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Royal Kona Resort

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Traveller (2172)
Room & Suite (707)
Pool & Beach (247)
Overview
  • Excellent21%
  • Very good42%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
“private lagoon”(109 reviews)
“alii tower”(86 reviews)
“mai tai bar”(84 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,222)
Filter reviews
2,898 results
Traveller rating
643
1,129
635
289
202
Traveller type
Time of year
LanguageEnglish
More languages
643
1,129
635
289
202
Show reviews that mention
All reviewsprivate lagoonalii towermai tai bardon the beachcombercorner kingocean frontmain towerthe big islandsalt water lagoonan ocean view roomshops and restaurantson the rocksan older hotelcoffee makeropen airwaves crashingwatch the sunset
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1 - 5 of 2,898 reviews
Reviewed yesterday via mobile

The hotel is old but I was happy with my stay and accommodation. unfortunately I left something in the room and the cleaning staff did not turn it in so I will not stay there again. That is unfortunate

Thank mountainrnemt
Reviewed 2 days ago

Although the room looked clean, my wife and I killed 5 small roaches. Other then that, room was okay. Room service was outstanding. Ate at Don the Beachcomer. Food was salty. Buffett breakfast was the bomb.More

Thank D4573QAmaxb
Response from HHR_CustomerService, Customer Satisfaction Specialist at Royal Kona ResortResponded yesterday

Aloha Thank you for your review with us. We are happy to see overall you enjoyed your stay with us and found our breakfast buffet to be the bomb. Being a tropical destination, we do our absolute best to not have any bugs, insects, etc...More

Reviewed 2 days ago via mobile

We stayed at The Royal Kona Resort for four days while in Kona. The room was not ready when we arrived at 14:30. We had to get changed in the toilet. Very difficult when the only cubical was taken. We managed to get in the...More

1  Thank Paul R
Response from HHR_CustomerService, Customer Satisfaction Specialist at Royal Kona ResortResponded 2 days ago

Aloha Thank you for your review of our resort. We appreciate your valuable feedback and for sharing your experience with fellow travelers. We are happy to see overall you enjoyed your stay here with us and we are sorry to see there are some aspects...More

Reviewed 3 days ago via mobile

The hotel is great, but as an animal lover, I was disappointed to see the koi fish’s backs sticking out of the water in their ponds because they have outgrown them. I looked at the requirements for ponds in which koi fish should live and...More

Thank Lacey and Steph... H
Response from HHR_CustomerService, Customer Satisfaction Specialist at Royal Kona ResortResponded 2 days ago

Aloha Thank you for your review with us on TripAdvisor. We are sorry to see that you feel our Koi fish are not treated properly. We have shared your valuable feedback with our leadership team and they will be looking further into this as our...More

Reviewed 3 days ago

Myself and extended family have stayed here many times and have been very happy in the past. Not so this trip sadly and we had 2 rooms for 10 nights. The lady that checked us in was very rude, the sidewalk around the pool was...More

1  Thank Tammy P
Response from HHR_CustomerService, Customer Satisfaction Specialist at Royal Kona ResortResponded 2 days ago

Aloha Thank you for your valuable feedback and review of our resort. Honest feedback from our guests is always appreciated. It seems the efforts we made to please you during your stay fell short of your expectations. We are very sorry to read of the...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Wheelchair Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$157 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$157 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (2172)
Room & Suite (707)
Pool & Beach (247)
Dining (144)
Amenities (64)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
13Jomama
14 July 2018|
AnswerShow all 7 answers
Response from HHR_CustomerService | Property representative |
Aloha, Our resort does not have a beach we are on lava rock, however we do have a beautiful man made lagoon. We are also very close to near by beaches. Mahalo
0
Votes
elliottsuk
5 July 2018|
AnswerShow all 12 answers
Response from HHR_CustomerService | Property representative |
Aloha As other travelers have suggested it may be a better and cheaper option to hire a car , even if it is only for the day of your exploration. Mahalo Tara
1
Vote
tracyleleuxsmith
22 June 2018|
AnswerShow all 9 answers
Response from HHR_CustomerService | Property representative |
Aloha Our parking fee is $12 daily. Mahalo Tara-Customer Satisfaction Specialist
0
Votes
Room Tips
"Ocean view on a high floor or don't stay here"
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"Rooms with the Luau view must be the best."
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"Pay extra for a room facing the ocean. It's worth it!"
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"Corner suites are large and have great views, but may be noisy."
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