Great service from Lisa she has gone out of her way to make us feel welcome , a real asset to the hotel , even walked us to the port for the cruise , she's full of fun and made us feel all at ease...More
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I got a good deal here on my last night in town. A very nice and recently remodeled property. My original room smelled of smoke and I immediately informed the front desk and she gave me a new room with no issues. The pool is...More
Thank you for providing feedback in regards to your stay. I apologize that your original room was not up to our standards but I am glad to hear that we were able to quickly transfer you to another room. I am glad that you enjoyed...More
Was in town for Irish Dancing Nationals with my daughter. This was a great location within walking distance from our event(Riverfront Hilton). Although it was hot and steamy, so we had to Uber it a few times. This is New Orleans so one would expect...More
Thank you for staying with us while in town for the Irish Dancing Nationals. I hope that all went well in the competition! I am glad to hear that our guest service specialists were able to recommend some great attractions and dining options during your...More
To get a decent rate I had to select a plan that required payment for the full stay in advance. The rooms were nice, however, drawer space was very limited as was counter space in the bathroom sink area. I found nothing on their dining...More
Thank you for providing feedback in regards to your recent stay. I apologize that we were unable to meet your expectations during your stay and will speak with my team to see if we can remedy the issues mentioned.
i felt I got a great deal based on what I booked. When we got to the hotel, we got an upgrade to a suite, because someone noted that I said we were celebrating our 30th wedding anniversary in New Orleans. Can't beat that. Staff...More
Thank you for choosing to celebrate your anniversary with us and we hope that we were able to contribute to such a special occasion. We look forward to seeing you on your return trip to complete your NOLA bucket list!