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Grand Hotel Zell am See

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Grand Hotel Zell am See
Grand Hotel Zell am See
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545 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Reviewed 3 weeks ago via mobile

Highly recommend the sun deck terrace area where you can enjoy a glass of wine/coffee viewing the lake under the sun. They have the outdoor garden area downstairs of the sun deck terrace too. Both area have good view of the lake.

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Helpful?
Thank TsingTsang
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear TsingTsang, thank you very much for the compliment about our terrace. Nice to hear that you enjoyed it. We would love to welcome you soon again and remain with kind regards the entire GRAND HOTEL Team.

London, United Kingdom
Reviewed 4 weeks ago

Generally a very good hotel at Zell am See. Our room was comfortable and overlooked the lake, but goods trains were very audible as track is beside esplanade. Fortunately we were on the side over the lake which was quieter. We were put in the casino section accessed by steps down in a passage way and up the main building....

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Helpful?
Thank cmbmdb
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear cmbmdb, we want to thank you for your feedback here. In regard to the Motion sensor we will discuss that within the next meeting. We can understand that the sensor can be annoying during night time. Furthermore we will check the balconys to see what happened. We saw the problem with the water in the passage and we solved...

Warsaw, Warszawa, Poland
Reviewed 5 weeks ago

This is my 5th stay at this hotel. I come here every year in march for a week stay for the skiing. I choose this hotel because it has a nice family atmosphere, the staff is very professional and helpful. Service in the restaurant at a high level - thank Vivien :) General Managers Gabriele van der Boom and Dieter...

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Helpful?
Thank Agnieszka F
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Agnieszka F, we look forward to welcome you in March 2018 again. In the meantime all the best and kind regards from the entire team.

West Midlands
Reviewed 15 March 2017

Beautiful end of the Century building with a newer extension.The hotel buildings are linked internally by two sets of stairs. Those with mobility problems might need to make this known to staff as it could be a challenge.Porters available for cases just ask! The restaurant is in the "main hotel" The food here is absolutely first rate. Five course dinners...

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Helpful?
Thank motherofthebride35
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear motherofthebride35, great to hear that as well non skiers enjoy staying with us. Zell am See is a wonderful town and there are so many things to do. We wish you you all the best and hope to welcome you soon again. With kind regards the entire GRAND HOTEL Team.

Reviewed 4 March 2017

Very good and friendly staff. The hotel manageress was on top of every detail from greeting our bus, serving breakfast, being the concierge, fixing IT issues, remembering our drink orders night after night, and last but not least getting in touch with us after we left to make us aware of valuables left behind that are being returned to us....

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Helpful?
Thank Denise A
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Denise A, what a pleasure to hear that you liked to stay at the GRAND HOTEL. Hopefully we can welcome you soon again. We would do again our best to make you happy. With kind regards from Austria the entire GRAND HOTEL Team.

Reviewed 24 February 2017 via mobile

Just had a weeks skiing break, the Seehof is a lovely family run hotel overlooking the lake in beautiful Zell am See. Perfect location, only a few minutes walk to the city express lift which takes you to the middle station on the mountain. Wonderful food (half board) clean rooms and a lively bar area make the hotel an ideal...

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1Thank Stephen D
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Stephen D, nice to hear that you enjoyed your journey at the GRAND HOTEL and we would be happy to welcome you again here in Zell am See.

Ipswich, United Kingdom
Reviewed 20 February 2017

Half term ski break and the Grand Hotel certainly lives up to its name! Beautifully furnished and decorated and the most amazing pleasant, friendly and helpful hotel staff I have ever met. The dining menu is fantastic (maybe slightly more kid friendly meals needed) but both dinner and breakfast service and food are excellent. Stayed in Room 514 (apartment). Good...

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Thank Alison T
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Alison T, we want to thank you for your feedback. It was a pleasure to have you here. Next time please let us know while you are staying that you would prefer another table. Our team will do the best to make you happy. Unfortunately we do not have enough tables at the window. Nice to hear that we...

Dubai, United Arab Emirates
Reviewed 15 February 2017

We stayed at The Grand Hotel for 4 nights in February. We chose the half board option. The location is absolutely picturesque, in walking distance to the train station and to many cozy bars and eating options. The hotel offers a shuttle bus service to the ski lifts in the morning and again in the afternoon. The room - it's...

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1Thank KJJEP
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear KJJEP, we want to thank you for your feedback. Thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. We are glad you enjoyed our location as well as our half board menu. Next time please let us know that the...

Jersey, United Kingdom
Reviewed 13 February 2017

My family and I just returned from a throughly enjoyable stay at this fantastic hotel. The hotel is in an excellent location to the lovely town, Casino, beautiful and breathtaking lake and mountains but also 5 minutes away from the train station should you wish to venture out of Zell am See. Overall the restaurant and food are excellent with...

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Thank jersey8252
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear jersey8252, great to hear that you enjoyed staying with us. It really is a lovely town during summer- and wintertime. We hope to see you soon again and remain with kind regards from the entire GRAND HOTEL Team.

Kuwait City, Kuwait
Reviewed 13 February 2017

the hotel was amazing and very charming in winter the snow covering almost everything,, so we booked 3 rooms one of which was a suite, so we had to stay at separate buildings, the hotel was kind enough to offer us a free upgrade so that we all can get suites and stay at the same building, For Free !!!...

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Thank EngMrym
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear EngMrym, we want to say thank you for giving us your kind feedback. We hope to welcome you soon again maybe next time during summer! It´s beautiful here during summertime. Kind regards the entire GRAND HOTEL Team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 

Additional Information about Grand Hotel Zell am See

Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Price Range: RM851 - RM1,885 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grand Zell Am See
Zell Am See Grand
Hotel Style:
#7 Luxury Hotel in Zell am See
#7 Spa Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zell am See staff and other travellers.
9 questions
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Ipswich, United Kingdom
8 months ago
Ipswich, United Kingdom
8 months ago
Newcastle, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Grand Hotel Zell am See staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the lake have stunning views”
matth_1993eng, 20 Apr 2017 | Read review
“Lake views and remember to look at the location of the separate rooms.”
deborahfI3018QH, 15 Apr 2017 | Read review
“Rooms facing the lake. Take the Grand Suite, if you wish to take more than one room.”
  • Majestic view from the room, living or bedroom.
KiranAcharya, 12 Apr 2017 | Read review
“Lake view rooms are quieter & away from rail/train line. We were more than happy with the quality of our town side rooms though.”
Jill0311, 10 Apr 2017 | Read review
“Lake view with balcony a must. Ask for room away from railway in case you need to open windows at night (it can be warm)”
motherofthebride35, 15 Mar 2017 | Read review
5 of 5