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Staybridge Suites New Orleans

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Staybridge Suites New Orleans
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828 Reviews from our TripAdvisor Community

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Houston, Texas
Reviewed 3 days ago NEW

t took the reception folks a long time to make my credit card work. At first, they said that the charge was being declined, then it turned out that the problem was on their end. Next, they placed the three of us in a room with one (!) King bed; thankfully, was able to change the room to the one...

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Helpful?
Thank Belle_etrangere
Reviewed 6 days ago NEWvia mobile

My boyfriend and I were here for Easter weekend, and we were very happy with our stay at Staybridge Suites. Location is great, across from Mother's restaurant (we were lucky enough to have a view of it & were able to check when there was no line - ha) and a very short walk to the quarter. I also loved...

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Helpful?
Thank Nicole A
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Good Morning Nicole, We are very happy to here that you enjoyed your stay with us. I will discuss with our Guest Service Manager your comments about the Front Office Staff not greeting you on arrival. That is unusual. I can usually hear them from my office greeting people so I'd like to know why this did not happen for...

Rotterdam, The Netherlands
Reviewed 1 week ago

Was there for business. The room was large and the kitchen was equipped well enough. Clean. But.... only the piccolo was helpful, the rest of the staaf was grumpy and unhelpful. Did not feel welcome at all. Lots of screaming partypeople kept us awake all nights. Breakfast is not very fresh. Yoghurt from a plastic bag, though some fresh fruits...

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Helpful?
Thank RdB_86
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I am so sorry that you felt that our staff was not very welcoming. I will bring this up in our staff meeting today so that our is made aware of the problems you encountered. I apologize for these issues and can assure you this is not our standard of service.

Reviewed 1 week ago via mobile

For our family of four we usually stay at Staybridge suites, we like the 2 bedroom option. Our teenagers love to spread out and we need all of the space. This location had the similar set up, no real surprises. Great location, close to good food and walking distance to the mall and transportation. The staff was friendly and helpful....

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Helpful?
1Thank Amymd73
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I am sorry to hear about the problems you had with breakfast. We did eliminate the waffle machines and replace them with the pancakes. We received guest comments that, because we can be very busy at times, they could not get to make waffles because they took longer to make. I hope everything else was satisfactory and that you will...

Toronto, Canada
Reviewed 1 week ago via mobile

For the prince this Hotel is an excellent choice base on convenience, cleanliness, and location. The continental breakfast is decent for a simple meal and snacks. It will definitely hold you over to splurge on a decadent lunch. The location is close to the French quarters and bourbon street for easy shopping and dinning. You can easily access the street...

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Helpful?
1Thank Wintm
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Thank you for the kind comments about our hotel and I sincerely hope that you will be back to stay with us again in the near future.

Detroit, Michigan
Reviewed 1 week ago

For the price this is a good choice--pretty close to all the major sites--reasonable walking distance to the French Quarter and Bourbon Street--not the most classy place and far from fancy but it has everything you might need including a small kitchen in the room. The staff was friendly and helpful in holding our luggage until our room was ready...

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Helpful?
Thank Chris W
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Good morning Chris, I'm glad to here that you enjoyed your stay with us and hope we can be of service to you again in the near future.

Williamsville, New York
Reviewed 1 week ago

Cons: Almost non-existent room cleaning. Checked in and there was no pillows, sheets or blankets for the pull-out couch. Called the front desk to ask for them to be brought to the room and the man who answered didn't even acknowledge what I said. It sounded like he put the phone down and I could hear him yelling about the...

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Helpful?
Thank jenmaehelms
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Please accept me deepest apology for the housekeeping issues you encountered during your stay. I have passed these issues on to our Executive Housekeeper so that she can find were we dropped the ball and correct the problem. Thank you for letting us know about this issue so that we can insure it does not happen again.

