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Hilton Garden Inn New Orleans French Quarter/CBD

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Traveller (166)
Room & Suite (218)
Pool & Beach (49)
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Overview
  • Excellent45%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“french quarter”(436 reviews)
“bourbon street”(149 reviews)
“rooftop pool”(76 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn New Orleans French Quarter/CBD
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn New Orleans French Quarter/CBD
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,394)
There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
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Traveller rating
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481
186
77
40
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579
481
186
77
40
Show reviews that mention
All reviewsfrench quarterbourbon streetrooftop pooltwo blockswithin walking distancevalet parkingshort walkcanal stfront desk staffwould stay here againvalet servicecouple blocksper dayan easy walkfitness centerlocation is greatmardi gras
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241 - 245 of 1,363 reviews
Reviewed 23 January 2017

The hotel staff was very great and friendly. They allowed us to check in early and notified us promptly when our room was available. We were literally minutes away from Bourbon St. They valet parking is 34 dollars BUT they allow you to keep your...More

Review collected in partnership with Hilton Garden Inn
Thank melanie e
Response from Bryan R, Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 7 February 2017

Dear Melanie E, Our location to Bourbon street is priceless…close enough to the party to walk there but then far enough to not hear the party when you’re done partying! Our valet team does a great job taking care of our guest vehicles with 24...More

Reviewed 17 January 2017

I stayed at the Hilton Garden Inn this past weekend. The hotel is in a great location new Bourdon & Canal St. We caught an early flight so we arrived at the hotel around noon and check in is not until 4pm. The staff was...More

Thank Norman B
Response from Bryan R, Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 7 February 2017

Dear Norman B, Thanks for the great review! I am glad that we were able to accommodate your needs with early arrival/luggage storage. Next time you visit with us, ask about the “Choose your Snooze” beds that are adjustable! We will check on those ice...More

Reviewed 16 January 2017

Not very clean, furnishings are old and worn. Cleaning staff not very thorough. Staff only mildly helpful. Internet not reliable. Minimal amenities. Expect no service of any kind before 7 a.m. Can't even get help hailing a taxi or a cup of coffee before then.More

Review collected in partnership with Hilton Garden Inn
Thank kellymV1640NI
Response from Bryan R, Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 7 February 2017

Dear kellymV1640NI, I apologize about the inconvenience of the lack of service in the early mornings. Our morning shift does start around 7am, but we have coffee in the lobby daily at 6am. We hope to see you soon on your next trip to New...More

Reviewed 16 January 2017

I booked a room at this hotel over a month ago, and then the rate drastically dropped by $50 less per night by the time my reservation arrived. I asked the manager for the better rate at check in, and she was incredibly condescending when...More

Thank waterbrks
Reviewed 15 January 2017

The whole staff working at the Hilton Garden Inn New Orleans French Quarter are very attentive and courteous. My stay was very comfortable and all my needs were met. The beds, duvet, and pillows are heavenly!! The location of this Hilton is great! It's only...More

Review collected in partnership with Hilton Garden Inn
Thank MasterSergeantRosas
Response from Bryan R, Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded 7 February 2017

Dear Master Sargent Rosas, Thanks for much for the great review!! Hope to see you again on your next trip to New Orleans! Albee Hendrix Supervisor

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$127 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (166)
Room & Suite (218)
Pool & Beach (49)
Dining (32)
Amenities (65)
Business Centre & Event Rooms (2)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
luvmykidsOK
25 April 2018|
AnswerShow all 5 answers
Response from Brenda W | Reviewed this property |
I suggest you remove the canister, it could get damaged. Yes, they can take an SUV but parking is very tight.
1
Vote
june253
14 January 2017|
AnswerShow all 3 answers
Response from stevebtr | Reviewed this property |
You can ask when you check in or give them a call a day or two before your visit to be sure. They were very happy to help when I stayed there.
1
Vote
Roslyn R
16 November 2016|
AnswerShow all 2 answers
Response from Bryan R | Property representative |
Although most rooms have amazing views, there are no balconies. We look forward to seeing you!
0
Votes
Room Tips
"17 or 18 would be your best for views."
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"bring a candle to burn"
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"Choose a Hilton competitor."
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"You would have to ask for it in advance. My room did not have a good view and I was on 18th floor."
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