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Sheraton New Orleans Hotel

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Sheraton New Orleans Hotel
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1,938 Reviews from our TripAdvisor Community

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Showing 1,841: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2014

Loved our one night stay prior to a cruise departure. Street car stops right in front of hotel to travel to French Market/Bourbon Street, etc. Beautiful rooms, amazing views! Room service expensive but expected prices. Very helpful staff.

Helpful?
Thank Ashley M
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 September 2014 via mobile

Fabulous beds and linens...mini frig...coffee maker is bogus and runs all over the floor (they upgraded cofee without upgrading the coffee pot!)... lousy housekeeping. .. (only serviced our room twice out of 6 days !) Indoor security is good by the elevator. ..pool closes early! !!! Bathroom is the same as every other hotel except for the really dim lighting.... More 

Helpful?
1 Thank Janel W
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2014 via mobile

This hotel was perfect. Clean, updated, great food, great drinks, great service. The staff in the Club Lounge treated us like family and were always welcoming. Location is perfect to walk to the French Quarter or catch a street car. Would recommend this hotel to anyone stating in New Orleans!

Helpful?
Thank Chelbell485
New York City, New York
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2014

This hotel is in the perfect location. Very close to the French Quarter, Streetcar Lines, Frenchmen Street and Central Business District. In other words, you can get to most anywhere in the city that you need to easily. The hotel was clean and the rooms were a good size. I would definitely stay here again for the price and the... More 

Helpful?
Thank Shannon B
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Shannon B, Thanks for taking the time to leave such a positive review regarding your stay! We look forward to welcoming you again the next time you visit the Big Easy! More 

Gun Barrel City, Texas
Level Contributor
4 reviews
Reviewed 2 September 2014

This was my first time in New Orleans and this hotel for a friends wedding. The hotel and staff were nice. Conveniently located to everything. The Streetcar is right outside the hotel on Canal Street.

Helpful?
Thank Stacie0513
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 September 2014

We recently stayed at this Sheraton while moving daughter into Tulane. Terrific location... close to everything. The staff was extremely friendly and helpful. The room was clean and very comfortable. The valet parking, although kind of pricey, was well worth it. Never had to wait more than a couple minutes for the valet staff to retrieve the car when needed.... More 

Helpful?
Thank 467kennethd
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi 467kennethd, Thank you for taking the time to review your stay with us and many congratulations to your daughter on getting into Tulane! We're so glad you had such an awesome stay with us. I'm sure you'll be in New Orleans much more often now and we hope to welcome you every time. See you soon! More 

Austin, Texas
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 September 2014

I cannot say enough on how wonderfult his hotel is! The views from the 42nd floor are absolutely breath taking. The best floor to stay on is the 42nd floor, which is Club Level, and all the conveniences of home are located on this floor. There is a pool on the 8th floor, but it is not monitored, and kids... More 

Helpful?
Thank AustinVisitor1
Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2014

Nothing went wrong on my stay at this hotel. Speedy check in and speedy and accurate check out. Alisa was amazing at check in and got me in my room immediately (it was 8 am). All employees were friendly and welcoming. Room was great. All in all - great stay.

Helpful?
Thank Raul R
Lincoln Park, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2014

We loved the hotel. Great location to the Quarter and the Riverfront. Our room was on the 45th floor facing the river. My husband and I have 2 teenage boys so we upgraded to a suite upon arrival. The suite looked exactly as pictured on the hotel web-site. The king bed was very comfy and pull out-couch was better than... More 

Helpful?
Thank yuro55
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Yuro55, We really appreciate you for taking time out to review your stay with us. Thank you so much for the positive feedback. We're glad we could deliver for your family's stay with us and thanks for upgrading to Sheraton Club! The perks are quite enjoyable. We look forward to welcoming you, your husband, and the boys the next... More 

Greenwell Springs, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2014

Room was gorgeous and very clean; like living in a luxury apartment, you had that at home feel. Parking fee/valet a little high but that was ok because they got your car whenever needed in a minimal amount of time. Staff was courteous and helpful but we didn't need them because everything was right there. We will be going back!

Helpful?
Thank Zoalee H
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Zoalee H, Thank you for your "Amazing" review! We're so glad we were able to make you feel right at home. Goal accomplished! We look forward to welcoming you the next time you're in New Orleans! We'll see you soon! More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM518 - RM1,844 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#25 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Orleans Hotel staff and other travellers.
35 questions
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Questions? Get answers from Sheraton New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the better”
 of 5 bubbles Manerf, 30 Nov 2016 | Read review
“Hotel is in a perfect location.”
 of 5 bubbles lovetotravel318, 28 Nov 2016 | Read review
“Skip the upgrade. Also elevators are slow, so go low floor”
 of 5 bubbles codie11, 24 Nov 2016 | Read review
“The higher you go, the better the view, particularly at night.”
 of 5 bubbles loisc837, 21 Nov 2016 | Read review
“go above the 35th floor on the river side for nice views.”
 of 5 bubbles FLGFARMS, 19 Nov 2016 | Read review
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