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27/08/2017 28/08/2017
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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    US$204
    US$169
    SAVE US$35
    US$204
    US$169
    SAVE US$35
    US$204
    US$169
    SAVE US$35
    Traveller (1702)
    Room & Suite (418)
    Pool & Beach (269)
    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “water slide” (195 reviews)
    “manta rays” (333 reviews)
    “keauhou bay” (106 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Deals (13)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Mountain View Room - Non-refundable
      US$204US$169
      View Deal
    • Room, Mountain View
      US$204US$169
      View Deal
    • Room, Mountain View
      US$204US$169
      View Deal
    View all 13 deals from US$169
    Kona Seaside Hotel
    1,188 reviews
    #5 of 14 hotels in Kailua-Kona
     
    Holiday Inn Express Hotel & Suites Kailua-Kona
    425 reviews
    #2 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,951 reviews
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    Write a Review
    Reviews (2,567)
    Traveller rating
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    There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
    See the most recent reviews

    201 - 205 of 2,313 reviews

    Reviewed 21 March 2017

    The hotel design and is good, the staff are also helpful. But the price is super expensive, e.g., they charge you $5 for a bottle of water. Moreover, the food has the same problem, you can get the trolley and get a good food with...More

    1  Thank Reza_RR
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 23 March 2017

    Aloha, Thank you for choosing to stay with us. We value your feedback and will share your comments with our Food and Beverage Leadership team, so we can improve the overall guest experience. Thank you for acknowledging our friendly and helpful staff. We hope to...More

    Reviewed 21 March 2017 via mobile

    This place is a dump. As an SPG platinum I was ashamed that this is what they're calling a Sheraton. The room was gross and dated, the hallways loud the elevators take FOREVER, the lounge was useless, food so so. Service was poooooor, room cleaned...More

    Thank Danilo M
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 23 March 2017

    Mahalo for staying with us at the Sheraton Kona. We strive to exceed each of our guests expectations and clearly we missed the mark. Please know that we will start our capital re-investment into the hotel which will target our guest rooms and public spaces...More

    Reviewed 21 March 2017 via mobile

    I booked this resort as part of a package deal. We were out enjoying the island most of the time so we weren't even at the resort except to sleep, they still managed to screw up our stay. Our room had cockroaches in it, our...More

    Thank Jesse F
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 23 March 2017

    We sincerely apologize for the challenges that you experienced during your recent stay and have shared this with our management team so that we may improve our guest services.

    Reviewed 21 March 2017

    My theory is that this is not a real Sheraton. Consider the following: * A real Sheraton would not have bell-hops that were rude to you when you first arrived. * A real Sheraton would program your room key cards right the first time. *...More

    2  Thank Ken S
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 23 March 2017

    Thank you for staying with us at Sheraton Kona and for providing your feedback. We strive to exceed each of our guests expectations and clearly we missed the mark. We would like to take this opportunity to connect with you via phone by calling the...More

    Reviewed 21 March 2017

    1) No welcome service. My wife was expecting a flower garland as a welcome reception. She was disappointed. 2) BATHROOM NEEDs UPDATE - NOW - CHECK PHOTO 3) Pool has a very big water slide for kids, but it closes at 6:00pm. Kids were disappointed...More

    Thank m p
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 22 March 2017

    Thank you for choosing to stay at the Sheraton Kona. We value your feedback and will share this with our leadership team. We will also begin our capital re-investment into the hotel which will target our guest rooms to bring more life and TLC to...More

    Kona Seaside Hotel
    1,188 reviews
    #5 of 14 hotels in Kailua-Kona
     
    Holiday Inn Express Hotel & Suites Kailua-Kona
    425 reviews
    #2 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,951 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Mauna Lani Bay Hotel & Bungalows
    1,979 reviews
    #3 of 4 hotels in Puako
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    Details
    • Price range
    • US$198 - US$404 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
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    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1702)
    Room & Suite (418)
    Pool & Beach (269)
    Dining (114)
    Hotel & Grounds (1345)
    Bathroom (56)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Mauna Lani Bay Hotel & Bungalows
    1,979 reviews
    44.36 km away
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,951 reviews
    9.71 km away
     
    Kona Seaside Hotel
    1,188 reviews
    9.74 km away
     
    Holiday Inn Express Hotel & Suites Kailua-Kona
    425 reviews
    9.34 km away
     
    Nearby Restaurants
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    Kenichi Pacific
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    Nearby Attractions
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    185 reviews
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    Ask a question
    Questions & Answers
    ToddLi01
    8 August 2017|
    AnswerShow all 8 answers
    Response from Mary U | Reviewed this property |
    They hadn't been completed when I left on July 29th.
    1
    Vote
    chinhpm
    21 June 2017|
    AnswerShow all 10 answers
    Response from PetsRFamily2 | Reviewed this property |
    Yes, it does. Our Favorite hotel in Kona..right in town ..walk everywhere.
    0
    Votes
    Monique N
    21 April 2017|
    AnswerShow all 3 answers
    Response from James D | Reviewed this property |
    Not sure, but I see a post above that says yes..... enjoy your stay if you do!
    1
    Vote
    Room Tips
    "ask for one with a sea view"
    Read review
    "If you have to stay here, at least go for an ocean front room, it's the only thing going for this place."
    Read review
    "Oceanfront room"
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    "Look for a room on the higher floors away from the pools"
    Read review
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