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Hotel Sorrento

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#25 of 100 Hotels in Seattle
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Sorrento
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841 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Silverdale, Washington
Reviewed 4 weeks ago

I stayed at this beautiful hotel while my father was in the hospital nearby. First of all, the discounted rate offered for hospital guests was fantastic! It made it so easy to go back and forth to the hospital -- even in the wee hours of the night. Secondly, ALL of the staff were so kind! It was clear to...

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Helpful?
1Thank Sally S
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you very much for sharing your feedback and for staying with us. We are glad we could make your stay more comfortable during this difficult time for you and your family, but we are so very sorry for your loss. Please let us know if there is anything we can do for you in the future.

Norfolk, Virginia
Reviewed 4 weeks ago via mobile

We stayed for two nights while visiting Seattle. Older hotel up the hill a little ways but walkable to the market and down town area. Well maintained and updated but retains a ton of charm.The most comfortable bed and bedding on our 12 day trip. My favorite part was sitting in front of the fireplace in the lobby having a...

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Thank Cedsmom
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for your kind review - we are thrilled that you appreciate our charm and history! We also love cozying up to the fireplace with a glass of wine and dessert, and that glass of wine will be waiting for you when you return!

Ilkley, United Kingdom
Reviewed 4 weeks ago

We spent 5 nights at The Hotel Sorrento this week. Our first visit to Seattle and we could not have been made more welcome. A business trip, the extra space in our suite was worth it. Stephen, the concierge, and all the team were very helpful.

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Helpful?
Thank Melanie K
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you - we are so glad we got to be a part of your first trip to Seattle! I'll be sure to pass on your kind words about Stephen and the rest of our staff. We hope to see you in the future!

Los Gatos, California
Reviewed 4 weeks ago

We spent over two weeks at the Hotel Sorrento to take care of my son who broke his neck in a snowboarding accident. Thankfully, he will be fine, but it was an extremely difficult couple of weeks while we waited to determine whether or not he would need surgery. Since we don't live in Washington, we needed to find a...

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Helpful?
Thank Renee P
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

We are so glad to hear your son will be fine, and want to thank you for your positive feedback. I will pass on your kind words to our team, and we are so happy to know that you are confirmed Hotel Sorrento customers! We hope to see you again when you are next in Seattle.

chesapeake, virginia
Reviewed 17 March 2017 via mobile

Very nice hotel. The woodwork in the lobby is incredible. The rooms look like they were recently renovated, as claasic chic (did i spell that correctly?). While our room was not large, it was well designed and cozy. Our bed was very comfortable and the robes were a nice addition. We enjoyed sitting downstairs in front of the gorgeous fireplace...

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Thank t c
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for your kind words about our hotel! We are so glad you enjoyed your stay, and we hope to see you again in the future!

San Diego, California
Reviewed 17 March 2017

This is the kind of hotel that ruins you for others. It's an old hotel that has clearly been lovingly cared for with a great bar restaurant and Great Room(?) that has a wine tasting every evening from 5-6. The rooms are spacious enough and the beds are AMAZING. The rooms are all equipped with their own coffee presses which...

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Helpful?
Thank roblobsta
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you so much for your a wonderful review! We're thrilled that you enjoyed your time with us. We truly appreciate your comment about our staff and service - they always strive to make our guests feel at home and welcome! We hope to welcome you back again then next time you're in Seattle!

washington state
Reviewed 10 March 2017

Always stay here when I am in Seattle, amazing beds, the hunt club down stairs makes the best bloody Mary to go with your burger. The staff is always friendly, rooms are amazing, I recommend the jr suite if spending more than 1 night

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Thank sungirl22250
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for your kind comments and for choosing us when you travel to Seattle. We hope to see you again soon!

Seattle, Washington
Reviewed 8 March 2017

We chose the Hotel Sorrento to host our wedding block. We can't say enough good things about this hotel. Even thought we didn't host our wedding there, they went over and above to accommodate us. When unexpectedly cold and rainy weather threatened our outdoor wedding pictures, they opened the penthouse suite for us no questions asked. Our friends and family...

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Helpful?
Thank jsig12
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you so much for choosing to stay with us for your wedding! We were thrilled to be part of your special day, and are so glad that your family and friends enjoyed staying as well. We hope to welcome you back again soon! Congratulations!

Reviewed 27 February 2017

The customer service was excellent and the rooms are charming. The building is old and they have done a good job making the rooms charming and befitting a boutique hotel. There was some wear and tear in the room and bathroom but very happy with the comfort of the bed, sheets etc... I was thrilled that the valet knew my...

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2Thank Laurie V
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you very much for providing your feedback, Laurie! We appreciate that you chose to stay with us, and are so glad you found our hotel charming. We hope to welcome you again the next time you want a getaway!

Dublin, Ireland
Reviewed 22 February 2017

From the minute the car pulled up outside, I felt we were in for a treat. It is not a place for minimalist loving, clean lines types but if you want old world grandeur & a cosy, shut out the world, maybe even a club feel then this is the spot. Great staff, good food, very comfortable ensuite bedroom. It...

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3Thank Mayloughlin
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you so much for you comments, Mayloughlin! We're so glad you appreciated our quirky coziness and our staff! We hope to welcome you back again soon.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fireside Room At the Sorrento Hotel
Fireside Room At the Sorrento Hotel
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on First Hill overlooking downtown Seattle the Sorrento Hotel infuses a classic old world style with modern conveniences. ... more   less 

Additional Information about Hotel Sorrento

Address: 900 Madison St, Seattle, WA 98104-1234
Region: United States > Washington > Seattle
Price Range: RM902 - RM2,046 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorrento 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Sorrento Hotel Seattle
Hotel Style:
#15 Luxury Hotel in Seattle
#18 Business Hotel in Seattle
#23 Family Hotel in Seattle
#25 Romantic Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorrento staff and other travellers.
11 questions
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Questions? Get answers from Hotel Sorrento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 204 looked out over a parking garage behind the hotel; delivery and trash trucks are practically right outside your window.”
MMama, 18 Apr 2017 | Read review
“Rooms not facing Madison are quieter.”
reneep911, 23 Mar 2017 | Read review
“The hotel has some suites with character and atmosphere - there are a couple of penthouse suites (but not cheap)”
I8319YRsueh, 19 Jan 2017 | Read review
“Oldest Hotel in Seattle, Cool Rooms, Cool Views.”
785philf, 12 Jan 2017 | Read review
“I've stayed in several, and always had a good experience.”
0x616e63, 5 Jan 2017 | Read review
5 of 5