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Harrah's New Orleans

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4,074 Reviews from our TripAdvisor Community

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Showing 4,063: English reviews
Santa Rosa Beach, Florida
Reviewed 2 days ago NEWvia mobile

Double tipping required to get in and out of the hotel with your luggage. Someone unloads your luggage, then another person brings it to your room. Firm beds spacious room. All lobby staff helpful and efficient ... front desk, bellmen, concierge very good. Disappointed in housekeeping after our arrival. Our iPhones did not work properly even though we were connected...

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Helpful?
Thank DRuthieMo
Decatur
Reviewed 2 days ago NEW

Very good experience Hotel room was excellent and enjoyed the gaming experience. I am really glad that the casino offers a non-smoking environment. The food is very good, although I would like to be able to eat breakfast a little earlier. :)

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank 304victoriat
Chicago
Reviewed 2 days ago NEW

Housekeeping was great,. Room was very clean. Staff was very friendly and they gave us what we needed in a timely manner. The location of the property was exceptional because there were so many things to do in the area. Mother's Restaurant was great for breakfast. We ate at the buffet which was very good. There were so many things...

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank 261shirleyl
Perry
Reviewed 2 days ago NEW

Thw staff is beyond words. They do everything they can to make your stay as omortable as possible! The view from our room was beautiful. Geat location and with in walking distance of many of the activities, and also for catching buses, cabs, you name it! I wouldn't think of staying anywhere else!

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Sue B
Virginia
Reviewed 3 days ago NEW

We visited New Orleans for the first time last week. Because we visit Vegas on a somewhat regular basis, we decided to try the Harrahs Hotel in New Orleans. Check in was easy and the front desk personnel were welcoming and helpful. We had a tour planned the morning of check in and we anticipated that our room would not...

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Helpful?
Thank vadreamer
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Hello Vadreamer, Thank you for sharing your Harrah's New Orleans experience with us on TripAdvisor! We truly appreciate your feedback and we are delighted that you had such an enjoyable stay with us! We look forward to welcoming you back to Harrah's New Orleans. Sincerely, The Total Service Team Harrah's New Orleans LS

paris
Reviewed 3 days ago NEW

Great hotel and staff are excellent. Clean quite rooms.Casino was fun and staff was friendly too and the bathrooms were clean and tidy with plenty of hot water and a staff available if needed. Walking distance to great restaurants.Hope to come back soon. Keep up the good service to your guests.Also met people from all over the country.

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Helpful?
Thank carltodasco
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Hello Carltodasco, Thank you for sharing your Harrah's New Orleans experience with us on Trip Advisor, we sincerely value your feedback. We are thrilled to hear you enjoyed the services from our friendly and helpful hotel staff! We always make sure our guest have a fun and entertaining time. We look forward to welcoming you back to Harrah's New Orleans....

Bensenville
Reviewed 4 days ago NEW

I did not stay at Harrah's as I was in town for a conference at the Sheraton. I played 2 nights with good luck at the Blackjack tables both nights. Overall the dealers, pit bosses and cashiers were very friendly. The only dealer you should stay away from is Andrea. She was very rude and unfriendly even though I was...

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Timothy F
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Hello Timothy F, Thank you for your TripAdvisor review, we sincerely appreciate your shared experience and value your feedback. We are saddened to hear of your less than satisfactory experience with our Casino staff. We wil be forwarding this information to the appropriate management team to ensure that this is addressed. We genuinely hope we will get the opportunity to...

Hanover
Reviewed 5 days ago NEW

Casino was nice with Vegas atmosphere. Especially on Saturday night. Bathrooms need some work with cleanliness and hot water supply. I did not stay at the hotel. Casino workers were friendly especially in the blackjack pit near the high limit area.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank U7017KTdavidb
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Hello U7017KTdavidb, Thank you for your recent TripAdvisor review. We are so happy to hear that you enjoyed our casino staff! On behalf of our Harrah's team, we apologize for the uncleanliness of the restrooms. This is unacceptable and not the product we wish to provide. It would be a pleasure welcoming you back to Harrah's New Orleans! Sincerely, The...

Saint Clair
Reviewed 5 days ago NEW

We had a really good visit in new orleans.The hotel is in the middle of almost everything you would want to see or visit or do. Employees are very knowledgable & willing to help with whatever you may ask.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank 991donaldl
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Hello 991donaldl, Thank you for sharing your recent experience with us on TripAdvisor! We truly appreciate your feedback and we are delighted that you had such an enjoyable stay with us! We look forward to welcoming you back to Harrah's New Orleans! Sincerely, The Total Service Team Harrah's New Orleans LS

Seattle, United States
Reviewed 5 days ago NEW

Best stay ever in a hotel. Good restaurants,it is in a great location, the hotel was quite and very clean. to make it even better the staff was friendly, and very helpful. When I return to New Orleans it will be my first choice for a hotel.

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Helpful?
Thank Gerald P
NOLAHarrahs, Manager at Harrah's New Orleans, responded to this review

Hello Gerald P, We are so glad to hear that you enjoyed our friendly and helpful hotel staff and stay with us! Thank you for your visit, as well as taking the time to provide us with this feedback. We look forward to welcoming you back to Harrah's New Orleans! Sincerely, The Total Service Team Harrah's New Orleans LS

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Harrah's New Orleans

Address: 228 Poydras Street, New Orleans, LA 70130-1641
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM1,047 - RM2,535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrah's New Orleans 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Hotel
Harrahs New Orleans Casino New Orleans
Hotel Style:
#2 Green Hotel in New Orleans
#2 Luxury Hotel in New Orleans
#11 Family Hotel in New Orleans
#12 Business Hotel in New Orleans
#14 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's New Orleans staff and other travellers.
71 questions
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Questions? Get answers from Harrah's New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We left a tip.”
 of 5 bubbles 261shirleyl, 18 Feb 2017 | Read review
“Room didn't have a table or anything useful to put a computer on or work at. Beds were firm & bathroom was very nice--both shower and bath separate. ”
 of 5 bubbles 991donaldl, 15 Feb 2017 | Read review
“Request a high floor with river view.”
 of 5 bubbles 202henryd, 13 Feb 2017 | Read review
“Rooms are perfect, thanks Son”
 of 5 bubbles O8540UFdonaldm, 12 Feb 2017 | Read review
“The suites are pretty nice. But their regular rooms are just as great. Sometimes their robes aren't in the room and must be requested for. ”
 of 5 bubbles paulthetech619, 12 Feb 2017 | Read review
5 of 5