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Holiday Inn Express & Suites Twentynine Palms- Joshua Tree

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Traveller (97)
Room & Suite (63)
Dining (12)
Certificate of Excellence

About

Location
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Service
Value
Certificate of Excellence
Come stay at the Holiday Inn Express and enjoy an unforgettable experience while visiting the Joshua Tree National Park or US Marine Corps military base. Our exceptional staff is committed to making the most of your trip. You will find superbly cleaned rooms a delight to sleep in and all the great amenities most desire. In the evening, relax in our outdoor heated pool and hot tub, available year-round. Our 24 hour Fitness Center, Business Center and Laundry facilities are there for you, as well as our complimentary Hot Breakfast every morning. Our breakfast selection is packed with so many choices, including gluten-free and low calorie foods, you will be trying something different for days to come. If you are wondering where to eat or what attraction you'd like to visit next, your hosts are ready to give you great recommendations and advice. We look forward to helping you make your California desert travels unforgettably great!
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
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HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
362Reviews
140Photos
6Q+A
61Room tips
Traveller rating
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Popular mentions
I had read that this hotel was under going refurbishment, but I figured it wouldn’t be too bad. I was wrong . This hotel needed refurbishment, my room had multiple carpet stains and the furniture was beat up. The hallways on the first floor and breakfast room were half done. One
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Response from Maria Q, General Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree
Responded 4 weeks ago
Dear Valued Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TWENTYNINE PALMS- JOSHUA TREE. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 7603611000 or hie29palmsgm@gmail.com.
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So this place is currently under construction but it didnt get in the way. The bed was sooo uncomfortable, too firm and the mattress just felt cheap, maybe they should be upgrading the beds instead of the floors. The room was very spacious. I was on the second floor facing the
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Response from Maria Q, General Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree
Responded 4 weeks ago
Dear Valued Guest, Thank you for choosing us and for taking the time to provide feedback about your experience at Holiday Inn Express TWENTYNINE PALMS- JOSHUA TREE. I would like to start by apologizing to you for the inconveniences you faced during your stay. Regarding mattress I will make a note of that and see how we can become better equipped. Also, i apologize regarding any noises you heard here during our stay which does tend to happen because we are conveniently located right off the highway for easier access. Lastly regarding the breakfast I will have a conversation with my staff to make sure we are meeting IHG standards so our guest can enjoy and well made breakfast. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 7603611000 or hie29palmsgm@gmail.com.
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Holiday Inn Express never disappoints including this location. Although the hotel is going through a renovation no noise could be heard. We were dirty and tired after a long day hiking Joshua National Park. The room was comfortable and the shower hot. Good reception on TV
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Just a warning this hotel did not post on their website that the lobby, breakfast area, halls, near elevators are all being renovated. And usually, during a construction project the area being worked on is sealed off in some way. The breakfast area offers a full view of the room
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree
Responded 4 weeks ago
Hi travfromLA, Thank you for choosing us and for posting a candid feedback. I am very sorry if you were not made aware of our ongoing upgrades and I am also sorry about the inconvenience this has brought during your stay. I understand your disappointment and your comments regarding our renovation and breakfast will be brought to our management team's attention for improvements needed. Thank you for being a member of our IHG Rewards Club and we still hope you would give us another chance in the future once our upgrades are complete. Mike F. Case Manager IHGService
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We needed an overnight stay having toured from Death Valley, exiting on the south side, and a trip across the Mohave Desert. This hotel proved to be an excellent choice, as we wanted to tour through the Joshua Tree National Park the following day. Friendly receptionist, gave
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great bed
Toiletries from Holiday Inn Express, 29 Palms
Clean Sink and Counter in Room #318
Clean Bathtub in Room #318
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12345613
Not sure on that one...Did not use it
0 votes
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I'd just call them directly at (760) 361-1000 and ask.
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If you are a Holiday Inn Priority Club member, yes. Otherwise, just ask, they are very nice, flexible, and did not seem too busy when we were there. I think summer is low season there anyway.
0 votes
Are pets allowed?
Hello lonelyink, Thank you for your interest. We do have a no-pet policy at our hotel although we do allow service animals that qualify under California and Federal laws. We have guests that come to Twentynine Palms / Joshua Tree with their pets. Some have mentioned that they used the boarding facilities at the local animal hospital. Sincerely, Ryan at the Front Desk
1 vote
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Dear Jeffrey F., Greetings! Thank you for taking the time to write us on a few questions you have regarding our hotel. Our check in time is at 3PM. You can put in a request for a suite on the top floor, mountain facing just by calling the hotel directly! Please be advised that this is only a request. We cannot guarantee a room number, floor, or view type until day of arrival. We try our best to honor these requests to help make each guest's stay as wonderful as the last. If you have any further questions I, or one of my colleagues, will be more than happy to answer your question! Warmest regards, Kaitlyn, Front Desk Agent HIEX - Twentynine Palms
1 vote
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12
"We had a room overlooking the highway, but no noise problems!"
"Walk in Showers are good size, choose a room that has that instead of the tub."
"I’m sure any room would be fine at this location"
"Ask for a mountain view"
"Top floor rooms have the best view."
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PRICE RANGE
US$114 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel & suites 29 palmsholiday inn express hotel and suites twentynine palms
LOCATION
United StatesCaliforniaCalifornia DesertTwentynine Palms
NUMBER OF ROOMS
84
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