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I was a bit disappointed by this hotel. Firstly, the gym is charged for ($12 or $10 for multiple day pass). This is because it's a "health centre" with a sauna (which was turned off when i tried to access it, and a sauna takes...More
Airline scheduling required us an extra day in New Orleans before our American Queen cruise. The Riverside Hilton seems like an ideal location on the river downtown, walking distance to the French Quarter, Jackson Square, tons of restaurants and attractions. It's virtually on the streetcar...More
Response from Riversidemanager, Manager at Hilton New Orleans RiversideResponded 4 weeks ago
Thank you for sharing feedback from your recent stay with us. Your comments are much appreciated and I have shared your mentions with our team. It was our pleasure to have you here and if given the opportunity we hope to welcome you back...More
Arrived on Wed, June 20th, check in was a breeze, thanks to their dedicated Hilton Honors desk, other visitors were being helped rapidly as well. This location does not offer an executive lounge, but does offer a free continental breakfast for Diamond members, which is...More
The hotel is a bit dated but the staff is beyond helpful and pleasant and it was a uniform experience with out exception. The onsite restaurant for breakfast was good but like hotels way pricey. There is an outlet mall attached to the hotel and...More
Excellent customer service very accommodating rooms are very clean and comfortable enjoyed my 5-day stay excellent customer service makes you feel very valued as a gold member. Housekeeping was on point front desk very accommodating people were very friendly no lie down I would have...More
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Response from StrandedCurbside | Reviewed this property |
Breakfast is not complimentary. They offer breakfast items off a menu or you can select the buffet ‘which is pricey. There is also a Starbucks market in the main lobby that offers breakfast sandwiches and pastries.