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We upgraded to a 1000 sq feet suite which was perfect for our family of 5. Location was great as we walked everywhere. All staff were helpful and the building was nice. Valet parking is pricey. The hotel was crowded but it didn’t clog the...More
Wow...where do I start! First, let me say I am big on hotels with great customer service. If you make me feel valuable when I first get there, you have won me over! Well, Ms. Brittney did just that! I arrived a bit early and...More
Response from TeamMarriott, Front Office Manager at New Orleans MarriottResponded 3 days ago
Thank you for sharing your wonderful review of the New Orleans Marriott. Our entire staff is committed to providing an exceptional service for every guest, and it gives me immense pleasure to know you enjoyed your time with us. Your compliments will allow...More
I am a Marriott employee and stayed at the New Orleans Marriott for my sister's Bachelorette. We had a great time... a few room key issues/second reservations but Erika was there to help and she was so sweet!!! That is what I call GREAT customer...More
This hotel could not handle a reservation for 3 rooms. The entire experience was horrendous. Nothing at all was correct and I am still arguing over vacant rooms that they insisted people checked into when we were at dinner. This hotel cannot handle multiple room...More
Thank Cindy J
Response from TeamMarriott, Manager at New Orleans MarriottResponded 6 days ago
Hello Cindy J,
Thank you for choosing our hotel and for sharing your review. We apologize for the inconvenience you experienced with your reservations, as we take pride in delivering impeccable service. Your comments have been shared with the appropriate team members and managers to...More
In town for a couple running races and stayed at the New Orleans Marriott for three nights. We had a great room, friendly staff and even get early check-in when our plane arrived earlier than expected. We will 100% be staying here next time in...More
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.