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The only positive for this hotel was a good view (but many hotels in Seattle have that). The rooms were outdated and moldy. Hallways had no AC and elevator was too slow to bother. The clincher was the total lack of service. Hotel staff made...More
3 Thank SixtyThree63
Response from Gerald G, General Manager at Holiday Inn Express Seattle City CenterResponded 9 January 2014
My apologies for your experience. I personally embarrassed to see this happened. If you would like to discuss further please feel free to contact me at your leisure.
We stayed for 4 nights at the end of December. Overall, we liked our stay. Front desk staff were all friendly and helpful. Breakfast was as good as one would expect in a 2 - 3 star hotel. Breakfast staff worked very hard to keep...More
The Parking is limited, if you arrive late chances are you need to park in lot across the street. Disappointed that wireless internet doesn't work with apple products. The breakfast was good, with many choices.More
Response from Gerald G, General Manager at Holiday Inn Express Seattle City CenterResponded 7 January 2014
Thank you for your review. I regret your stay was less than satisfactory especially with the internet. We are looking into it and hope to have i resolved soon. I appreciate this feedback as it helps us to identify the areas we can improve....More
Left our room after a brief rest to see the Space Needle. On our return we noticed our ipad and 2 chargers gone. My husband filed a complaint and was told the managers will have a meeting the next morning. I went to see some...More
3 Thank dette27
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Seattle City CenterResponded 17 January 2014
We certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure environment. We take comments...More
Very guest friendly hotel.
In spite of late arrival due to stormy weather the desk staff were very helpful suggesting close-by restaurants which would be open,
Complimentary hot breakfast had a good variety of offerings suitable for my gluten-free diet.
US$160 - US$371 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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