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04/06/2017 05/06/2017
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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$243
          US$179
          US$243
          US$179
          US$199
          Traveller (1608)
          Room & Suite (381)
          Pool & Beach (246)
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          Royal Kona Resort
          2,797 reviews
          #9 of 14 hotels in Kailua-Kona
           
          Overview
          • Excellent30%
          • Very good35%
          • Average19%
          • Poor8%
          • Terrible4%
          Travellers talk about
          “water slide” (190 reviews)
          “manta rays” (324 reviews)
          “keauhou bay” (98 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Kona Resort & Spa at Keauhou Bay
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,854 reviews
          #4 of 14 hotels in Kailua-Kona
           
          Hilton Waikoloa Village
          7,532 reviews
          #4 of 6 hotels in Waikoloa
           
          Fairmont Orchid, Hawaii
          3,840 reviews
          #2 of 4 hotels in Puako
           
          Royal Kona Resort
          2,797 reviews
          #9 of 14 hotels in Kailua-Kona
           
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          Rooms
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          Write a Review
          Reviews (2,452)
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          1 - 5 of 2,452 reviews

          Reviewed yesterday via mobile

          The staff was AMAZING esp the lady in the club lounge, I forget her name but she was so sweet and so kind and she made it a habit to remember us & give us suggestions and made us feel right at home. One day...More

          Thank Moses Y
          Hotel's Favourite
          Reviewed 2 weeks ago via mobile

          Where to begin? Hotel staff were great except the concierge with parking and one hostess at Manta Rays on the Bay. We were their for 7 nights so we experienced a lot of staff. The pool was a highlight for my three year old daughter...More

          1  Thank Serena C
          Reviewed yesterday

          Most memorable was the Ohana experience created by Nani in the SPG club/lounge. She made us feel at home. The food was fine, the view fantastic but she really made the space friendly! Check in was also great and helpful but make sure you ask...More

          Thank D_N_and_3kids
          Reviewed 2 days ago

          The Sheraton in Kona provided us a great experience overall. The dinner we had at the Rum Fire restaurant was delectable even if the service was briefly curt. The room and facilities were comfortable, but the views of the sunset are remarkable. Be sure to...More

          Thank kailuachad
          Reviewed 3 days ago via mobile

          I thought the hotel was very nice. The pool was great with a huge water slide with inner tubes too. There was also two hot tubs and a sand pool. Although the pool was very nice, when we walked into our room, there were ants...More

          Thank AdventureLover46
          Courtyard by Marriott King Kamehameha's Kona Beach Hotel
          2,854 reviews
          #4 of 14 hotels in Kailua-Kona
           
          Hilton Waikoloa Village
          7,532 reviews
          #4 of 6 hotels in Waikoloa
           
          Fairmont Orchid, Hawaii
          3,840 reviews
          #2 of 4 hotels in Puako
           
          Royal Kona Resort
          2,797 reviews
          #9 of 14 hotels in Kailua-Kona
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Pool
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Self-Serve Laundry
          • Conference Facilities
          • Room Service
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Pool
          • Tennis Court
          Details
          • Price range
          • US$220 - US$343 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 On the Beach Hotel in Kailua-Kona
          • #3 Green Hotel in Kailua-Kona
          • #3 Top resorts Hotel in Kailua-Kona
          • #6 Family Hotel in Kailua-Kona
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 521
          • Reservation Options
          • TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Ctrip TA, Priceline, Cheap Tickets, Hotwire, Cancelon, HotelsforEveryone, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Hawaii >
          • Island of Hawaii >
          • Kailua-Kona
          • Also Known As
          • Sheraton Keauhou Bay Hotel Kailua-Kona ,
          • Sheraton Keauhou Bay Resort And Spa ,
          • Sheraton Kailua-Kona ,
          • Sheraton Keauhou Bay Resort & Spa ,
          • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
          Add Photo Photos
          Traveller (1608)
          Room & Suite (381)
          Pool & Beach (246)
          Dining (101)
          Hotel & Grounds (1219)
          Bathroom (51)
          Family and Play Areas (4)
          Business Centre & Event Rooms (3)
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Monique N
          Are you a pet friendly hotel?
          21 April 2017|
          Answer Show all 3 answers
          Response from James D | Reviewed this property |
          Not sure, but I see a post above that says yes..... enjoy your stay if you do!
          1
          Vote
          Mike M
          Does the resort fee cover daily parking of rental car?
          8 March 2017|
          Answer Show all 9 answers
          Response from BarbGag | Reviewed this property |
          Yes it does include self parking in the lot just down the ramp from the main entrance.
          2
          Votes
          USADiane_11
          Hi Skye: See my review from December - same thing - only twice the cost of our room....twice!!! Our room on arrival was not what we booked, and not even cleaned. Back to reception and offered another room - 4 rooms later, we came to a compromise seeing as I booked 9 months ago, Beachfront is just that! No handtowels or bathmat. My credit card preautorized twice - double the cost of our room. So my card maxed out with thanks, over $6,200 AUD. Used my husband's on departure as mine was declined with no idea why! Took 8 days to drop off the double preauthorisation and see more pre auths since we left? What the heck? Arrived home to find my husbands card has now been doubled dipped as well and maxed out. Serious management issues. Travelled to Waikiki and Maui without any such preauthorisations. Sheraton Kona - never again, you have serious issues with "your card has been declined".. I emailed and had no reply. I said at the time of transaction on my screen is was approved, and yet the receptionist said it was declined, and says that always happens. BEWARE! never again.
          28 February 2017|
          Answer
          Response from Poppiedoah | Reviewed this property |
          I am truly sorry that you had such a terrible experience. I would call them directly at 808-930-4900 and ask to speak to the general manager. I would remind him about Trip Advisor! Ricardo
          0
          Votes
          Room Tips
          "Kona sunsets are world famous for their color. Spend the money and get a room with a view!"
          Read review
          "Ocean view or mountain views are the best"
          Read review
          "We thought we had men view room, and ended up with best of both views"
          Read review
          "You're in Hawaii get a room with a view!"
          Read review
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