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Hotel Nexus, BW Signature Collection

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2140 N Northgate Way, Seattle, WA 98133-9007
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (66)
Room & Suite (58)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#80 of 117 hotels in Seattle
Location
Cleanliness
Service
Value
Hotel Nexus offers a fun motel-like, Pacific Northwest experience in North Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle on a scheduled route, high-speed wireless Internet; free parking, business center, fitness center, seasonal outdoor pool, and an award winning local fare restaurant with room service. Guestrooms include granite counter-tops, hardwood furnishings, Serta Perfect Sleeper Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Dogs allowed in specific rooms (fee).
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Room & Suite (58)58
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish, Arabic, Chinese and 1 more
1,153Reviews18Q+A100Room tips
Traveller rating
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Popular mentions
pgbrown12084 wrote a review 18 Jan
Seattle, Washington1 contribution
The hotel is really visually appealing when you see it pulling into the parking lot. It sets an expectation that you are getting a quality stay. This is partially true. Pros - Very nice staff -Super speedy check in (I checked in in advance via the website) - The Hydrotherapy tub is amazing. Just spring for it. Great way to unwind after a long day. -The breakfast is pretty good. Cons - It's LOUD! Despite the appealing exterior, the hotel is really cheaply built. I could hear every word my neighbors said. I heard every hospitality cart that rolled by. I heard every step taken above me. And I heard every car on the street. **You can fix a lot of this by requesting a room on the back side of the hotel where there is less foot traffic. Maybe consider earplugs if you're a light sleeper.** -Minor thing but they could leave some instructions on how to use the Hydrotherapy tub. It took me a while to figure out how to turn it off. And once I figured it out, I nearly emptied my bowels when the pump came back on to clear out the pipes half an hour later! **Tip: press the logo button on the control panel to turn it off. And expect a terrifying spray of water about half an hour after you empty the tub.**
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Peter Smiley, Owner at Hotel Nexus, BW Signature Collection
Responded 4 days ago
pgbrown12084 I appreciate the time you have taken to write a review and am grateful for your support of our hotel. Our goal is always to exceed your expectations and I am so happy to hear that your stay with us was a positive experience! Thank you again for your time and we look forward to seeing you in the future!
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Molly R wrote a review 11 Jan
1 contribution
Never will I EVER stay at this slummy hotel again! I got a call 2 hours before check in saying that the suite we reserved a month prior was no longer available. After the hotel attendant spoke with a manager, she called me back and said now the suite is available. Good news right?? Not so much... Get there, check in, unload things for our family of 5, one being our teenage daughter with mobility issues. We make our way up to our room, in the elevator that reeked of urine, only to walk by a room of what appeared to be full of prostitutes. We open the door to our room next door and are about knocked over by the stench of cigarette smoke and filth. The kitchen table had about 50 cigarette burns and there were what looked like blood stains on the floor. Now all our belongings smell like nasty smoke just from being in there for a few minutes! I go all the way back down to complain, making my daughter with disabilities walk all that way again. I asked for adjoining rooms, which was accommodated, but upon checking in to those, it was dirty too and completely unsanitary. It’s COVID time people!! The toilets had wet toilet paper stuck to the back of the seat!! Floors were sticky 🤮🤮 The straw that broke the camel’s back was the strung out dude who stood outside the window staring at me and then proceeded to dance. There was no way in HELL my family was staying there! Completely unsafe and disgustingly dirty. We have stayed at Nexus many times and never has it been like this. Thankfully there is a new Hotel in the area, Courtyard by Marriott, that will be getting our business from now on! Clean, updated rooms and secure parking!
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Date of stay: January 2021Trip type: Travelled with family
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Response from Peter Smiley, Owner at Hotel Nexus, BW Signature Collection
Responded 1 week ago
I would like to apologize for what happened during your stay at Hotel Nexus. We should have done better. The city of Seattle has many social issues that need to be fixed and our business, like many other business, is working very hard to help address these types of concerns. I'm sorry some of these social issues affected your stay. Thank you for bringing these issues to our attention as we always appreciate any feedback that will help us grow and improve.
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kamotengKAHOY wrote a review Nov 2020
1 contribution
Came it at 6am, receptionist by the name of Jane, she’s wearing eyeglasses, was working a nightshift, yet, still very hospitable, professional and upbeat. I was left with a positive impression! Me and my wife was very delighted.
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Date of stay: November 2020Trip type: Travelled solo
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Tom Simms wrote a review Oct 2020
Granite Bay, CA26 contributions3 helpful votes
This hotel is located in a busy parking lot. It was very noisy the entire night. Loud voices, doors slamming, loud music, etc. We left two days early. At checkout, the only other guests in the lobby voiced the same complaints.
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Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Peter Smiley, Owner at Hotel Nexus, BW Signature Collection
Responded 26 Oct 2020
Please accept our sincerest apologies that your stay was anything less than perfect. Our goal is always to exceed your expectation and I'm very sorry that was not achieved. I have sent you a private message to discuss your stay further. Thank you for bringing these issues to our attention as we always appreciate any feedback that will help us grow and improve.
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richardaU4701QJ wrote a review Oct 2020
Las Vegas, Nevada4 contributions1 helpful vote
no toilet paper, lamp didnt work, fan in bathroom sounded like a truck,coffee maker didnt work, manager at the front desk was very rude and refused to compensate me. didnt give a bath bench like requested.
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Date of stay: October 2020
Value
Cleanliness
Service
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Response from Peter Smiley, Owner at Hotel Nexus, BW Signature Collection
Responded 26 Oct 2020
I apologize that your experience with us was not as pleasant as it should have been. We appreciate your feedback about your experience and just as we are glad that you let us know something had gone wrong, we also rely on you to help let people know that we have made things right. I have reached out to you privately regarding your most recent stay. Thank you
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PRICE RANGE
US$105 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nexus hotel
FORMERLY KNOWN AS
Hotel Nexus
LOCATION
United StatesWashingtonSeattleNorthgate
NUMBER OF ROOMS
169
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Frequently Asked Questions about Hotel Nexus, BW Signature Collection
Which popular attractions are close to Hotel Nexus, BW Signature Collection?
Nearby attractions include Northgate Mall (0.4 km), Regal Thornton Place Stadium 14 & IMAX (0.9 km), and Facere Jewelry Art Gallery (0.9 km).
What are some of the property amenities at Hotel Nexus, BW Signature Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Nexus, BW Signature Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Nexus, BW Signature Collection?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Hotel Nexus, BW Signature Collection?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Nexus, BW Signature Collection?
Conveniently located restaurants include Saffron Grill, Watershed Pub & Kitchen, and The Ram Restaurant & Brewery.
Are there opportunities to exercise at Hotel Nexus, BW Signature Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Nexus, BW Signature Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Nexus, BW Signature Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Nexus, BW Signature Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Nexus, BW Signature Collection?
The staff speaks multiple languages, including English, Spanish, Chinese, Arabic, and Korean.