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Bienville House

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1,530 Reviews from our TripAdvisor Community

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Showing 1,454: English reviews
Saint Augustine, Florida
Reviewed 5 November 2015

We visit New Orleans often. This will be our last time at Bienville House. Booked a King Superior Salon which was roomy but shabby with a musty odor. The hotel has only one elevator which is often utilized by maintenance staff. We took the stairs a few times to get down to the lobby. We stayed 2 nights and our...

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Helpful?
Thank LvFd009
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your...

Wimberley Tx
Reviewed 4 November 2015

Good: Located on the southwestern edge of the French Quarter - 3 blocks to Bourbon Street and a 6 minute walk to Cafe Du Monde. Room was clean and service was helpful and friendly. Not so good: Breakfast only offered toast, cinnamon rolls, bagels, juice and coffee. We booked our room 3 weeks in advance and got the smallest room...

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Helpful?
Thank Tony D
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Tony, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

Herndon, Virginia
Reviewed 4 November 2015

I stayed in this hotel in October 2015. Due to flight delays, I got there about 8 p.m. and they could not have been nicer. The location was perfect. Walking distance to the "madness" of Bourbon St, but far enough to enjoy the peace. Walking distance to Jackson Square, the farmer's Market, the Hop On bus, the aquarium. Be sure...

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Helpful?
Thank Lisa P
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Lisa, Thank you so much for your comments about the luxury service you received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Reviewed 3 November 2015 via mobile

Great room. Location was walking distance to everything. Hotel is right in the middle of the French Quarter. The Hotel room itself was clean, but small. We barely spent time there, so it was fine for us. Hotel parking was a little expensive and the cars are parked at another location. Call the concierge 30 minutes before you need your...

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Helpful?
Thank Brad B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Brad, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

West Hollywood, United States
Reviewed 2 November 2015

The Hotel is nicely located and very charming. I wish I had better things to say about the elderly front desk lady who had the attitude of a DMV worker. I've heard smiles are contagious but not to this lady. I took along my small well behaved dog because the hotel claims to be "pet friendly". I was charged more...

Review collected in partnership with this hotel
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Helpful?
Thank Larry D
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Larry, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback!

Houston, United States
Reviewed 29 October 2015

Front desk staff extremely pleasant and helpful. The rooms had all necessities, wonderful tall ceilings and there was no noticeable street noise. Quite stay. The lobby is small and charming. Great for business trips.

Review collected in partnership with this hotel
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Helpful?
1Thank Kelly P
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Kelly, We are so pleased that you found Bienville House to be so comfortable, beautiful, clean and friendly. We certainly agree! We look forward to seeing you again soon in NOLA!

Chattanooga, Tennessee
Reviewed 29 October 2015

I love this hotel! My favorite part was the beautiful courtyard and pool. Otherwise, the room was clean and the location was ideal. I could walk to Canal Street or Jackson Square easily. There is a small bar and restaurant. Sadly, I didn't try the restaurant, but had some wine while lounging in the courtyard. A great laid-back boutique hotel...

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Helpful?
Thank Alex B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Alex, We are so pleased that you found Bienville House to be so comfortable, beautiful, clean and friendly. We certainly agree! We look forward to seeing you again soon in NOLA!

Lantana, Texas, United States
Reviewed 27 October 2015

Hotel location was great. Easy access to most activities. The front desk staff was wonderful -very nice and helpful. They did upgrade us to a suite because our room was not ready on time and that was very generous. The bar and dining area is small. The drinks were fine. The food was not very good in my opinion. The...

Review collected in partnership with this hotel
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Helpful?
Thank Stacey M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Stacey, Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback!

Dallas, Texas
Reviewed 27 October 2015

Beautiful, charming hotel in the heart of the French Quarter. Very friendly staff and lovely amenities. It is a peaceful respite in a bustling part of the city. You can walk to everything, many famous restaurants and well-known historic sites. There are also many tours available. The breakfast in the courtyard was a treat by the little pool and the...

Review collected in partnership with this hotel
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Helpful?
Thank Jane M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Jane, We sincerely appreciate your positive feedback regarding your time joining us in October. We'd love to have you back for another luxurious stay at Bienville House!

Cheshire, United States
Reviewed 26 October 2015

Very Clean...very friendly staff....good value for the location and amenities. We were allowed to check-in early, and the staff was very accommodating. The location is very close to good food, and entertainment. The only negative was the noise level....but it is the French Quarter...and that darn train goes by more than once each night.

Review collected in partnership with this hotel
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Helpful?
Thank Debra B
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Debra, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: RM709 - RM1,856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
35 questions
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Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely room with a view. Ask for it. We saw a cruise ship close by.”
 of 5 bubbles mstravel500, 18 Feb 2017 | Read review
“Interior rooms are very quiet, but do not have windows. Price is good though.”
 of 5 bubbles SydSays, 13 Feb 2017 | Read review
“Try a balcony room or one that doesn't face a street”
 of 5 bubbles iamrizzbiz, 13 Feb 2017 | Read review
“Perfect location in the French Quarter to everything!”
  • View from the street level looking down Decatur St.
 of 5 bubbles jhstremski, 22 Jan 2017 | Read review
“Make sure you get a room with a balcony over looking the pool. A real New Orleans favorite!!”
 of 5 bubbles playa4life, 14 Dec 2016 | Read review
5 of 5