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Hilton Garden Inn Atlanta NW / Kennesaw Town Center

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Hilton Garden Inn Atlanta NW \/ Kennesaw Town Center
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479 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta NW / Kennesaw Town Center
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Showing 471: English reviews
Atlanta, Georgia
Reviewed 3 weeks ago

Don't stay here while they are remodeling! Messy and over priced! Two bottles of cheap water and no cookies! Hallway was a mess with light fixtures hanging from electrical cords. Room was only partially remodeled and dusty!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X6914NLjamesf
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback. We're very sorry to hear that our renovation negatively impacted your guest experience. We did all that we could to minimize the inconvenience. I'm happy to report that the work in our corridors is now complete. I would love an opportunity to make things up to you. Please...

Charlotte, United States
Reviewed 3 weeks ago

This HGI is very clean and convenient to stores and restaurants. It has a friendly staff that always says yes to any request. Check out the pool and shopping. It is my go to hotel in Kennesaw GA. I highly recommend you go and use this hotel when you are here.

Review collected in partnership with Hilton Garden Inn
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Thank Todd S
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, We sincerely appreciate the generous review you've given! Our team operates on a philosophy that reduces our business to two keep elements: Cleanliness and service. Our focus is to do whatever possible to exceed expectations in those two areas, so it's great to hear that you experienced it personally. We look forward to serving you again in...

Florida
Reviewed 4 weeks ago

We were here for a wedding. Staff was polite but they forgot to give me my breakfast voucher when I checked in. Breakfast was made to order and very tasty. Renovations were underway but they were not bothersome. When we checked out, the front desk clerk asked how it was and my husband responded, "it would have been better if...

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Helpful?
Thank WMDBIGRIG
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience. I'm happy to hear that you had favorable interactions with most of our staff. I certainly wish your concerns about the noise disturbance were handled in a more empathetic manner. Our goal is to serve all of our guests with equal honor, and it seems we fell a...

Jefferson, GA, United States
Reviewed 4 weeks ago

We wanted to visit Kennestone Hospital and visit the area the next morning. This location was close to the hospital and allowed easy access to I-575 north. The hotel was in process of being remodeled but did not interfere with our comfort in the least. While the facility was aged and can benefit the make over, our furnishings were clean...

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Helpful?
Thank Tim L
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for taking time to highlight your experience with us. It gives us great pride to know that the service and food & beverage experiences exceeded your expectations. I'm sure Tamika will be excited to know that you enjoyed her service. She is one of our most dedicated team members and we're lucky to...

Scottsdale, Arizona
Reviewed 20 February 2017

The hotel was okay but my room had a urine smell and a major leak occurred in the bathroom the morning I was leaving. This forced me to leave the room before I was completely ready. When reporting the problem, I was told a credit of 10,000 points would be added to my account for the trouble but I have...

Review collected in partnership with Hilton Garden Inn
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Thank 266natalien
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, We are terribly sorry about the maintenance issue you encountered during your stay. Guest satisfaction is extremely important to us, so it's no surprise that the desk agent offered points for your inconvenience. I'm happy to follow up on the transaction to ensure that you receive them as promised. I would appreciate if you could give me...

Warrnambool, Australia
Reviewed 18 February 2017

Hotel that offers a feel of home. Strategically located nearby commercial center, sport/leisure complex, and good restaurant joint. Although hotel serve superb food at its restaurant. Simply with great amenities

Review collected in partnership with Hilton Garden Inn
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Thank James B
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to share your feedback with the Trip Advisor community. It's wonderful to hear that we made you feel at home. Please know that you are always welcome; we have a lot more love to give! In Service, Harman Hall, GM

detroit
Reviewed 18 February 2017

Beautiful hotel and a fabulous staff that was friendly and helpful. My only problem was that for the money breakfast should have been included. Because of a GPS problem that took us another half hour we were tired and cranky from traveling in the dark after eleven long hours. I told the receptionist what happened and she gave us two...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bluesapphire24
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for the kind words about your experience with us. Hopefully, the complimentary breakfast offered by our Guest Service Representative added a glimmer of light to what sounds like a long trip. I did want to advise you that we do offer a great package that includes breakfast. It's a great value and I recommend you...

Kennesaw, United States
Reviewed 17 February 2017

Had such a lovely experience here with my boyfriend and it was definitely worthwhile to come here and spend such a lovely day at this hotel. Of course, the price was high for the day we booked the room due to it being a holiday and getting a room with a whirlpool. I will be coming back again to here...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank satoshm
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you on such a special day. It's wonderful to know that you enjoyed the service and amenities during your stay. We hope to be a part of what could become a beautiful tradition for the two of you! Warm Regards, Harman Hall, GM

Columbus IN
Reviewed 15 February 2017

The hotel is easy to reach from the I75 exit. The area had experienced a significant (for Atlanta) snowfall and icy conditions. Though local schools were closed and side roads were a mess, everything was fine at the hotel. The parking lot was cleared, and our check in was simple. The room was quite, and the machines in the exercise...

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Helpful?
Thank Sunshinier
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you very much for the flattering review! It appears that our preparations for the inclement weather really paid off, as it seems that you were not inconvenienced by it. Many of my team members volunteered to stay at the hotel overnight to avoid getting stuck at home; they wanted to be here to serve our guests....

Portsmouth NH, United States
Reviewed 14 February 2017

Very fast efficient check-in. Hotel staff was very friendly and courteous. Restaurant and bar staff was very efficient and helpful. In-room fridge and microwave a good bonus. Overall excellent experience and would recommend to anybody coming to the area for business or family getaway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark O
Tammy G, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for taking some time to share your experience! We really appreciate your endorsement and look forward to serving you in the future. We wish you safe travels! In Gratitude, Harman Hall, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn Atlanta NW / Kennesaw Town Center

Address: 895 Cobb Place Blvd NW, Kennesaw, GA 30144-6806
Region: United States > Georgia > Kennesaw
Price Range: RM571 - RM1,014 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta NW / Kennesaw Town Center 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Nw / Kennesaw Town Hotel Kennesaw
Hilton Garden Inn Kennesaw
Hilton Kennesaw
Hotel Style:
#2 Business Hotel in Kennesaw
#3 Romantic Hotel in Kennesaw
#3 Family Hotel in Kennesaw
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center staff and other travellers.
2 questions
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Pikeville, Tennessee
over a year ago
Sturgis

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Questions? Get answers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great room on 3rd floor”
 of 5 bubbles diane2179, 10 Feb 2017 | Read review
“Away from the road is always good to ask for.”
 of 5 bubbles gusb2013, 30 Nov 2016 | Read review
“King room. We were at the end of the hall and it was very quiet.”
 of 5 bubbles lowogo, 20 Jun 2016 | Read review
“Go to Embassy Suites”
 of 5 bubbles DJ82184, 29 Nov 2015 | Read review
“The hospitality suite was great!”
 of 5 bubbles 49deann, 4 Jul 2015 | Read review
5 of 5