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Holiday Inn Express New Orleans Downtown

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#106 of 161 Hotels in New Orleans
Certificate of Excellence
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Holiday Inn Express New Orleans Downtown
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182 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Charlotte, North Carolina
Reviewed 1 week ago NEW

I stayed here for two nights. This is such a great location and a great hotel! It is within walking distance of sooo many exciting things. My room was small but clean. The staff was excellent. Everyone was happy, cheerful and more than willing to assist you with any needs you might have. I will definitely stay here again.

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Helpful?
Thank VOMITCHELL
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review VOMITCHELL and for making out Holiday Inn Express your home away from home! We are pleased that you enjoyed your stay with us and look forward to seeing you again during your next trip to New Orleans!

Boulder, CO
Reviewed 1 week ago

Pleasantly surprised by this hotel. Great (free) shuttle service from the airport made it very convenient. Good breakfast and a very clean facility. Rooms were spacious and very attractively appointed. Would stay again, for sure!

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Helpful?
Thank elkabelka
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review elkabelka! We are pleased that you enjoyed your stay with us! However, we do not offer a free shuttle service but we are always more than happy to schedule a shuttle service or taxi to/from the Airport for any of our guests. Thank you for your business and we look forward to having you stay...

Amarillo, Texas
Reviewed 1 week ago

In town for Thanksgiving cruise with family. Had wife, daughter and 16 year old granddaughter, the later 2 have never seen Bourbon Street. Motel was close enough to walk to Bourbon street and take in the sights. Also close to Port of New Orleans. Very clean, outstanding staff and breakfast area well attented. Would recommend to anyone.

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Thank Charles B
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review Charles B! We are so pleased that you enjoyed your stay with us and that we exceeded your expectations. Thank you for your business and we look forward to having you stay with us again in the future!

Monroe, Louisiana
Reviewed 1 week ago

I stayed at the Holiday Inn Express for Bayou Classic Weekend and will not stay again. The location is about a 15 minute walk away from the Superdome as well as the French Quarter/Bourbon St; so that's a plus if that's what you're looking for. That's the end of the pluses for me. I checked in and did a lysol...

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Thank Gin-a-fur
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review JennC318! We apologize that your stay with us was less than satisfactory. We strive to provide excellent customer service to every guest and to address all problems that arise during your stay. Thank you for your business and we hope that we can meet your expectations next time you are in New Orleans.

Reviewed 3 weeks ago

At check in the bathroom was dirty. After numerous unsuccessful attempts to have it cleaned we ended up checking out. Was told we would not be charged but was charged for entire stay! Took almost three weeks and many phone calls to get a refund. Was still charged full price of parking!!!

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Thank Shirley g
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review Shirley g! We sincerely apologize that your stay with us did not meet your expectations. We are working to resolve any issues that you had during your stay and hope that you will stay with us again in the future!

Calabasas, California
Reviewed 3 weeks ago

We stay in a lot of Holiday Inn Express properties. This one has a nice location and is an easy walk to the French Quarter. Our room was clean and comfortable with a king size bed and nice size TV. Breakfast was typical for Holiday Inn and adequate. Staff was friendly and attentive. Easy parking in back.

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Thank bledwards
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review bledwards! We are so happy that you enjoyed your stay with us and for making our Holiday Inn Express your home away from home. We thank you for your business and look forward to having you stay with us during your next trip to the Big Easy!

Plano, Texas
Reviewed 4 weeks ago

My husband, son, and I stayed here Oct. 24-27, 2016, in room 125. During this time we experienced excellent service and were given good recommendations from the staff about the French Quarter and other things to do. We also appreciated the recommendation to eat dinner at a nearby sports bar called the Walk-Ons. The location is great for Uber pickup...

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Thank Jeanette R
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review Jeanette R! We are so happy that you enjoyed your stay with and that our dedicated staff met your expectations. We thank you for your business and look forward to having you stay with us again during your next trip to New Orleans.

Vancouver BC
Reviewed 31 October 2016

It's a 10 minute walk to the French Quarter but it's a great place to stay if you want some peace and quiet at night. Jasmine (front desk) was amazing on helping us with our tour issues that I have booked before going to NOLA. Her great customer service was very consistent as alot of guest compliments her during the...

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Thank StellaStyle
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for your review StellaStyle! We are happy that you enjoyed your stay with us and that our staff was able to make your trip memorable. We look forward to having you stay with us again in the future!

Linwood, MI
Reviewed 18 October 2016

The desk clerks, Janell and Jasmine and the breakfast room staff, Tara and Stephanie were very friendly and helpful. The continental breakfast with a wide variety of good food even includes a pancake machine (I want one at home!) and hard boiled eggs. Clean, small pool with no Jacuzzi but a nice, well equipped workout room. Located on the edge...

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Helpful?
Thank William H
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thanks for the review William H! We strive to provide the best customer service for our guests. Thank you for making our Holiday Inn Express your home away from home!

Johns Creek, Georgia
Reviewed 12 October 2016

First I'd like to say that I know you cannot please everyone. Nevertheless these were rock hard firm beds. Why someone would want to sleep on one of these is beyond me! There is no give and you must turn and roll otherwise you will have an arm, leg or hip fall asleep!! Not Nice! The rest is good and...

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1Thank catsKYcats
HieNolaDOS, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

Thank you for the review catsKYcats! We are so pleased that you enjoyed your stay with us and we especially happy that you enjoyed our wonderful breakfast! Thank you for your business and we look forward to having you stay with us again in the future.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new hotel! Grand opening March 20, 2015! Completely renovated from top to bottom. ... more   less 

Additional Information about Holiday Inn Express New Orleans Downtown

Address: 334 Okeefe Ave, New Orleans, LA 70112-1809 (Formerly O'Keefe Plaza Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: RM421 - RM1,175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans Downtown 2.5*
Number of rooms: 129
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Also Known As:
o Keefe Plaza Hotel
Hotel o Keefe Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Orleans Downtown staff and other travellers.
9 questions
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Amsterdam, New York
over a year ago
Maynardville, Tennessee, United States
1 month ago

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Questions? Get answers from Holiday Inn Express New Orleans Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the desk clerks for suggestions.”
 of 5 bubbles 817WilliamH, 18 Oct 2016 | Read review
“AVOID room 210 as the 1st floor roof air conditioners are right outside your bedroom window!!”
 of 5 bubbles catsKYcats, 12 Oct 2016 | Read review
“Don't stay near an equipment room. Loud buzzing noises.”
 of 5 bubbles Joegilliam, 4 Oct 2016 | Read review
“There's a room right by the elevators - avoid it. I didn't have it, but I saw it and thought it has to be awful for noise.”
 of 5 bubbles NewWorldTraveler_11, 4 Oct 2016 | Read review
“Put "Do Not Disturb" sign on doorknob or Housekeeping will pester.”
 of 5 bubbles CrabCake56, 30 Sep 2016 | Read review
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