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smartline Bluesun Neptun

Hotels.comUS$226*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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smartline Bluesun Neptun
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262 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Reviewed 9 October 2016

This was my first time travelling with my boyfriend's family, also my first time at an all inclusive hotel. My hopes were very high and they had told me much about their earlier experiences at different hotels with all inclusive. -Last meal? When we arrived, they rushed us downstairs for lunch (which was almost over, it was like 20 minutes...

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Helpful?
1Thank Kristin Marie B
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Kristin Marie B, thank you for your review, we appreciate your honesty. We are sorry our hotel didn't quite meet your expectations. The reason why lunch couldn't be your last meal is that our check out is until 11:00, and lunch lasts between 12 - 14:00 h. We have HACCP certificate, which guarantees food, hygiene and standard quality, thus...

Dubrovnik, Croatia
Reviewed 9 September 2016 via mobile

The staff is really friendly, literally couldn't find no staff member that was not smiling and happy to help you(the receptionists, the restaurant's staff, the cleaning lady and the lady in the gym). The rooms are very comfortable and clean, and the furniture modern, more than some three-star hotels usually offer. The food is good and there is plenty to...

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Helpful?
Thank nadina91
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear nadina91, thank you for writing us such a lovely review and awarding us with the highest rate possible. We are glad to see you were satisfied with our pool, location, rooms, restaurant and of course, our kind staff. We are grateful for this special mention of our staff, reviews like yours make us feel even more proud of them....

cardiff uk
Reviewed 6 September 2016

Good points... Had a lovely room in main block, with beautiful views...we had paid extra so felt it was worth it. Restaurant very well run...two areas each with own buffet and help yourself drinks. All inclusive worked well for us, though no sparkling wine, except in pay bar. Very good food and lots of local specialities. Staff extremely helpful and...

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Helpful?
2Thank vjj
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear vjj, Thank you very much for sharing your experience. We are happy to hear that you and your family have left home with a smile. We highly value that you have chosen Tucepi and All Inclusive vacation concept in hotel Neptun. Our hope is that you will entrust us with your next holiday... As for your observations regarding lifts,...

Canterbury, United Kingdom
Reviewed 3 September 2016

Ideally situated just a few metres from the beach. ( beach is small pebbles like a lot of the area ). We had brilliant rooms over looking the sea with a balcony, rooms are a bit narrow but still comfortable, we had the sofa bed made up for our grand daughter otherwise there would have been more room. The sofa...

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Helpful?
1Thank Peter A
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Peter A, Thank you for sharing your enjoyable moments. We are lucky to have a a nice and enthusiastic animation staff whose positive energy is contagiously cheerful and fun ! Stay in good spirits... and hope to welcome you again soon... Kind regards, Jure Juran Accommodation Manager

London, United Kingdom
Reviewed 29 August 2016

The Bluesun Neptun is a good family hotel which provides all-inclusive accommodation right on the beach in the wonderful resort of Tucepi, nestled between massive mountains and the beautifully clear Adriatic sea. We stayed in one of the outer blocks, 2 mins from the pool area and restaurant. We had three double rooms, each of which was modern, clean, with...

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Helpful?
1Thank Haddock2012
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Haddock2012, thank you so much for your wonderful review and the high rate you have awarded us with. We would love to see you again in Bluesun hotel Neptun. Thank you for complimenting our rooms, facilities and location. We are looking forward to welcome you again in beautiful Tucepi. Thank you for giving us your trust. Best wishes, Jure...

Reviewed 27 August 2016 via mobile

Stayed here for a week at the beginning of August and would definitely recommend this hotel! The hotel throughout was spotless and our room was spacious will loads of hangers and storage space. I would recommend booking excursions with the hotel as they are very reliable and the transfers were always on time. We did Dubrovnik, Plitvice lakes, Krka national...

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Helpful?
3Thank BethanyE123
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear BethanyE123, thank you so much for giving us your trust and awarding us with the highest rate. We feel truly proud knowing that you have recognized all the effort our staff and management put in. We appreciate all your compliments, especially the ones given to our excursions and reception staff. It would be lovely to welcome you again next...

