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Stayed in unit 1606 managed by Outrigger. Have stayed 3 other times at this property.
Unit 2 bd, modern kitchen,master bath upgraded, unit basically clean and fully equipped. Gounds are well kept, 3 po0ls, gas barbeques. Great view from lanai of ocean and golf course....More
this property has three resort choices..vbo (vacation by owner ) castle resort on the grounds and outrigger located just minutes in the shopping center...all have different properties in which to choose with different price ranges and locations..i chose outrigger and had no problems...very friendly,up-front aloha...property...More
Thank ken a
Response from Stephen H, General Manager at Kanaloa at KonaResponded 4 January 2018
You are correct that their are many choices. Clarifying one point, Castle Resorts & Hotels is the Onsite rental management company. I am happy to hear you enjoyed your recent stay in Kanaloa At Kona. Our Kanaloa team works very hard to keep this...More
Originally booked into #2702 and was old, dirty and had horrible beds. The management agreed and moved us to #2204 which was much better. The 2 bedroom condo was on the 2nd floor with loft and great ocean view. Much more updated with deck overlooking...More
Had booked and paid for 5 people. Arrived and there were not enough beds. When asked where the 5th person was to sleep i was told there was an air bed in the cupboard. This is not acceptable! We were given an upgrade which happened...More
My best advice about this place is keep looking. It’s okay, but rough as it lacks in several areas. I’ll elaborate.
The outside grounds are well kept, there are 3 pools, grills, etc. and there may be some units with updates in good shape with...More
Units are individually owned so decor will vary. I have stayed here 4 times in the last 7 years. Always the same unit. No problems ever with smell or roaches. We usually stay for a minimum of 7 days.