Ontario
Reviewed 1 week ago

We stayed in the Staybridge Suites, and very good location for walking distance to the French Quarter, Bourbin St and walking along the river etc. Went and seen Soul 2 Soul while we were there amazing concert. Now the hotel, one main issue, housekeeping isn't doing there part, water spots on the bathroom floor from prior quests, French fries in...

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Helpful?
Thank Broant
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

I was disturbed to hear about the housekeeping problems you encountered during your visit. I will bring your comments up in our staff meeting so that they can be addressed. I apologize for this and can assure you this is not the norm at the Staybridge New Orleans.

New Jersey
Reviewed 2 weeks ago

This was a nice hotel for the money. It is not actually in the French Quarter, but it is close. The lower cost reflects the location. It is quieter than staying by Bourbon street.The room was clean and very spacious. It was nice having the small kitchenette area with microwave, fridge and coffeemaker. The large sink and counter area outside...

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Helpful?
Thank RoseMac2014
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Thank you so much for the kind words and we are glad you enjoyed yourself. I agree on the National WWII Museum, it is incredible and I could live on the chargrilled oysters at Drago's! As for the dining room. If there was anyway that we could add space, we would have done it a long time ago. Unfortunately, there...

Austin, Texas
Reviewed 2 weeks ago via mobile

This hotel is very nice and clean. It's also very spacious and location is perfect and close to all the main attractions in downtown. Little pricey. The check in little slow, the girl seemed like she didn't know what she was doing so it took little long to claro in but she was friendly to us.

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Helpful?
Thank mariasH8266HW
Tunney B, Director of Sales at Staybridge Suites New Orleans, responded to this review

Glad you found our hotel clean, spacious and close to the main downtown attractions. Sorry that check-in was a little slow. Maybe next time we will be able to make it go faster. Hope to see you again in the near future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Dear Valued Guest, Welcome to the New Orleans Staybridge Suites, where we're more than just your typical New Orleans Hotel! The goal of our team is to make you feel like you're staying with family while in New Orleans. Whether you're here for business or pleasure, your comfort is our top priority. So, get comfortable in one of our spacious studio, one or two bedroom suites! Then, come and join our family for our complimentary, full American breakfast buffet, featuring both hot and cold items. We also invite you to take advantage of our laundry facilities, fitness center, wifi internet access and 24 hour business center, all offered at no additional cost. At the end of your day, join our family for our famous Sundowner Reception. Our reception, which is offered to all our guests Tuesday through Thursday on a complimentary basis, includes beer, wine, soft drinks and a light meal. Due to our perfect location, the New Orleans Staybridge Suites is considered to be both a French Quarter Hotel as well as a Downtown New Orleans Hotel. No need to rent a car while here because our upscale, all suites hotel is located across the street from Harrah's Casino, blocks from the French Quarter and within walking distance to many restaurants and attractions, including Riverwalk, Convention Center and the Superdome, home to the New Orleans Saints. So sit back, relax and enjoy all the comforts of home!Sincerely,Your New Orleans Staybridge Suites Family ... more   less 

Additional Information about Staybridge Suites New Orleans

Address: 501 Tchoupitoulas St., at Poydras, New Orleans, LA 70130-3209
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM564 - RM1,413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites New Orleans 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Staybridge Suites New Orleans Hotel New Orleans
New Orleans Staybridge Suites
Hotel Style:
#65 Business Hotel in New Orleans
#65 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites New Orleans staff and other travellers.
33 questions
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Questions? Get answers from Staybridge Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe check it first”
Broant, 12 Apr 2017 | Read review
“Back rooms not by streets are quieter.”
RoseMac2014, 10 Apr 2017 | Read review
“not studio suite 711”
omgvegas, 19 Mar 2017 | Read review
“HIGH floors”
elenih2014, 2 Mar 2017 | Read review
“Our room had 2 double beds. Others have Kings. Be sure to ask.”
lindamL5374KK, 17 Feb 2017 | Read review
5 of 5