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Traveller (21)
Room & Suite (28)
Dining (23)
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Overview
  • Excellent65%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible0%
Travellers talk about
“checking out”(2 reviews)
“reception staff”(2 reviews)
“great hotel”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
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Reviews (115)
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1 - 5 of 19 reviews
Reviewed 18 April 2018

We stayed at the beautiful Hotel Luna from April 14th to April 18th and we can’t say enough good things about our stay. The rooms were neat and beautiful and very clean with a double bed and ensuite, along with great proximity to St. James’...More

Thank TheRedPoint
Response from Luna M, sales manager at Hotel LunaResponded 20 April 2018

Dear Guest, Thank you so much for leaving such a wonderful review about us. We are definitely proud of our team and are glad they were able to provide you with such excellent service during the time you were here. Thank you for your nice...More

Reviewed 5 July 2017

The rooms were clean. However, the air conditioning left a lot to be desired. With temperatures in the high 90's, air conditioning was very important. Despite several calls to the front desk, no one came to physically check the unit nor was there an offer...More

1  Thank Kathleen K
Response from HotelLuna2012, sales manager at Hotel LunaResponded 7 July 2017

Dear Kathleen, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, we regret that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see...More

Reviewed 30 June 2017 via mobile

At the request of my father who wanted to pay his respects, we stopped in Medjugorje on our trip along the Dalmatian coast. Overall, we were disappointed at the quality of the hotel and service received for the price. The air conditioner in both rooms...More

Thank MoKlar
Response from HotelLuna2012, sales manager at Hotel LunaResponded 4 July 2017

Dear Guest, Thank you for staying with us recently and for your feedback. We're terribly sorry you did not have the same 4 star experience the vast majority of our guests have. This is not the standard of our hotel and we would like to...More

Reviewed 1 May 2017

My husband and I enjoyed our stay at Hotel Luna. It is clean, number one priorority for me. The staff seem to go above and beyond to accommodate their guests, were helpful and very pleasant. The breakfast was more than adequate with all the usual...More

1  Thank Judy H
Response from HotelLuna2012, sales manager at Hotel LunaResponded 2 May 2017

Dear guest, I was thrilled to learn that you enjoyed your experience with us and that our team were very welcoming right from the moment you arrived at the hotel. Hotel Luna is indeed in a perfect location; near St.James church and not faraway from...More

Reviewed 22 September 2016

Been touring Europe for a month and my first pick of hotels has to go to Hotel Luna. The staff are the nicest people that I have encountered in Europe. They are extremely polite, caring and very helpful always service with a smile. The hotel...More

Thank Marie D
Response from HotelLuna2012, sales manager at Hotel LunaResponded 28 September 2016

Dear Marie, It is a great pleasure to read your review about your recent stay in our hotel. We're delighted to learn that your first visit to Hotel Luna was a thoroughly enjoyable experience and it gives us great pleasure to read your kind words...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$46 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Medjugorje
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$46 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Medjugorje
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (21)
Room & Suite (28)
Dining (23)
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Room Tips
"Level 2 rooms are excellent."
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"for the value. The room were great."
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"Get a room with a view of Cross Mountian"
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"Ask for a room that has a view on the hills."
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