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Tauern Spa Kaprun

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#1 of 30 Hotels in Kaprun
Certificate of Excellence
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523 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 3 weeks ago via mobile

We visited this hotel on our trip to Kaprun. We had the most amazing breakfast here. The views from this hotel are breathtaking. As we were there out of season it was quiet and peaceful. The choice of food at the breakfast buffet was unique. They had everything you can think of including a juice extractor so you can make...

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Helpful?
Thank Judy T
TAUERNSPA, Executive Secretary at Tauern Spa Kaprun, responded to this review

Dear Judy T, so many thanks for your wonderful review about your stay with us. It was a pleasure to host you as our guest and we are proud that we could create for you a relaxed time. The entire TAUERN SPA team send a thank you for visiting us and would be very pleased to welcome you again very...

Riyadh, Saudi Arabia
Reviewed 31 October 2016

first i want to thank all Tauern Spa Kaprun Team this hotel is ok for all people and excellent and wonderful and all team are very good all employers are happy when are seeing you reservations department is glad to assist you with any questions regarding availability and reservations.

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Thank mabdulrahman2016
Reviewed 31 October 2016

We have visited Tauern Spa at least 5 times since it opened. It is well situated in the valley and has ample parking. The rooms are spacious and modern and very well kept. The daily free drinks and fruit in the room are a convenient plus. Any extra wishes are met almost immediately. The food is excellent, the five course...

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Helpful?
Thank Heike S
TAUERNSPA, Executive Secretary at Tauern Spa Kaprun, responded to this review

Dear Heike S, so many thanks for your feedback about your stay with us. We are always focused to improve our performances and to learn how to make it better. Your feedback will be forwarded to our entire team. We send best wishes from Kaprun and hoping to see again sometimes. Best regards Cornelia Kugler, BA - Executive Secretary

Germany, Bavaria
Reviewed 30 October 2016

I really loved this place. A very nice hotel and spa, an architectural beauty, albeit placed in the middle of cow and sheep meadows, always worth a trip. And not to mention a superb breakfast and dinner. Clearly I spend several vacation trips there. The aspirations in customer experience seemed lofty and the price point was set to meet those....

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Thank NoKiidding
TAUERNSPA, Executive Secretary at Tauern Spa Kaprun, responded to this review

Dear NoKiidding, thank you for your extended feedback to your stay at TAUERN SPA. We read it carefully with a lot of attention. The feedback of our guests are very important for us to increase our quality and performance - especially the feedback of you as a returning guest. We will take your inputs seriously and will discuss it in...

Prague, Czech Republic
Reviewed 13 October 2016

as surprice for our kids, we stopped there on our way home from Italy after some time. It seems that they really improved the service in a busy restaurant, management there was very helpful and always in a good mood, among pleasent waiters Janosz Mohacsi kind of all fashion guys I very miss nowadays. but also girls at the reception...

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Helpful?
Thank jericha_josef
TAUERNSPA, Assistentin der Geschäftsleitung at Tauern Spa Kaprun, responded to this review

Dear jericha_josef, so many thanks for your feedback about your stay with us. We are always focused to improve our performances and to learn how to make it better. Your feedback will be forwarded to our entire team. We send best wishes from Kaprun and hoping to see again sometimes. Best regards Cornelia Kugler, BA - Executive Secretary

Tampa, FL
Reviewed 1 October 2016

The spa was nice enough, but all of the pools that were open in the waterworld area were basically the same temp, warm, but not hot. I expect a spa with multiple pools to have varying temps, but that was not the case. Nothing was warmer than about 97-98F. Also, I found one place (the indoor pool that was open)...

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Thank karentampafl
TAUERNSPA, Assistentin der Geschäftsleitung at Tauern Spa Kaprun, responded to this review

Dear karentampfl, many thanks for your visit at TAUERN SPA and your review about it. We are sorry to hear that we couldn't meet your expectations. In our SPA water- and saunaworld you find on 20.000 m² 11 pools and 10 saunas and steambathes for relaxing and recreation. The pools temperature is between 92 and 98 F - exept the...

Saalfelden
Reviewed 30 September 2016 via mobile

The tauern spa is a relaxing and enjoyable spar location. The spar area itself is good for family's and has a number of in door and out door pools of various temperatures. It feels a little functional but is none the less enjoyable. The sauna area is big with a good number of saunas and steam rooms both in the...

