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Bienville House

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1,504 Reviews from our TripAdvisor Community

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Showing 1,428: English reviews
Chattanooga, Tennessee
Reviewed 29 October 2015

I love this hotel! My favorite part was the beautiful courtyard and pool. Otherwise, the room was clean and the location was ideal. I could walk to Canal Street or Jackson Square easily. There is a small bar and restaurant. Sadly, I didn't try the restaurant, but had some wine while lounging in the courtyard. A great laid-back boutique hotel...

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Helpful?
Thank Alex B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Alex, We are so pleased that you found Bienville House to be so comfortable, beautiful, clean and friendly. We certainly agree! We look forward to seeing you again soon in NOLA!

Lantana, Texas, United States
Reviewed 27 October 2015

Hotel location was great. Easy access to most activities. The front desk staff was wonderful -very nice and helpful. They did upgrade us to a suite because our room was not ready on time and that was very generous. The bar and dining area is small. The drinks were fine. The food was not very good in my opinion. The...

Review collected in partnership with this hotel
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Helpful?
Thank Stacey M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Stacey, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback!

Dallas, Texas
Reviewed 27 October 2015

Beautiful, charming hotel in the heart of the French Quarter. Very friendly staff and lovely amenities. It is a peaceful respite in a bustling part of the city. You can walk to everything, many famous restaurants and well-known historic sites. There are also many tours available. The breakfast in the courtyard was a treat by the little pool and the...

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Helpful?
Thank Jane M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Jane, We sincerely appreciate your positive feedback regarding your time joining us in October. We'd love to have you back for another luxurious stay at Bienville House!

Cheshire, United States
Reviewed 26 October 2015

Very Clean...very friendly staff....good value for the location and amenities. We were allowed to check-in early, and the staff was very accommodating. The location is very close to good food, and entertainment. The only negative was the noise level....but it is the French Quarter...and that darn train goes by more than once each night.

Review collected in partnership with this hotel
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Helpful?
Thank Debra B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Debra, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 26 October 2015 via mobile

This beautifully presented hotel in the French Quarter was just what we wanted. The rooms are lovely with quaint furniture and comfortable beds. The staff are always attentive and happy to help you with any enquiries, they even provide you with a map of the area with your key card. Tourist information and attractions are easily accessible from the front...

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Thank A TripAdvisor Member
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your comments about the luxury service you received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Galveston, United States
Reviewed 25 October 2015

We spent three nights at the Bienville and had an excellent stay. Hotel staff was friendly and the breakfast and coffee provided in the morning topped off our visit. Also, great location for being close to the Quarter as well as Canal Street. We would definitely stay here again and recommend to friends.

Review collected in partnership with this hotel
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Helpful?
Thank Andrew C
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Andrew, Thank you so much for your comments about the luxury service you received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Elizabethtown, Kentucky
Reviewed 25 October 2015

My Dad and I make an annual trip to New Orleans in October of each year. We have stayed at several hotels within the Quarter, the Bienville is by far our favorite. This year I was looking for a place off of the noisiness of Canal but within walking distance of some of our favorite locations. The Bienville House is...

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Helpful?
Thank Kristen N
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Kristen, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

Knoxville, Tennessee
Reviewed 25 October 2015

My daughter and I come to New Orleans every year for the New Orleans Film Festival. We've stayed all over the Quarter; this was our best experience so far. The Bienville is in a great location, easy to get in and out of, convenient to anything you want to do. The staff is super. Special shout out to Cynthia and...

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Helpful?
Thank dougbo11
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your comments about the luxury service you and your daughter received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Stuart, Florida
Reviewed 25 October 2015

We arrived on the wrong weekend due to an error on my part. The ladies at check-on were very, very nice and they were able to accommodate us in a room ( I think the last one they had available). I really wish that they hadn't. The entire room needed to be gutted and scrubbed. Also, it kind of leaned...

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Helpful?
Thank MsRee57
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Please accept my sincere apologies for the problems you endured during your recent visit to New Orleans and Bienville House. I am appalled that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for review....

Covington, Pennsylvania
Reviewed 24 October 2015

This is a boutique hotel at the edge of the French Quarter. It has lovely courtyard with a small pool that has a feel of a garden pond. The staff was always looking for a way to help, trying to read your needs. This includes the front desk and breakfast staffs. Our room had an armchair, four poster bed with...

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Helpful?
Thank oaklanefarm
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur St, New Orleans, LA 70130-1082
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: RM670 - RM1,609 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
31 questions
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Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room with a balcony over looking the pool. A real New Orleans favorite!!”
 of 5 bubbles playa4life, 14 Dec 2016 | Read review
“Find a different hotel”
 of 5 bubbles preid26, 13 Dec 2016 | Read review
“Decide if you would like a room with or without a window. Our suite had no windows but it was lovely!”
 of 5 bubbles ruthe12016, 18 Nov 2016 | Read review
“Make sure you don't have an interior room if you want natural light - room 360 was lovely.”
  • Room 360
  • Vanity
  • Acceptable, but quite basic
 of 5 bubbles Sue_near_Boston, 18 Nov 2016 | Read review
“Room 213 is across the street from the firehouse. Good views ;-)”
 of 5 bubbles debbem2015, 17 Nov 2016 | Read review
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