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Hilton Garden Inn Atlanta NW / Kennesaw Town Center

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Hilton Garden Inn Atlanta NW \/ Kennesaw Town Center
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467 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta NW / Kennesaw Town Center
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Showing 459: English reviews
Vero Beach, Florida
Reviewed 15 August 2016 via mobile

The staff was extremely friendly and helpful . They go above and beyond to meet the needs of the customers , especially Irena and Tamyra (front desk). The hotel was spotless! As was the lobby and breakfast area. Breakfast was great! The cook was wonderful. Fresh omelette was made perfect. All the food was fresh and very good. Dinning room...

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Helpful?
Thank tkcdac
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you very much for allowing us the pleasure of serving you. I'm happy to hear that you enjoyed your interaction with our team members. They work very hard so it's always nice to see them acknowledged by our guests. Should your travels bring you back to our area, we'd love to have you stay with us...

Charlotte, North Carolina
Reviewed 13 August 2016

I needed a last minute reservation for a long weekend in Kennesaw. Fortunately, the hotel where I usually stay was booked and I reserved this hotel online. From arrival to departure, everything was exceptional. The hotel is clean and beautifully maintained. The staff are helpful and friendly and the breakfast was wonderful. I highly recommend this hotel.

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Helpful?
Thank Gayle593
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for the fantastic review! We're thrilled to hear that your experience was wonderful from start to finish. It is our pleasure to be your preferred hotel for future trips; we're committed to providing you with an excellent experience every time. Best Wishes, Harman Hall, GM

Washington DC, District of Columbia
Reviewed 10 August 2016

I booked the wrong hotel, but I am so glad I did! Staff, service, venue and meals were all great! Convenience to lack restaurants and shopping was phenomenal. I took advantage of the easy and straight shot to downtown Atlanta. I'm returning in two weeks!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lisatQ9853VH
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, We are very fortunate that the booking error gave us an opportunity to serve you! It's wonderful to hear that our location was not only convenient, but also provided you with the service experience you want and deserve. We look forward to seeing you next week. Thank you for your business and the fantastic review! In Service,...

Cookeville, Tennessee
Reviewed 10 August 2016

My friends and I went to the Six Flags Waterpark and wanted to stay the night in Georgia so that we wouldn't have to drive 8 hours in one day. Since I work at a Hilton property myself, I am very picky about where I stay. This hotel is nothing short of fantastic. The staff is courteous and very accommodating!...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 421abigailb
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you. As a fellow hotelier, I know that it is rare that we get to be on the other side of the service equation! I'm very happy that you and your family enjoyed your time with us. We appreciate the kind words and gladly welcome you back for...

Milford, Ohio
Reviewed 7 August 2016 via mobile

A third party booked a suite at this hotel for our family of five. They do not have rooms for parties of five. The hotel worked hard to rectify the situation for us. They even called another hotel to see if they had any vacancies. In the end, we stayed here and one kid slept on the floor. It was...

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Helpful?
Thank OhioRavenLunatic
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for being so patient and understanding under the circumstances. We have taken additional steps to rectify the matter with the third party travel partner to ensure that their information on our hotel is accurate. This certainly isn't something we'd want to happen to anyone else. Again, we really appreciate you allowing us to...

Lake Mary, Florida
Reviewed 1 August 2016

I stayed here July 22nd-25th with my daughter for a basketball tournament. I love the check in through the Hilton app. It really expedites the process. All staff we interacted with were professional as well as pleasant to talk to. I ate breakfast twice. While $10.99 initially sounds expensive when you consider the variety and amount of food offered it's...

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Helpful?
1Thank joesupra
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience with the Trip Advisor community. It was one of the most thorough reviews I've read recently and I'm sure it will be very helpful to those who are considering staying at our hotel. Should you and your family return next year to play in a tournament, we would...

Reviewed 30 July 2016 via mobile

We stayed here twice during our annual trip to Florida. The staff is friendly and professional. The facility is modern and clean. The breakfast was a good value and tasty. We'll definitely be coming back next year.

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Helpful?
1Thank RSW75
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for choosing us as your preferred hotel for your family's annual Florida trip. We want you to know that we appreciate your business and will continue to work hard to exceed your expectations. On behalf of the entire team, I offer my gratitude and best wishes in the coming travel months. Sincerely, Harman...

Clinton
Reviewed 27 July 2016

The only problem with this hotel is the breakfast it is over priced and not that good of quality of food. The service is slow and they cannot get your order right and the food is cold once you get it. Other than that it is a great place to stay, the rooms are clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jimmy R
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you. I must admit that I'm disappointed that we failed to provide you with the breakfast experience you deserve. Our breakfast offering is a source of great pride for us and many of our guests in the past have raved about the service and food. I deeply regret...

Reviewed 26 July 2016 via mobile

I love when a hotel is right in the middle of lots of restaurants and shops. When you are staying several nights, it's so nice to have a variety to choose from. The Hilton Garden is always beautiful and the rooms are nice. It's one of my favorite hotels. Very clean and modern. I highly recommend this hotel, if you...

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Helpful?
1Thank naturalhealth_plexus
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for taking an opportunity to share your thoughts on our hotel. We are happy to hear that you found our location convenient and our guestroom aesthetically pleasing. We look forward to serving you again on your next trip to the area. I wish you safe travels on behalf of the HGI Kennesaw team!...

Savannah, Georgia
Reviewed 16 July 2016

Property is well kept and clean. Staff were very friendly and glad to help! Emily was super sweet and the executive housekeeper gave us everything we needed! They even helped me locate a missing a bag of clothes after I checked out! Great property!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Dale C
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, I am very happy to hear that you had an enjoyable stay with us. You have my sincere thanks for taking time to highlight the efforts of Emily and our Executive Housekeeper. They are both rock stars among their colleagues and have reputations for caring deeply about their work. I'll be sure to pass your gratitude along...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn Atlanta NW / Kennesaw Town Center

Address: 895 Cobb Place Boulevard, Kennesaw, GA 30144
Region: United States > Georgia > Kennesaw
Price Range: RM529 - RM1,017 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta NW / Kennesaw Town Center 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Nw / Kennesaw Town Hotel Kennesaw
Hilton Garden Inn Kennesaw
Hilton Kennesaw
Hotel Style:
#2 Business Hotel in Kennesaw
#3 Family Hotel in Kennesaw
#3 Romantic Hotel in Kennesaw
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center staff and other travellers.
2 questions
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Pikeville, Tennessee
11 months ago
Sturgis

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Questions? Get answers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great room on 3rd floor”
 of 5 bubbles diane2179, 10 Feb 2017 | Read review
“Away from the road is always good to ask for.”
 of 5 bubbles gusb2013, 30 Nov 2016 | Read review
“King room. We were at the end of the hall and it was very quiet.”
 of 5 bubbles lowogo, 20 Jun 2016 | Read review
“Go to Embassy Suites”
 of 5 bubbles DJ82184, 29 Nov 2015 | Read review
“The hospitality suite was great!”
 of 5 bubbles 49deann, 4 Jul 2015 | Read review
5 of 5