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Loews New Orleans Hotel

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Traveller (437)
Room & Suite (275)
Dining (25)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“cafe adelaide”(117 reviews)
“swizzle stick”(109 reviews)
“french quarter”(600 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Loews New Orleans Hotel
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Reviews (2,878)
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2,841 results
Traveller rating
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654
207
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LanguageEnglish
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1,821
654
207
95
64
Show reviews that mention
All reviewscafe adelaideswizzle stickfrench quarterharrah's casinomississippi riverconvention centerroom servicewarehouse districtbusiness tripwithin walking distancebourbon streetbeautiful hotelwwii museumvalet parkingfew blocksmardi grasjackson square
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441 - 445 of 2,841 reviews
Reviewed 9 July 2017

I have never been to New Orleans before. I picked the Loews based on reviews and location. It was fairly easy to walk to the riverfront and a few other places. We used Uber for further destinations. Our room was on a high floor facing...More

Thank Victoria J
Response from Mohan K, General Manager at Loews New Orleans HotelResponded 14 July 2017

Dear Victoria J, Thank you so much for taking the time to give feedback on your stay. This is how we are able to improve our service level. Please know that we are very disappointed that your stay was clouded by housekeeping issues, problems with...More

Reviewed 8 July 2017

We so enjoyed the location, service and hospitality of this Loews hotel. It was within walking distance of numerous restaurants. We also enjoyed our meals and room service there. The service and staff were so attentive and capable - we felt very welcome and pampered....More

Review collected in partnership with Loews Hotels and Resorts
Thank carolannh538
Response from Mohan K, Manager at Loews New Orleans HotelResponded 14 July 2017

Dear carolannh538, We are so glad that you chose Loews New Orleans Hotel and are thrilled to know that you felt pampered and well cared for during your stay. We work diligently to make sure every guest has a memorable stay, and it just thrills...More

Reviewed 8 July 2017 via mobile

This place is a joke. We booked a double queen room earlier this evening on our drive down to New Orleans. When we arrived, we were informed that our room was not available and, in fact, was sold out when we booked the room. In...More

Thank Bo R
Response from Mohan K, Manager at Loews New Orleans HotelResponded 14 July 2017

Dear Bo R, We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them....More

Reviewed 7 July 2017

Great place to stay for the Essence festival. Prices are a bit higher than normal, but that's to be expected during this time. Rooms were clean and the customer service was great. I would suggest upgrading the workout facilities. The equipment is a little dated...More

Review collected in partnership with Loews Hotels and Resorts
Thank nescott510
Response from Mohan K, Manager at Loews New Orleans HotelResponded 14 July 2017

Dear nescott510, Thank you for choosing Loews New Orleans hotel for your recent stay in the city. We greatly appreciate you taking the time to review our hotel, for it is only with feedback from clients like you that we can address areas in need...More

Reviewed 7 July 2017

I booked this stay last min in a you only once moment during Essence Festival. I was traveling with some heavy luggage and crutches so I wanted a full service quality hotel. Lowe's delivered. My hot water went out the last day of the festival...More

Review collected in partnership with Loews Hotels and Resorts
Thank Tiffany G
Response from Mohan K, Manager at Loews New Orleans HotelResponded 14 July 2017

Dear Tiffany G, We couldn't be happier to know that you had such a fantastic experience at our property! We are so grateful for the wonderful recommendation. We hope you'll be back to visit us next time you're in New Orleans. All the Best, Debra...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#19 Family Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$141 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in New Orleans
#3 Green Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#19 Family Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (437)
Room & Suite (275)
Dining (25)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Kirsty_H1604
25 May 2018|
AnswerShow all 2 answers
Response from Lizzie O | Property representative |
Hi Kirsty_H1604, Loews definitely loves kids! We are very much a family-friendly hotel and will do our best to accommodate your every need. The Port of New Orleans is approximately a 6-minute drive from our location, so... More
1
Vote
DorothyCarr
24 May 2018|
AnswerShow all 3 answers
Response from Louise B | Reviewed this property |
I truly can remember for sure. But they are extremely helpful and I’m sure they would get you one if it’s not in the room
1
Vote
DorothyCarr
24 May 2018|
Answer
Response from athena-fl | Reviewed this property |
Yes. And an ironing board.
0
Votes
Room Tips
"Rooms were very large and spacious! Great view of the river"
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"Room on the casino side on 14th floor had a great view of the river and the river traffic."
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"Buy a room with a river view"
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"Request a river room view always something to see."
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