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Loews New Orleans Hotel

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2,110 Reviews from our TripAdvisor Community

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Showing 2,082: English reviews
Birmingham, Alabama
Reviewed 18 June 2016

hotel had four weddings and wedding parties going on so very busy. Parking is valet only and very expensive-about 47 dollars per night. You may want to look at nearby garages that are separate from hotel and may be cheaper. We had the World War Two Museum package deal which includes parking and museum visit. Worth pricing that on hotel...

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Helpful?
Thank Jim P
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear Jim P, Thank you for the glowing recommendation! We are so happy you chose to stay at Loews New Orleans Hotel. We work very hard to make sure each of our guests have a memorable experience and it pleases us to no end that we were successful in our endeavor. We're so glad to know you enjoyed the WWII...

Ville Platte, Louisiana
Reviewed 17 June 2016

Very nice staff and nice place to stay. Close to the French quarter, street car route and convention center. Across the street from Harrahs casino too:) The meeting rooms were nice and food was delicious!

Review collected in partnership with this hotel
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Helpful?
Thank christinad_fontenot
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear christinad_fontenot, Thank you for choosing to stay at Loews New Orleans Hotel. We are so pleased to know that you found our rooms cozy and comfortable, and that our staff was friendly and accommodating. We are inclined to agree with you--our food is pretty delicious! We will be sure to pass along your compliments to our Chef! We hope...

San Diego, California
Reviewed 17 June 2016

Everything was great- staff, room, hotel, pool, workout room. Only bummer was restaurant in lobby- only person at bar and one of 6 in entire restaurant yet took 35 minutes for a burger and fries, and while I waited, the waitress yammered loudly about all the earwigs she's been finding and killing, describing them in detail. Last thing on earth...

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Helpful?
Thank jeffwW8849TW
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear jeffwW8849TW, Thank you for choosing Loews New Orleans for your recent stay in the city. We are so happy to know that you had such wonderful stay and that our staff was friendly and accommodating. We thank you for bringing to our attention the issues you experienced as you dined in the restaurant, and we are sorry for the...

Louisville, Kentucky
Reviewed 17 June 2016

My wife and I visited the Loews for a conference being held in New Orleans. Other than an odd charge for supposedly eating multiple items from the minibar on the day of arrival (I assume this was from the prior guests and the staff quickly removed this from our bill), our stay was outstanding. We did not see any housekeeping...

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Helpful?
Thank businessfun2016
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear businessfun2016, Thank you for choosing to stay at Loews New Orleans for your recent business/pleasure trip to the Big Easy! We are simply thrilled to know you had such wonderful experience at our property. We work very hard to make sure each one of our guests feels at home, and we are so pleased to know that we did...

Gonzales, Louisiana
Reviewed 17 June 2016

The accommodations were great. Service was awesome. Food is a must there and bar service nice! So glad our conference was held there. I would recommend this hotel to anyone thinking of a stay in New Orleans

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Helpful?
Thank kimberlynrichardson
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear kimberlynrichardson, Thank you for the glowing recommendation! We are so happy you chose to stay at Loews New Orleans Hotel. We work very hard to make sure each of our guests have a memorable experience and it pleases us to no end that we were successful in our endeavor. We hope you come back to visit us again soon....

Madison, Mississippi
Reviewed 17 June 2016

The room was very spacious. We were within a short walk to the Riverwalk. The front desk staff was warm, friendly and professional. Overall, an excellent hotel experience. Will most definitely stay again.

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Helpful?
1Thank Melissa H
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Melissa H, Thank you for choosing to stay at Loews New Orleans Hotel. We are more than pleased to know you had such a wonderful experience at our property! We are also so very grateful for your compliments to our staff and will be sure to pass those along. We hope to see you again soon! Most Sincerely, Aquiles...

Houston, Texas
Reviewed 17 June 2016

It was an average stay. It was an average nice hotel. It was clean, the room was spacious and the people were pretty helpful. I was a little upset with this hotel because on this day it was not maderately priced, it was pricey and the hot water did not work. The hot water did not work on 2 occasions....

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Helpful?
Thank TiffanyE
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear TiffanyE, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property, especially due to the water temperature issues. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. Our objective remains to learn from our mistakes and...

Guildford, United Kingdom
Reviewed 17 June 2016 via mobile

Having booked one of the most expensive options for a business stay at a nearby conference I was gobsmacked at the inability to fulfil their commitment to my booking. Instead of a super deluxe King I was offered a twin. No thanks, not what I booked, what are the options? None, that's it! Tried again the next day, sure we'll...

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Helpful?
1Thank Clair M
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear Clair M, Thank you so much for taking the time to give feedback on your stay. This is how we are able to improve our service level. Please know that we are very disappointed that your stay was clouded by the issues you mentioned above and that you felt you were "ignored" by our staff. The issues you cited...

Lafayette
Reviewed 15 June 2016

Valet damaged my rim and I can't get a strait answer from anyone. Called multiple times even texted the security officer in charge. Said ins would've cover it cause video didn't show any damage going in or coming out. The valet driver ran up onto curb and scratched rim. It's very clear that it was done at time of departure...

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Helpful?
Thank Cody B
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Cody B, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We appreciate you bringing to our attention the details of your unfortunate experience. We are addressing the situation and will be sure to be in touch with you to resolve the matter. Sincerely, Aquiles P. Dir....

Portland, Oregon
Reviewed 15 June 2016

The Loews New Orleans is a great hotel located nicely and within walking distance to New Orleans attractions. The rooms are very nice and the hotel bar and restaurant are top shelf. The service staff at the Loews make this hotel a fantastic bargain. We will definitely return and strongly recommend.

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Helpful?
Thank Daniel M
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Daniel M, Thanks so much for the fantastic review! We are so happy to know you had such a marvelous experience at Loews New Orleans and that you chose to stay with us. We can't wait until we have the opportunity to host you again! Until next time! Most Sincerely, Tashna S. Rooms Division Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM900 - RM2,251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#3 Green Hotel in New Orleans
#3 Spa Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Loews New Orleans Hotel staff and other travellers.
26 questions
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Lincoln, Nebraska
5 months ago
Framingham, Massachusetts, United States
Edmond, Oklahoma
Trieste, Italy
18 days ago

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Questions? Get answers from Loews New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious and very comfortable.”
 of 5 bubbles M7037YTsandrah, 19 Jan 2017 | Read review
“River view is worth the extra $10!!”
 of 5 bubbles 566nicks, 11 Jan 2017 | Read review
“Temperature was uneven at times. Clock radio went at 3am on our last night, we had not set.”
 of 5 bubbles jimrY2303AA, 11 Jan 2017 | Read review
“Broken bedside telephone in room 2009.”
 of 5 bubbles 51stuartj, 5 Jan 2017 | Read review
“Ask fo a river view.”
 of 5 bubbles 589kimo, 4 Jan 2017 | Read review
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