We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Bienville House

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Bienville House
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,489 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Bienville House
See the most recent reviews
Showing 1,413: English reviews
San Diego, CA
Reviewed 20 October 2015

I've stayed here twice, years apart, and this place keeps getting better. Perfectly situated in a quiet area within the French Quarter (but away from the craziness). Excellent staff, facilities, breakfast. If you can, get a room with a balcony- the people watching is incredible!

 Report
Helpful?
Thank wiesnerjil
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, We sincerely appreciate your positive feedback regarding your time joining us in October. We'd love to have you back for another luxurious stay at Bienville House!

Madisonville
Reviewed 19 October 2015

They tell you check in is at 4pm, so we came a little early. They said it was going to be a little while. We waited and waited. Each time they told us 5 to 10 minutes more. It was 5:15 before our room was available. It wasn't just us, as the lobby was full of people waiting. When we...

 Report
Helpful?
1Thank Medgasman
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review.

San Mateo, United States
Reviewed 16 October 2015

Bienville House is a great, convenient, place to stay in the French Quarter. If you need to go to someplace at a distance public transportation is nearby, but most places are within short walking distance. When we go back we will stay there. (Please note I said when we go back.)

 Report
Helpful?
Thank Fred M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Fred, We sincerely appreciate your positive feedback regarding your time joining us in October. We're looking forward to having you back for another luxurious stay at Bienville House!

Columbus, United States
Reviewed 16 October 2015

This was by my worst hotel experience ever. Upon a late arrival (5pm), the hotel had a lobby full of guests waiting for rooms that were not ready. When the room was finally available, I wished it wasn't. The entire floor smelled of mold and mildew. Large fans were blowing to mask the smell or dry the carpets. The best...

 Report
Helpful?
Thank Maritsa F
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Maritsa, Please accept my sincere apologies for the problems you endured during your recent visit to New Orleans and Bienville House. I am appalled that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for...

Reviewed 16 October 2015

We give this thumbs up for a very pleasurable stay in New Orleans from the moment we checked in (which was early ) they were able to accommodate up. The staff was extremely friendly and helpful. It made the trip very pleasurable and enjoyable. Highly recommend it

 Report
Helpful?
Thank brucehN8257QR
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your comments about the luxury service you received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Augusta, United States
Reviewed 15 October 2015

Our room wasn't ready at check-in and we were told it would take another 30 minutes to an hour. When we finally got to set our stuff down in our room it wasn't the type we booked and front desk said they didn't have of that type of room available. They moved us to a more suitable room, but we...

 Report
Helpful?
1Thank Sara H
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Sara, Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review.

Reviewed 15 October 2015 via mobile

This hotel was nice the bed was comfortable and it was right in the quarter. There is only one elevator which is slow. During my stay there was a couple with young kids who they let squeal and run up and down the hall. Also finally I had to get up because people were having a very long conversation right...

 Report
Helpful?
Thank Regina E
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Regina, Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review.

United States
Reviewed 14 October 2015

Nice décor, breakfast lacks in all areas, do not count on having a decent breakfast here. Room was not ready when I arrived, which took several hours, reserved (months in advance) a king deluxe however was given two full size beds. Staff was pleasant and assistive. The night staff especially.

 Report
Helpful?
1Thank Crystal M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Crystal, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback!

St. Albans, United States
Reviewed 14 October 2015

Beautiful hotel, warm and friendly staff. I would absolutely stay here again! Now the bad- We arrived at 5 pm and our room was not ready- the lobby was full of people in the same situation. When we got to our room, instead of the King Deluxe we had reserved (over a month in advance) we had two very small...

 Report
Helpful?
Thank Richelle G
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Richelle, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

Mandeville LA
Reviewed 13 October 2015

Stayed at the Bienville House this past weekend for a wedding. The location of the hotel is excellent. Employees were very nice and pleasant -shout out to Cynthia at the front desk ( from Ms Jackson LOL) and the lady in the breakfast area. The beds in our room were too soft for my liking and the hallways were a...

 Report
Helpful?
Thank janchas
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

632 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (345)
Viewed
Pool/Beach Area (29)
Viewed
Hotel & Grounds (96)
Viewed
Bathroom (14)
Viewed
Room/Suite (69)
Viewed
Dining (7)
Viewed
View from Room (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (117)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (272)
Viewed
Amenities (12)
Viewed
King Deluxe Room (36)
Viewed
Penthouse Suite (92)
Viewed
Pool (12)
Viewed
Sun Deck Room - Two Double Beds (38)
Viewed
Superior King Salon Room (30)
Viewed
Superior Room - Two Double Beds (25)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New Orleans hotels
French Quarter
French Market Inn
French Market Inn
#12 of 161 in New Orleans
1,033 reviews
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#11 of 161 in New Orleans
3,952 reviews
French Quarter
Place d'Armes Hotel
Place d'Armes Hotel
#37 of 161 in New Orleans
2,127 reviews
Show Prices
Show Prices
Show Prices
French Quarter
Hotel Monteleone
Hotel Monteleone
#7 of 161 in New Orleans
6,402 reviews
French Quarter
Dauphine Orleans Hotel
Dauphine Orleans Hotel
#41 of 161 in New Orleans
2,668 reviews
French Quarter
Hotel Mazarin
Hotel Mazarin
#4 of 161 in New Orleans
3,517 reviews
Show Prices
Show Prices
Show Prices

Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur St, New Orleans, LA 70130-1082
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: RM604 - RM1,675 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Cheap Tickets, Priceline and Odigeo so you can book your Bienville House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Decide if you would like a room with or without a window. Our suite had no windows but it was lovely!”
 of 5 bubbles ruthe12016, 18 Nov 2016 | Read review
“Make sure you don't have an interior room if you want natural light - room 360 was lovely.”
  • Room 360
  • Vanity
  • Acceptable, but quite basic
 of 5 bubbles Sue_near_Boston, 18 Nov 2016 | Read review
“Room 213 is across the street from the firehouse. Good views ;-)”
 of 5 bubbles debbem2015, 17 Nov 2016 | Read review
“I was on the fourth floor in an area with just four room with nice outdoor sitting areas. The room was quite large, relatively quiet”
 of 5 bubbles adams9976, 16 Nov 2016 | Read review
“369. But, whatever, make sure you get a window”
 of 5 bubbles aghickie, 13 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay