 of 5 bubbles krisp38, 11 Aug 2016 | Read review
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