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Sheraton Kona Resort & Spa at Keauhou Bay

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Traveller (1963)
Room & Suite (506)
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Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“rays on the bay”(404 reviews)
“bay restaurant”(26 reviews)
“manta ray”(107 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,876)
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141
Show reviews that mention
All reviewsrays on the baybay restaurantmanta raykeauhou baythe big islandself parkinga mountain view roomfree trolleyocean frontbreakfast buffetcoffee shopgreat poolpoolside barpool sidepool staffoceanfront roombeautiful grounds
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1 - 5 of 2,588 reviews
Reviewed 2 days ago

Love the grounds, pool, manta ray viewing. There appeared to be black mold in the bathroom of our first room so we asked to move. The staff was extremely helpful in getting us a better room. Hats off to Marvin, Eliza, and the rest of...More

Thank Helen B
Hotel's Favourite
Reviewed 13 January 2018

This is our 7th year in a row coming to the Sheraton Keauhou Bay for some or most of Minnesota's Winter. We're here this year for 2+ months. We love it here! We always get an Oceanfront room, where you literally are on top of...More

11  Thank mikie376
Reviewed 3 days ago

The Sheraton Kona sits on a beautiful location facing west into the Pacific. The ocean views are stunning and the nearby Manta Ray tour was a highlight of our stay. The hotel has a great central pool area that is fun. Lots of kids and...More

1  Thank KLAvisitor
Reviewed 6 days ago via mobile

Check in was quick and easy thanks to Eliza we had been up for around 27 hours so in need for a sleep. We used selfpark very easy using room key for in and out and short walk back to lobby. We had ocean front...More

1  Thank Rodney J
Response from Kathryn M, Front Office Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 3 days ago

Aloha Rodney, Mahalo for taking the time to share your feedback with our team. We greatly appreciate your valued insight as we are constantly looking for ways to improve. We sincerely apologize for the less that favorable experience you had during your stay. We want...More

Reviewed 6 days ago via mobile

Sheraton service was pretty good with the exception of not enough pool service. Rays restraunt was attached and enjoyed watching the mana rays swim at night. A bus service free to Sheraton guests was very convient. My ocean view was amazing. Amazing sunrises and sunsets...More

1  Thank Reneecski
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$236 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$236 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1963)
Room & Suite (506)
Pool & Beach (278)
Dining (136)
Amenities (111)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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lLP1031
4 February 2018|
AnswerShow all 12 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
16 January 2018|
AnswerShow all 5 answers
Response from D J | Reviewed this property |
About 32 minutes drive. Easy to miss the turn. I suggest using a map app to find it. Rent a car makes it easier.
1
Vote
occams-razor
15 January 2018|
AnswerShow all 12 answers
Response from larry m | Reviewed this property |
no. not a recommended place to swim. there is actually no beach, just a rock cliff and boulders.
0
Votes
Room Tips
"ask for a room in the newer sections of the hotel. Some of the older rooms musky and the tile in the..."
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"Ask for an upgrade"
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"Select a room over looking the Pacific for a spectacular view."
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"Try and get a sea view room"
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