Paris, France
Reviewed 26 August 2016

Keep in mind we arrived at this location for our last 5 days in Croatia and had stayed in many places prior...Dubrovnik, Havar, Plitvice, Seget...but sadly our trip did not end on a high note. The pool area is very sparse and has a bit of a run down feel. The "lawn" isn't very attractive and the pool area is...

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Helpful?
3Thank mstraveler555
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear mstraveler555, thank you for your honest review. We feel sorry some of our hotel's aspects didn't quite meet your taste or expectations, but we are grateful for your observations and for being open with us. By doing so, you help us tremendously to improve our service and guests experience. Sincerely, Jure Juran, Accommodation Manager

Belgium
Reviewed 22 August 2016

I stayed here for a week with my brother and my parents. We chose this hotel because of the good reviews on Tripadvisor and we were not dissapointed. However the start of our holiday could have been better, as my brother and I had mold in our bathroom and next to our bed. The first night, we ignored it, but...

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Helpful?
1Thank Laetitia1991
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Laetitia1991, thank you for your review and your specific, valuable comments. We highly appreciate your loyalty, and sincerely apologize for mold. We are glad our staff managed to help you and upgrade your room. Thank you for giving us your trust. Kind regards from sunny Tucepi, Jure Juran, Accommodation Manager

Reviewed 21 August 2016 via mobile

I loved this holiday. Something for all the family. Beautiful hotel, lovely food, OK entertainment. Staff were fantastic. Special words for Nives, Zaljana and Ivana. Lovely people. Jure serves the best omelettes I've had on holiday!. Crowded but shows how popular it is. Had no problems whatsoever and want to be back now and only got home last night! Want...

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Helpful?
2Thank Jason E
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Jason E, the compliments you gave us for our staff and food and your recommendation makes us proud and also motivate us to continue doing our best. We are glad you enjoyed town of Tucepi, and our location, environment and beaches. We hope to host you and your family again. We appreciate you for giving us your trust. Best...

Nova Gorica, Slovenia
Reviewed 15 August 2016

Me and my girlfriend stayed for the second time in the annexe of the hotel, which is ideally located. Surrounding of the hotel is very clean, tidy and illuminated in the evening. The rooms are modern, renovated, and very clean. Air conditioning and wi-fi work perfectly. The staff is very helpful and friendly. The sea is cristal clear and the...

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Helpful?
1Thank Jernej G
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Jernej G, thank you taking your time and describing your lovely holiday to us. Also, we are grateful for you awarding us with the highest rate. Feedback such as yours makes us genuinely proud and motivates us to continue doing our best in providing top service to our guests. It would be wonderful to have the opportunity of hosting...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Renovated in 2014, the all inclusive Bluesun Hotel Neptun is only 30 meters from the beach and is adjacent to the promenade walkway. Surrounded by old olive trees and other Mediterranean vegetation, the Neptun provides a beautiful ambiance for a summer holiday for families with children. ... more   less 

Additional Information about smartline Bluesun Neptun

Address: Slatina 4, Tucepi 21325, Croatia (Formerly Bluesun Hotel Neptun)
Region: Croatia > Dalmatia > Split-Dalmatia County > Tucepi
Price Range: RM450 - RM1,605 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — smartline Bluesun Neptun 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Bluesun Hotel Tucepi
Hotel Style:
#3 On the Beach Hotel in Tucepi
#5 Family Hotel in Tucepi
#5 Romantic Hotel in Tucepi
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Questions & Answers

Here's what travellers have asked, with answers from smartline Bluesun Neptun staff and other travellers.
32 questions
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Questions? Get answers from smartline Bluesun Neptun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the hotel are larger and better views. Also lifts.”
annesP8722NJ, 18 May 2017 | Read review
“Get a sea view room, it is totally worth it!!”
770TraceyW, 15 Nov 2016 | Read review
“All rooms good”
petera110, 3 Sep 2016 | Read review
“I would have stayed in Makarska knowing what I do now.... it appears only the rooms in the tower have beachside views.”
mstraveler555, 26 Aug 2016 | Read review
“The annexes are quieter.”
472jernejg, 15 Aug 2016 | Read review
5 of 5
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US$226* /night
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Prices are for 1 room, 2 adults
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