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Bienville House

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Traveller (398)
Room & Suite (330)
Pool & Beach (46)
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Overview
  • Excellent51%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“fire station”(66 reviews)
“sun deck”(39 reviews)
“miss cynthia”(17 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,740)
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Traveller rating
858
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All reviewsfire stationsun deckmiss cynthiafrench quartercontinental breakfastjackson squarehouse of bluesdecatur streetboutique hotelfour poster bedsister hotelperfect locationgreat boutiqueyogurtwithin walking distancesmall hotelfront desk staff
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11 - 15 of 1,663 reviews
Reviewed 1 week ago via mobile

This hotel was very nice and in a perfect location! Walking distance to almost everything. The service was excellent and our room was super nice! It has a nice little pool which we never got in but enjoyed having a glass of wine there. Quieter...More

Thank Martha E B
Response from TheGrandDame, Guest Relations Manager at Bienville HouseResponded 1 week ago

It warms our hearts to hear that you enjoyed your stay with us at the Bienville House Hotel. We are so grateful that you took the time out of your day to review your stay with us; we greatly value your feedback and kind words....More

Reviewed 1 week ago

Perfect location with friendly staff and extremely comfortable room. No hesitation in recommending a stay at this iconic small hotel in the Quarter but sufficiently far away from the vulgar Bourbon Street to be relaxing.

Review collected in partnership with this hotel
Thank markbC670MN
Response from TheGrandDame, Guest Relations Manager at Bienville HouseResponded 1 week ago

Thank you so much for taking the time to review your stay with us at the Bienville House Hotel. We are so pleased to hear that you enjoyed your time here and we hope to see you again very soon!

Reviewed 2 weeks ago via mobile

I was having a great stay until Sunday morning before 9am The maid has just ignored my do not disturb sign and woken everyone on the floor - Very unprofessional! And rude when I spoke with her she told me that she was checking to...More

Thank mrbrianl
Response from TheGrandDame, Guest Relations Manager at Bienville HouseResponded 1 week ago

Thank you for taking the time to comment regarding your recent visit to New Orleans and the Bienville House Hotel. We regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and...More

Reviewed 2 weeks ago

Room, bed, location all great. Staff Spectacular !! Cynthia is nothing short of AWESOME. One couple in our group was celebrating their anniversary and Cynthia upgraded them to a suite. Classy touch !! Will definitely stay there again. Everything was really great.

Thank threeputt101
Response from TheGrandDame, Guest Relations Manager at Bienville HouseResponded 1 week ago

We are so very delighted to hear that you enjoyed your stay with us! Thank you so much for taking the time to review your experience on TripAdvisor. We hope to see you again very soon!

Reviewed 2 weeks ago

The room was spacious, clean and the bed very comfortable. The location is excellent in the French Quarter. The staff were soooooo helpful and friendly. They gave us excellent suggestions on dining and walking directions. The breakfast is very substantial... it is a lovely setting...More

Thank underwaterdancer
Response from TheGrandDame, Guest Relations Manager at Bienville HouseResponded 1 week ago

Thank you so much for taking the time out of your day to review your stay with us at the Bienville House Hotel. We are so pleased to read you enjoyed your time here and we hope to see you again very soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$133 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$133 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (398)
Room & Suite (330)
Pool & Beach (46)
Dining (11)
Amenities (12)
Business Centre & Event Rooms (2)
Nearby
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
...More
Questions & Answers
Ask a question
Candy B
14 June 2018|
AnswerShow all 11 answers
Response from TheGrandDame | Property representative |
Hello! We have recently just completed a full renovation of all our rooms: bathrooms, furniture, bedding, etc., so you will be able to relax and enjoy your stay in a freshly updated atmosphere with the same old attentive... More
0
Votes
Bryan K
29 May 2018|
AnswerShow all 5 answers
Response from TheGrandDame | Property representative |
Hello, Thank you for your question. We apologize for the delay in our response. Due to the historic nature of our building, our property is smoke-free and smoking is not allowed on the balconies of our hotel. Cheers, Chloe
0
Votes
jackiehawk
14 May 2018|
AnswerShow all 5 answers
Response from TheGrandDame | Property representative |
Hello, Thank you for your question. We provide blow dryers in each of our rooms as well as custom robes! we hope to see you soon. Cheers, Chloe
0
Votes
Room Tips
"Make sure you ask for a balcony room.."
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"Do not use the valet parking at this hotel. The step down from room to balcony is steeper than you think."
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"bring earplugs - rooms with a balcony to sit out as is wonderful."
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"Stayed on 3rd floor and didn't have much of a view but wasn't there to hang out in the room so we..."
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