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Thank Mattycastaway
Reviewed 1 September 2016 via mobile

I had very bad experience with this hotel, non friendly staff , poor communication at front desk. The room was below average with poor room service The food at main restaurants was below average and non friendly staff The only advantage of this hotel is the view of the room otherwise I will give zero out of five and I...

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Thank feras a
TAUERNSPA, Assistentin der Geschäftsleitung at Tauern Spa Kaprun, responded to this review

Dear feras a, many thanks for your stay at TAUERN SPA Kaprun and your feedback. We are very unlucky to hear that you couldn't enjoy your stay. We assure you that guest satisfaction and high quality service are our main goals. Usually we get very positive feedback about our team and their friendliness. Other guests commend our kulinary service and...

Reviewed 10 August 2016

When we first arrived at the hotel I thought that it was amazing! By accident we entered the SPA (separate public SPA) instead of the hotel. A member of staff ( an old lady) looked at me and said ' what do you want?'. I told her that we had come for the hotel, she said 'you need to go...

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6Thank Yasemin A
TAUERNSPA, Assistentin der Geschäftsleitung at Tauern Spa Kaprun, responded to this review

Dear Yasemin A, first let us thank you for your stay with us at TAUERN SPA. The TAUERN SPA offers hotel facilities as well a public SPA water- and saunaworld. You entered first the public SPA area and our team showed you the way to the hotel. We will say thank you for your positive words about our front office...

Amsterdam, The Netherlands
Reviewed 9 August 2016 via mobile

First a compliment to the staff. During our stay we only met genuinely nice people. From front office to restaurant to Spa, all very helpful. Specially Martin our waiter who was extremely helpful in selecting food that goes well with some intolerances I have. He consulted with the chef, who came out spontaneously the second night of our stay to...

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Helpful?
Thank Gallo03
TAUERNSPA, Assistentin der Geschäftsleitung at Tauern Spa Kaprun, responded to this review

Dear Gallo03, so many thanks for your stay with us at TAUERN SPA and your amazing review. We are very pleased that you felt so well with us and that we could meet your expectations. Many thanks as well from Christoph our chef and Martin. The entire team would be very pleased to welcome you very soon again. Best regards...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Resorthotel with 160 bedrooms and suites, generous hotel panorama SPA, incl. Glassed in Skylinepool, relaxation and adventure areas, spectacular panorama saunas and lounge with open fireplace. Relaxation, neck and back massage nozzles, and a raised pool fitted with benches, air fizz and ground bubbles. SPA Waterworld outdoor with saltwater pool, active pool and sports pool, incl. Numerous water attractions (water spout, fizzy loungers, waterfall). Children's SPA Kidstein with indoor and outdoor pool, water slides, water park, and playground in summer. ... more   less 

Additional Information about Tauern Spa Kaprun

Address: Tauern Spa Platz 1 | 5710 Kaprun, Kaprun 5710, Austria
Region: Austria > Austrian Alps > Salzburg Region > Kaprun
Price Range: RM1,204 - RM2,546 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tauern Spa Kaprun 4.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Tauern Spa Kaprun Hotel Kaprun
Hotel Style:
#1 Luxury Hotel in Kaprun
#4 Romantic Hotel in Kaprun
#7 Family Hotel in Kaprun
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Questions & Answers

Here's what travellers have asked, with answers from Tauern Spa Kaprun staff and other travellers.
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Questions? Get answers from Tauern Spa Kaprun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with view on the mauntains”
 of 5 bubbles , 17 Jun 2016 | Read review
“Kitzsteinhorn-View, Panorama”
 of 5 bubbles daniela_kolter, 15 Apr 2016 | Read review
“For an extra supplement you can get rooms overlooking the slopes and nearby glacier”
 of 5 bubbles ManxRedhead, 1 Mar 2016 | Read review
“All rooms have good views”
 of 5 bubbles goodtripper, 16 Feb 2016 | Read review
“We had a room with Tauern view but the slightly cheaper ones on the other side are probably just as good overlooking the Schmittenhöhe.”
 of 5 bubbles PilotSven, 14 Feb 2016 | Read review
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