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Falkensteiner Hotel Cristallo

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Traveller (262)
Room & Suite (57)
Dining (14)
Ratings and reviews
Certificate of Excellence
  • Excellent52%
  • Very good33%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“ski school”(20 reviews)
“kids club”(10 reviews)
“boot room”(8 reviews)
View all reviews
What's included
Free Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Pets Allowed
Spa
Wheelchair Access
Dry Cleaning
Kids Club
4 Star Hotel
View all hotel information
Location and contact
Katschberghoehe 6, Rennweg 9863, Austria
Hotel website
72.1 km to Klagenfurt Airport
10 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (346)
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Traveller rating
58
27
11
2
1
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58
27
11
2
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All reviewsski schoolkids clubboot roomfamily hotelkids poolred runsspa areacakesadult spathe main hotelmain poolnursery slopesski hireski tripskis and bootsmain coursesoup
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1 - 5 of 99 reviews
Reviewed yesterday via mobile

Nice and clean hotel, big hotelroom and very comfortable. Good location, enough activities in de neighbourhood. Good food, more than enough. The children swimmingpool and spa were great. Falkyland also

Thank Bob v
Reviewed 1 week ago

We just spent a week in falkensteiner Cristallo, nice location, kind staff, the food was very good A nice pool, facilities for the kids. Our kids loved it, also the little playground is nice. we did some very beautiful walking, an our and a half...More

Thank Bjorn V
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 3 days ago

Dear Bjorn V, thank you very much for your very positive review. We are happy to read that you and your family enjoyed your stay with us. We would be glad to welcoming you again in our hotel in the near future. With sunny greetings...More

A TripAdvisor Member
3
Reviewed 2 weeks ago via mobile

We stayed in the middle of February and it was our first ski holiday with our 4 year old son. The hotel is well equipped for children of his age. Our son loved the kids club and didn’t want to leave on a few occasions....More

Thank A TripAdvisor Member
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 1 week ago

Dear Guest, thank you very much for your positive review. We are happy to read that you and your family enjoyed your stay with us. We are glad to forward your compliments to our staff. It is very important to us to offer our guests...More

Reviewed 30 March 2018

We stayed for 5 day ski holiday in March. Location, facilities and staff were all excellent. On request, the hotel arranged taxi transfers from/to Salzburg. Everything for a ski-holiday is on-site - booking ski-lessons, hiring boots and skis and ski passes can be ordered from...More

Thank UK_fam_of4
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 6 April 2018

Dear UK_fam_of4, Thank you so much for your enthousiastic review. We are happy to read that you and your family enjoyed your stay with us. Of course we will forward your compliments to our colleagues! We will be very glad to welcoming you again in...More

Reviewed 26 March 2018

We have just spent a great week at Hotel Cristallo. It was honestly hard to fault anything, from the location of the hotel, bedroom, bar / lounge areas, spa, children's activity areas, locker room, ski shop and food. All are of a very high standard...More

Thank Ed L
Response from Karin W, Guest Relations Manager at Falkensteiner Hotel CristalloResponded 6 April 2018

Dear Ed L, thank you for your kind review. We are glad to read that you and your family enjoyed your stay with us, even with some negative aspects. It is very important to us to offer our guests a really memorable holiday experience. A...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room Service
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Ski-In / Ski-Out
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Babysitting
Room Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Details
Price range
US$199 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$199 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (262)
Room & Suite (57)
Dining (14)
Pool & Beach (4)
Family and Play Areas (9)
Questions & Answers
Ask a question
Jennifer K
16 February 2017|
AnswerShow all 3 answers
Response from Breaktaker | Reviewed this property |
No kettle, but a fridge filled with payable drinks. Bathrobe provided. Toe-post flip flops provided for spa (found in spa bag). Smart casual clothes are all that is required e.g. jeans/trousers and a top (hotel is hot). I... More
1
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Room Tips
"We stayed in a "Family Suite Superior" which was exactly as described with a lounge, bunk room for..."
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"Higher floor rooms with piste view"
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"New wing very nice and contemporary, but more expensive"
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"If you prefer a bath to a shower just ask!"
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